Discussion Question Help

Read the articles in Lessons>Readings and Resources before answering the following using 350 words or more: 

1. Define how cultural sensitivity can be a factor in the identification of risk factors in crisis communications. As a manager, what considerations should be explored?  2.  If you were a manager; what steps would you take to ensure that your organization is prepared for a crisis communications plan in a multicultural workplace, city, or region?

READINGS

Avery, E. J., Graham, M., & Park, S. (2016). Planning Makes (Closer to) Perfect: Exploring United States' Local Government Officials' Evaluations of Crisis Management. Journal of Contingencies & Crisis Management, 24(2), 73-81. 

Brown, H. S. (2016). After the data breach: Managing the crisis and mitigating the impact. Journal of Business Continuity & Emergency Planning, 9(4), 317-328.  

MacLeod, A. (2014). The impact of communication on human behaviour in times of crisis. Journal Of Business Continuity & Emergency Planning, 8(2), 134-140.