Week 8 Discussion- Managing People and Promoting Collab

Managing People & Promoting Collab

Week 6 Learning Resources

Coaching Conversations

Having effective coaching conversations—particularly when performance is not meeting expectations—takes both will and skill. Using these resources, you will explore both a framework and specific skills for conducting effective coaching conversations that lead to improved results.

· Bregman, P. (2019, February 14).  13 ways we justify, rationalize, or ignore negative feedback .  Harvard Business Review Digital Articles, 2–5. http://hbr.org Time Estimate: 8 minutes

· Connor, J. (2019, September 9).  To coach junior employees, start with 4 conversations .  Harvard Business Review Digital Articles, 2–6. http://hbr.org

Effective Feedback and Feedforward

Many managers deliver criticism instead of feedback—and forget to help the employee understand what they can do differently to achieve better results. And many managers only deliver feedback for improvement, often called “negative” or “constructive feedback,” failing to acknowledge desired behaviors and outcomes by using positive feedback. Through these resources, you will explore when and how to give truly effective feedback, as well as a technique called “feedforward” that anyone can use to quickly gather ideas for change and improvement.

· Chappelow, C., & McCauley, C. (2019, May 13).  What good feedback really looks like .  Harvard Business Review Digital Articles, 2–4. http://hbr.org

· Goldsmith, M. (2002).  Try feedforward instead of feedbackLinks to an external site. .  Leader to Leader,  2002(25), 11–14.

· Nawaz, S. (2019, February 27).  How to talk to an employee who isn't meeting their goals .  Harvard Business Review Digital Articles, 2–4. http://hbr.org

Understanding Mentoring

While mentoring is related to coaching, it serves a different purpose. Using these resources, you will explore the purpose and skills of effective mentoring—and perhaps be inspired to become a mentor, a mentee, or even both!

· Johnson, W. B., & Smith, D. G. (2018, January 23).  The best mentors think like Michelangelo .  Harvard Business Review Digital Articles, 2–6. http://hbr.org

· Johnson, W. B., & Smith, D. G. (2019, December 30).  Real mentorship starts with company culture, not formal programs .  Harvard Business Review Digital Articles, 2–5. http://hbr.org

· Woolworth, R. (2019, August 9).  Great mentors focus on the whole person, not just their career .  Harvard Business Review Digital Articles, 2–6. http://hbr.org