Conflict Management & Dispute Resolution report

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week8.pdf

WEEK 8

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Other ADR Processes and

Game Theory

Game theory for the behaviour of

firms under conflict and dispute.

How can PMs use Game Theory

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Lecture Outline

• Questions from last week

– Mediation or Arbitration?

– Is Arbitration ADR?

• Other ADR processes

• Game Theory

– Application in PM

• Bb Folder this week

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Is Arbitration ADR

• The difference between Mediation and Arbitration

– Arbitrators hand down awards which are enforceable by Law [in England Arbitration Act 1996 in the world Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York, 1958) (the "New York Convention")

• The 1958 Convention on the Recognition and Enforcement of Foreign Arbitral Awards – known as the “New York Convention”- has been described as the most important and successful United Nations treaty in the area of international trade law. Renaud Sorieul, the Secretary of UNCITRAL has called it “the cornerstone of the international arbitration system”.

• Mediators do not hand down awards which are enforceable by Law

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Mediation is ADR?

• Many other techniques

• Lots of people think mediation is the only ADR technique

• In the USA Arbitration is often thought of ADR

• In the UK Arbitration is not thought of as ADR

• Why? Long history of Arbitration in UK [England and Wales] Arbitration clause are common in Standard Forms of contract therefore projects; Arbitration Acts 1950, 1979, 1996

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Other ADR Processes

• An outline of other ADR processes than civil

and commercial mediation. – Med-Arb

– Mini-trial (Executive Tribunal)

– Early Neutral Evaluation

– Expert Determination

– Dispute Review Boards DAPs DRAs

– Contracted Mediation

• Game theory!

– Cooperation

– Nudge theory

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Med-arb

• Combination of mediation and arbitration where the parties agree to mediate but if that fails to achieve a settlement the dispute is referred to arbitration.

• The same person may act as mediator and arbitrator in this type of arrangement

• Wide-ranging debate on Med-Arb, few seem to have any real experience of the technique being used

• Med-arb popular in China? 6

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Mini-Trial (or Executive Tribunal)

• Voluntary non-binding process

• The parties involved present their respective cases to a panel comprised of senior members of their organisation

• The panel is assisted by a neutral facilitator and has decision making authority

• The facilitator assists the senior party representatives in their attempt to negotiate a settlement.

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History of Mini-trial/Executive Tribunal

• TRW v Telecredit

• 30 months Patent dispute

• 100, 000 documents

• 4 Hours each over 2 days to a tribunal of

executives [hence in UK Executive Tribunal]

from each side

• Settled within 30 minutes • Controlling Corporate Legal Costs: Negotiation and ADR

Techniques for Executives Kenneth James Thygerson

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Executive Tribunal

• The major benefits which are proposed are:

• Senior executives become involved and realise

the nature and severity of the dispute;

• Senior executives are given an opportunity to

hear the arguments from both sides;

• Senior executives are able to meet and discuss

settlement;

• Senior executives are not constrained by legal

remedies

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Early Neutral Evaluation

• Private and non-binding technique where a third

party neutral (often legally qualified), gives an

opinion on the likely outcome at trail as a basis

for settlement discussions

• ENE (insert any other technique) is simply one

tool in the toolbox of dispute resolution

• SCL paper see Blackboard

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Expert Determination

• The expert is not bound by the Arbitration Acts, in particular there is no statutory right of appeal or determination of a preliminary point of law;

• An expert’s determination is not enforceable as a judgment in the same way as an Arbitrator’s award;

• The expert makes a decision on own expertise and investigations, and is not bound to receive evidence or submissions from the parties, but is not in control of procedure, and must comply with the terms of the underlying contract from which authority is derived;

• The expert is not bound to act judicially, but merely to avoid fraud or collusion and He may also be liable to the parties for negligence;

• as an expert and not as an arbitrator – http://en.wikipedia.org/wiki/Expert_determination

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DRA; DRB [DRP] [DAP]

• Dispute Review Advisor

• Dispute Review Board [Panel]

• Dispute Avoidance Panel

– Dispute Review Panel; and dispute adjudication

panel and dispute avoidance panel

• DAP and the olympics • http://www.london2012.com/press/media-

releases/2008/04/independent-panel-set-up-to-smooth-

london-2012-construction.php

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Topical [Important?] for Project

Managers • Dispute Review Boards in forms

– DRB

– DRA

– DAP

• Why?

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Dispute Review Boards

• Hong Kong Airport, $20 B

• Boston Central Artery $22 B

• Washington DC Subway ?$

• Los Angeles MTA Subway,

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Contracted Mediation

• Contracted mediation attempts to fuse team building, dispute avoidance and dispute resolution in one procedure

• Contracted Mediation aims to change the culture of confrontation that threatens successful project delivery

• The mediation framework is in place throughout a project – The parties agree at the outset to manage and resolve any

differences that may arise with the assistance of a Contracted Mediation Panel which follows the project through.

• REMEMBER THERE ARE MANY OTHER ADR TECHNIQUES INCLUDING THE PETER FENN JUGGLING SPECIAL

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Game Theory

• Human behaviour

• Mathematics; Economics; Philosophy;

Computer science

• Logic; it’s all things to all men

• For our purposes we are going to consider

game theory in terms of the behaviour of

firms under conflict and dispute.

