Group Communication & Business Presentations

Week 6 Instructor Guidance

 

Required Resource

Text

Baack, D. (2012). Retrieved from https://ashford.content.edu

· Chapter 9

· Chapter 10

Recommended Resource

Web Page

Toastmasters podcast . (n.d.). Retrieved from http://www.toastmasterspodcast.com/

· This site contains podcasts from a variety of public speakers. It may assist you in the Business Presentations discussion this week.  

Discussion

Discussion 1 – Group Communication

In a 250-300 word response, analyze how communication in groups differs from individual communication. Are there unique challenges to communicating with groups? Provide examples. Use at least one resource to support your key points. Respond to at least two of your fellow students' posts.

 

Discussion 2 – Business Presentations

In a 250-300 word response, describe how you would build rapport with your audience in a business presentation. What motivational strategies have you used in the past that were successful or what strategies have you seen speakers use that were effective? Use at least one resource to support your key points. Respond to at least two of your fellow students' posts.

 

Assignment -Research Paper

The Research Paper will be a comprehensive research review of the significant principles of management communications used to successfully achieve organizational objectives. For this assignment of a minimum of eight pages, you need to integrate material from the readings, multimedia, and class discussion boards, and also reflect on professional experience where possible. It is mandatory to include research from the classroom text as well as from six scholarly sources to support your views. Consider the validity of your resources carefully before using them in academic papers. Use at least one professional example to address the topics below.

The following components must be included in order for the paper to be complete:

· Explain effective communication norms in a business setting.

· Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.

· Explore the role of international and intercultural interpersonal communications in today’s global businesses.

· Describe both verbal and nonverbal management communication.

· Explain approaches for effective written management communication.

· Analyze various approaches for engaging an audience during a presentation and encouraging active listening.

· Describe effective methods of conflict resolution.

· Analyze techniques for leading teams and group meetings.

The Research Paper:

· Must be eight to ten double-spaced pages in length (not including the title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.

· Must include a title page with the following:

· Title of paper

· Student’s name

· Course name and number

· Instructor’s name

· Date submitted

· Must begin with an introductory paragraph that has a succinct thesis statement.

· Must address the topic of the paper with critical thought.

· Must end with a conclusion that reaffirms your thesis.

· Must use at least six scholarly resources, including a minimum of three from the Ashford Online Library.

· Must document all sources in APA style, as outlined in the Ashford Writing Center.

Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.

Some Thoughts on Business Communications

 

Effective verbal communication is essential in business.

 

Communication, simply put, is the process of encoding a message and sending it to another individual or group using a specific medium. Communication in business involves a complex set of unwritten rules governing speech, written correspondence and body language that varies in different parts of the world. All businesspeople, from the entry-level manager to the seasoned venture capitalist, can benefit from paying attention to communication etiquette in business.

 

Significance

Communication is vital in any business setting, and the effectiveness of your communication skills can make or break your career or your business. Fundamental issues, such as personal respect, courtesy and adherence to cultural standards, can go a long way toward making lasting, positive impressions and working productively with individuals from different backgrounds.

 

Types

Communication in business settings can take three distinct forms. Verbal communication consists of any spoken messages conveyed to others in person or through a technological medium. Written communication consists of any correspondence sent between individuals or groups, including letters and email. In addition to these fundamental forms of communication, body language plays a large role in communicating subtle nuances in the meanings behind your words. Businesspeople must understand the unwritten cultural rules governing all three types of communication to maximize the effectiveness of their interpersonal skills.

 

Effects

Effective communication between individuals in a business setting can strengthen feelings of camaraderie and group cohesiveness. This can directly enhance the productivity, creativity and adaptability of work teams and departments, as well as encouraging individuals to give their best efforts in their personal job roles.

 

Miscommunication, on the other hand, can have the exact opposite effect. A failure to communicate effectively can lead to missed opportunities for networking, strategic partnerships and new client acquisition.

 

Considerations

Although communication among business leaders and among employees within a company is crucial to a business's success, all employees must also pay attention to their communication with customers. A different set of rules applies to communication with customers; the employee must be courteous and respectful even when customers are not, to curb negative word-of-mouth advertising. Communication in advertising, public relations and customer service activities must be scrutinized to ensure that the intended messages are being sent clearly and received by the desired market segment.