NRSE 6053A: Interprofessional Organizational and Systems Leadership

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Work Environment Assessment Template

Use this document to complete the Module 4 Workplace Environment Assessment .

Summary of Results - Clark Healthy Workplace Inventory

The score from my workplace assessment was 27. The results from the assessment indicated that my organization's workplace was unhealthy. The reason is the change of management, sudden changes introduced by the new management, and increased nurse turnover contributing to the nursing deficit (Clark et al., 2011). There is a lot of incivility Among the management, patient, staff, and co-worker. Also, the workplace lacks effective communication, which negatively impacts the workforce, patients, and the organization.

Identify two things that surprised you about the results. Also, identify one idea that you believed prior to conducting the assessment that was confirmed.

Before performing the Clark health workplace inventory, I perceived and rated my workplace as being mildly healthy. Clark health workplace inventory played an avital role in realizing that my workplace was rate was unhealthy. Also, another shocking thing about my workplace score was some of the response were true while other were considered not to be true. One key idea that was confirmed in the workplace inventory assessment is the lack of effective communication among the management team and the employees. Effective communication is considered as the fundament for success for any organization. Yet, the management fails to prioritize communications among their staff.

What do the results of the assessment suggest about the health and civility of your workplace?

The result from the assessment played a vital role in indicating that my workplace setting is very unhealthy. My workplace is currently dominated by incivility that has played a role in developing insubordination and hostility. The workplace environment is considered to be abusive and very toxic. That has also contributed to increasing nurse turnover, with a large number of nurses quitting with the first year of working with the organization.

Briefly describe the theory or concept presented in the article(s) you selected.

Explain how the theory or concept presented in the article(s) relates to your Work Environment Assessment results.

The concept that emerges from the selected article is that authentic leadership and effective communication are fundamental for civility in any workplace organization. Various studies have indicated that inactivity, bullying, and mobbing contribute to oppression in any organization. Therefore making the powerless individual in the organization engage in abusive behavior among themselves. The selected theory is associated with the result that is happening in my workplace setting assessment since mat workplace lack both concepts. The lack of effective communication has contributed to insorbodnataion, confusion, anxiety, hostility, and stress. The lack of authentic le3ardershiphas contributed to poor management of employees leading to confusion, anger, and resentment. The top management team tends to defend and favor the doctors, leaving the nurses voiceless and powerless. The toxic workplace setting has contributed to conflict among nurses and sabotage among employees (Parker, & Coiera,2016). Incivility in the workplace has contributed to the deterioration of the quality of healthcare service provided to the patients. It has also contributed to workplace satisfaction leading to nurses' increased turnover.

Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.

Applying the theory would play an important role that would benefit the organization by implementing the skill and effective communication in the organization in all departments. Effective communication between the management team and the staff is considered to play a vital role in the organization's success. Lack of effective communication among the employees contributes to loss of focus concerning the organization's goal, vision, and mission (Hendrikz et al., 2019). Effective communication can facilitate effective team development and teamwork among staff members from different departments in the hospital that will ensure the organization's goal, objective, and vision are achieved. The management team has the responsivity of providing direction, guidance, and also training to the employee to enhance their understanding.

The organization could adopt skill communication by ensuring that employees are made aware of the changes and transformations made in the organisataion through meeting memos and direct messages (Abdollahzadeh et al., 2017). The organization can also encourage employee participation, such as providing options and sharing their feeling/opinions during the meeting. It would also be important for the current management leadership to be trained on affecting the management skill of employees in an organization

General Notes/Comments

References:

Abdollahzadeh, F., Asghari, E., Ebrahimi, H., Rahmani, A., & Vahidi, M. (2017). How to Prevent Workplace Incivility?: Nurses' Perspective. Iranian journal of nursing and midwifery research, 22(2), 157-163. Retrieved from https://doi.org/10.4103/1735-9066.205966

Clark, C., Olender, Lynda, C. C., & Kenski, D. (2011). Fostering Civility in Nursing Education and Practice : Nurse Leader Perspectives. The Journal of Nursing Administration, 41(7/8), 324-330. 6 doi:10.1097/NNA.0b013e31822509c4

Hendrikz, K., & Engelbrecht, A. S. (2019). The principled leadership scale: An integration of value-based leadership. SA Journal of Industrial Psychology, 45(1). Retrieved from http://dx.doi.org/10.4102/sajip.v45i0.1553

Parker, J., & Coiera, E. (2016). Improving Clinical Communication: A View from Psychology. Journal of the American Medical Informatics Association : JAMIA, 7(5), 453-461. Retrieved from https://doi.org/10.1136/jamia.2000.0070453

Work Environment Assessment

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