• http://en.wikipedia.org/wiki/Game_theory

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Use of Game Theory

• There has been considerable recent interest in

the use of game theory to explain firms’

behaviour; one measure is the Nobel Prizes

awarded for work in the area. Thomas

Schelling was awarded a Nobel Prize in 2005;

others include William Vickrey in 1996. Elinor

Ostrom in 2009

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Current Thinking

• Combine the efficiency of competition with the

benefits of co-operation.

• [See Co-opetition by Brandenburger and

Nalebuff]

• Mass collaboration Wikinomics

– http://www.wikinomics.com/blog/

• The Evolution of Co-operation Axelrod

– There’s a link on Blackboard PLEASE

PLEASE PLEASE read it

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The Evolution of Cooperation

• cooperation evolves in three stages:

– cooperation will be initiated if firms have the

opportunity for future interaction; cooperation

will NOT be initiated by scattered firms who

have little chance of future interaction;

• cooperation will thrive where many other

strategies are being tried;

• cooperation once established will protect

itself from competitive strategies.

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Game Theory

• The science of strategy

• Analysis of fortunes where

interdependency

• See www generally

• See Co-opetition by Nalebuff and

Brandenburger

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Crowd Sourcing and Funding

• Crowdsourcing obtaining needed services, ideas, or content by soliciting contributions from a large group of people, especially from an online community, rather than from traditional employees or suppliers

• Crowdfunding (crowd financing, equity crowdfunding, crowd-sourced fundraising) collective effort of individuals who network and pool their money

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Game theory examples

• Prisoner’s Dilemma

• Nash Equilibrium

• The problem of cooperation

• Chicken Game

• Monty Hall Problem

• Lots more

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The problem of cooperation

• Under what conditions will cooperation

emerge?: Axelrod Cooperation Theory – cooperation will break out if there are sufficient firms in the

market place so that firms have a chance of affecting any future

interaction, once its up and running cooperation will thrive where

many other strategies are being tried; and once running

cooperation established will protect itself from competitive

strategies

• Co-opetition; Creating and capturing value • Creating value is an inherently cooperative process

• Capturing value is inherently competitive

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The Game Theory Approach

Positional: Win/Lose

Principled: Win/Win

Game Theory Third Way: Win/Win or

Win/Lose

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Game Theory in Dispute

Resolution – Game theory as an approach to dispute resolution

general consent that game theory provides the

appropriate tools for the analysis and eventual

resolution of disputes

– Tacit Bargaining and Information Escrow

– Ch 9&10 Commercial Conflict Management and

Dispute Resolution Fenn [Library 14 copies]

– The use of Game Theory to solve conflicts in the

project management industry J R San Cristobal at

Blackboard

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Ancient and Modern

• Sun Tzu 8C BC – The Art of War

• Modern Partnering Alliancing etc

• Game theory argues against the use of

military [warlike] strategy in commerce and

business

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Tacit Bargaining & Information

Escrow • When asked to pick any number at random 4 in 10

people picked the number 1;

• When asked to predict a coin toss the overwhelming

majority call heads;

• When asked to pick an amount of money almost all

people chose a figure divisible by 10;

• When people were told that they had to meet someone

else – but had to guess the time – almost all chose

noon. • Information Escrow [Harvard]

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Game Theory and Auctions

• Types of auction

• Ascending price (English) auction Bidders offer sequentially higher prices until there is one left. Descending price (Dutch) auction Example: tulip, tobacco. Prices start high and descend until a buyer is found.

• Sealed-bid auction Each bidder makes one bid, without knowing the others.

• Second-price auctions Awarded to the highest bidder but for the second highest price, so avoiding 'winner's curse'. [Vickrey]

• Problems with auctions

– Winner's curse

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Behavioural Economics

• Behavioural economics allows for irrational

behaviour and attempts to understand why

this may be the case

• Nobel Prize 2017

– Behavioural game theory

• 2020 Paul R Milgrom and Robert B

Wilson awarded prize 26 years after

game theory scholar John Nash

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Game Theory to solve conflicts

in project management • The use of Game Theory to solve conflicts

in the project management and

construction industry

• José Ramón San Cristóbal – Available online at www.sciencesphere.org/ijispm

– International Journal of Information Systems and Project

Management, Vol. 3, No. 2, 2015 43-58

– In Bb Week 8 folder READ IT

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Nudge theory

• Richard Thaler’s “nudge theory” explains how small

interventions can encourage individuals to make different

decisions.

• Supermarkets

– attention can be drawn to certain products to

encourage consumers to spend money.

• Organ donation

• Tax reminders

• E-cigarettes

– 'Nudge unit' urges use of smokeless cigarettes. Why?

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Smoking and preventable death

• Smoking is the leading cause of preventable death.

• Cigarette smoking is responsible for more than 480,000 deaths per year in the United States, including more than 41,000 deaths resulting from secondhand smoke exposure.

• This is about one in five deaths annually, or 1,300 deaths every day

• www.cdc.gov/tobacco/data_statistics/fact_sheets/fast_facts/ index.htm#us-smoking

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Next week

• International Disputes

• Coursework Workshop [you ask questions]

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Other ADR Processes and

Game Theory

Game theory for the behaviour of

firms under conflict and dispute.

How can PMs use Game Theory

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