CLA2 Presentation - MIS

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Week 6 –06/11/2020

Agenda

• Welcome

• Chapter 7 :Business Intelligence and Decision Making

• Chapter 10 :Ethics, Privacy, and Security

• Chapter 11: Systems Development and Procurement

Business Intelligence

• Information for data-driven decision making

• Includes software applications, technologies,

and practices

Levels of Decision Making

Internal External

• Transactional

databases

• Data warehouses

• Cloud

• External databases

• Websites, social

networks, and text

messages

Sources of BI

Analyzing Patterns • Online analytical

processing

• Statistics and

modeling

techniques

• Text mining

• What-if analysis

• Goal seeking and optimization

• Forecasting

Simulating and Forecasting

Examples Challenge

• Amazon.com

• ALADDIN

• Jeopardy!

• Scammers

• CAPTCHA

Artificial Intelligence

Artificial Intelligence Applications

• Robotics

• Expert systems

• Neural nets

Web Analytics

• Website

• Social media

• E-commerce

Analyzing Traffic

• Analyzing software

• Reaching goals

• Ad effectiveness

• Graphical user interface

• Key performance indicators

Dashboards

• Variety of information on one screen

• Enterprise portal

Portals

• Aggregate data from multiple sources

• Customizable web pages

Mashups

Human Element

• Although humans choose intelligence, tools,

and interpretation, they have weaknesses

• Must consider human motives in design and

implementation of information systems

Ethical Frameworks

• Natural law and rights

• Utilitarianism

Ethics and the Law

• Ethical principles

• Political pressures

• Legality vs. ethics

Ethical Issues and ICT

• New elements

• Free speech

• Decision making

Information Ethics

Intellectual Property and Plagiarism

• Intellectual property

• Digital rights management

• Plagiarism

Privacy (1:2)

• Elusive

• What is privacy?

• Information privacy

Chapter 10 - 21

Privacy (2:2)

• Convenience

• Anonymity

• Surveillance

Information Security

• Risk management

Identifying Threats

• Malware and

botnets

• Distributed denial of

service

• Phishing

• Information leakage

Chapter 10 - 24

Assessing Vulnerability • Risk assessment

• Controls

• Risk matrix

Chapter 10 - 25

Administrative Security Controls

• Processes

• Policies

• Incidence response

plan

Chapter 10 - 26

Technical Security Controls • Authentication strategies

• Encryption

• Intrusion prevention

Information Security and Cloud Computing

• Security considerations

• Standards and best practices

Chapter 10 - 28

• Cognitive issues

• Passwords

Human Element (1:2)

Chapter 10 - 29

Human Element (2:2)

• Social engineering

• Security awareness

Ethical Decision Making

• Sales rep

• Sixth grader

• University employee

• Coworker

• CFO

Chapter 10 - 31

Facebook FBI

• 1,000 users within

24 hours

• $170 million project

scrapped

Facebook and FBI

Systems Development Life Cycle

1. Planning

• Assessing business need

• Return on investment

• Competitive advantage

• Risk management

• Feasibility study

2. Analysis

• Process

diagrams

• Requirements

definition

• Build or buy?

3. Design

• Architectural design

• Data models

4. Development

• Version control

• Project and issue

tracking

• Code review

5. Testing

6. Implementation

• Parallel

• Phased

• Direct

7. Maintenance

• Bug fixes and change requests

• Aging of IS

Software Development Strategies

• Waterfall

• Iterative

• Agile

Agile

• Scrum

• eXtreme programming

Comparing Approaches • Type of project

• Organizational culture

Waterfall

• Still widely used for many reasons:

• Managers are familiar

• Developers are adapting

• Cultural challenges for agile

• Outsourcing fixed-bid contracts

Buy Strategy • Advantages and disadvantages

• RFI and RFP

• Best of breed

• Unified procurement

Evaluating the Options

Adaptation and Customization

• Adaptation

• Customization

Human Element

• Cross-functional teams

• Senior management

• Consultants