For A-plus Writer Only

Required Readings

McLean, S. (2016). Business relationships across cultures. Boston: Flat World Knowledge Publishers.

· Chapter 2, “Cultures, Relationships, and Conflict”

Chapter 2 examines how individuals present themselves through self-disclosure, which helps show others who you really are. The use of sound judgment is discussed as different levels of intimacy and Social Penetration Theory is also explored.

· Chapter 9, “Negative News and Crisis Communication”

Chapter 9 reviews the process of delivering a negative news message. In addition, this chapter also describes eliciting negative news, the importance of a crisis communication plan, and press conferences.

Required Media

Laureate Education, Inc. (Executive Producer). (2012). Defending the self: Account-giving introduction. Baltimore, MD: Author.

Note: The approximate length of this media piece is 2 minutes.