week 8 dq2 response 3 449

After viewing the “Marty Case Study” video in the Topic 8 folder in MindTap, what impact would counterproductive communication have on Marty? What steps would you take to ensure your verbal and nonverbal responses are the right ones to move the process forward? Explain how important verbal and nonverbal communication are when helping a client develop measurable goals for themselves. This was the question. Do not response back to the question only the two people I have gave you.

This is her response. So you would have to look at the video to response back to these two people.

Ivory Parker

Hello Class,

Communication is essential to determine Marty's progress and help him develop measurable goals. Counterproductive communication is utilized in engaging Marty and has helped him tremendously to better how he articulates his perspectives and thoughts. Counterproductive communication has also enabled Marty to improve both his verbal and non-verbal communication and overcome the difficulties he has had in communicating and getting heard. A social worker can use communication to determine Marty's mistake to help the progress of the process (Hepworth et al., 2016). Marty's nonverbal cues like eye contact and other facial expressions should be observed to help develop solutions to Marty's mistakes. The social worker should listen to Marty and have the perception to identify the information Marty conveys through his body language (Hepworth et al., 2016). Verbal and nonverbal communication can significantly help Marty communicate a message effectively to help a social worker establish appropriate measurable goals (Hepworth et al., 2016). Thus counterproductive communication can help Marty better articulate his thought, and the verbal and nonverbal cues can assist the social worker in providing reasonable goals.

Social work requires communication to help clients establish goals and deal with the intense emotions of termination of a program. The social worker should develop an after plan like the continuation of group therapy. The social worker can use counterproductive communication to help Marty express himself better and rely on verbal and non-verbal communication to create measurable goals.

Hepworth, D., Rooney, R., Rooney, G., & Strom, K. (2016). Direct social work practice: Theory and skills (10th ed.). Boston: Cengage.