BUS4101 Week 5 Project

Leadership and Change

The management, as well as the organizational leaders, plays an important role in implementing

organizational changes. Often, managers are equated with leaders. Although there are similarities

between these two groups, there are also marked differences.

Managers are mostly involved in day-to-day work and are often responsible for handling regular job problems and crisis management. Leaders, on the other hand, are visionaries who see a vision and

mission for an organization. They can motivate their employees to achieve the organizational goals by

steering them in the direction of those goals, which may include things beyond the basic structure of

the day-to-day work that people have been doing.

A leader must be able to help employees overcome their resistance to change. In addition, a leader

must create an ethical framework, show commitment, establish a positive role model, have good communication skills and a positive in�uence over employees, and be persuasive enough to encourage

employees to perform above and beyond expectations.

Leadership quality is a key factor in the continuous improvement process because it helps improve

processes, decrease variance, decrease costs, and improve productivity.  Since quality initiatives can be

met with resistance, leadership is required in order to facilitate a successful quality improvement

initiative. 

There are a number of styles of leadership that have been identi�ed.  Some are more appropriate than others in certain environments.  Review the Supplemental Media entitled “Leadership Styles” to learn

more about these leadership styles.

Additional Materials

View a Pdf Transcript of Leadership Styles 

(media/week3/SUO_BUS4101%20W3%20L3%20Leadership%20Styles.pdf?

_&d2lSessionVal=83vkmmrsczcH8ATfvgTLx0emF&ou=90832)

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