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Alipay 1

Alipay-PMO development [Name]

Boston University

Introduction:

Alipay is a mobile and online platform acting as a third party for different payment systems. This system was the establishment in Hangzhou, China in February (2004) with the help of Alibaba group and its founder Jack Ma. No matter how large a company is, the company has to go through the process of handling their stakeholders and coming with policies that satisfy their stakeholders as well. Alipay is having an issue in the executable plan. A PMO was established so that the company can execute the standard requirements of the company. In this module, a stakeholder plan that includes risk analysis and a communication model will be discussed along with its importance in the long term management for the company.

Stakeholder communication program and Risk Analysis:

A stakeholder communication plan is necessary especially in case of certain project management methodologies. This communication plan is necessary once the stakeholders of the company are identified. Communication management is the process of keeping all the stakeholders in the loop so that no one is missed during the entire intercourse of communication. Although there are different types of communication however there are certain things which need to be considered while making a communication plan for the stakeholders.

For instance, keeping a track of the time zone of all the stakeholders that are not a part of the same country. Other than this, keeping a track of every progress through the process of email is necessary. Also, projects and new technology updates should be a part of the communication process among stakeholders. However, the communication plan that will be followed in the company is mentioned in table 1. However one of the things which should be kept in mind is the risk associated in the process of communication. A project communication plan always entails the idea of risk communication in it. In risk communication, the exchange of information is done in such a way that the actual goal is to improve the understanding of risk. For example, with ethical hacking becoming a part of the present time it is necessary for the companies to include protections in end-system networks. Similar is the case with the communication plan designed for stakeholders. This communication plan will have every network secured so that risk communication is catered well.

Table 1: Communication Plan for the Stakeholders

Stakeholder	Support Level	Key Interests	Communication vehicle	Frequency	Key Interests	Comments
Managers	High	· Management concern · Requires an update on the project on a daily basis	Emails and meetings	Weekly/daily	· Management concern · Requires an update on the project on a daily basis	Management concern
Business Partners	Neutral	· Fully engaged · Requires an update on the project weekly or as per the requirement. More concerned with the figures.	Emails, phones call	quarterly	· Fully engaged · Requires an update on the project weekly or as per the requirement. More concerned with the figures.	Fully engaged
Customers	Low	· Monitor the performance of the company · Actual progress is tracked with the help of customers	Adverts and social media platform	yearly	· Monitor the performance of the company · Actual progress is tracked with the help of customers	Monitor
Researchers	High	· Passing information along with the required technologies	Emails and meetings	weekly	· Passing information along with the required technologies	Passing information
Sponsors	Neutral	· Concerned and engaged about budgeting	Emails and meetings	yearly	· Concerned and engaged about budgeting	Concerned and engaged
Regulators	Neutral	· Concerned about bottom to top assessment	Emails	quarterly	· Concerned about bottom to top assessment	concerned
Developers	Medium	· Passing Information related to the progress of the project	Phone calls, emails, meetings	weekly	· Passing Information related to the progress of the project	Passing Information

Conclusion:

To conclude, the stakeholder correspondence plan is important particularly if there should be an occurrence of a certain task the board approaches. This correspondence plan is vital once the stakeholder of the organization are distinguished. Correspondence the executives is the way toward keeping every one of the stakeholders tuned in with the goal that nobody is missed amid the whole intercourse of correspondence. Despite the fact that there are diverse kinds of correspondence anyway there are sure things which should be considered while making correspondence arrangement for the stakeholder.

References:

Chadha, R. (2018). Understanding Asia's Digital Payments Giant, Ant Financial - eMarketer. Retrieved from https://www.emarketer.com/Article/Understanding-Asias-Digital-Payments-Giant-Ant-Financial/1015879

Watt, A. (2017). 15. Communication Planning – Project Management. Retrieved from https://opentextbc.ca/projectmanagement/chapter/chapter-15-communication-planning-project-management/

Ying Wu. (2018). alibaba | Smurfit MBA Blog. Retrieved from http://smurfitschoolblog.com/tag/alibaba/