prompt final

Running Head: PROBLEMS CAUSE –EFFECT 1

PROBLEMS CAUSE –EFFECT 4

Problems Cause –Effect

SNHU

Shawnette Howard

11/15/2021

Data on the current situation will be collected through the use of semi structured questionnaires that will be administered to the employees and all the stakeholders of the Garden Depot. The employees and the other actors and all stakeholders will get to fill the questionnaires individually so that the true view of the case can be gotten from each and every individual. Also, focus group discussions will be conducted with the management coupled with key informant interviews done to the managers independently. The data will be evaluated using descriptive and inferential statistics to ascertain the degree of correctness of the data.

Ishikawa diagram draft (Liliana, 2016)

Time constraint

Lack of Resources

Communication problems

Conflict

Poor performance standards

Poor processes

Poor role clarification

The critical variables that require further analysis include communication problems, poor performance standards and lack/inadequate resources.

These critical variables will play the role of baseline. This means that in developing the corrective changes, the organization will need a basis of making inferences and comparisons from. Any corrective change will be tested using these critical variables to ensure that the changes that are being made are actually solving the causes and effects of these variables.

The root causes of the conflicts are; failure of the organization and the management to establish performance standards which could be used as a basis of making comparison between the actual performance and the performance that the organization had anticipated. Also, inadequate resources in the organization have been a cause of conflicts. Any organization cannot run effectively without resources adequacy because all the activities and processes in the organization need resources to run effectively. These resources might include financial resources and even human resources. Also poor communication leads to emanation of conflicts because of lack of understanding and lack of effective flow of information between the different individuals in the organization.

The questions that I would ask the stakeholders would include; what is their take on the above identified variables and how they think the organization can be able to handle these issues? What are the ways that the organization is prepared to cushion itself against the effects of the identified critical variables and how prepared is the organization for the aftermath of the conflict? How can the organization avoid such critical variables which are conflict causing in the organization in the future? Finally, how can you the stakeholders help the organization at this time of the conflict in trying to resolve the conflicts?

The five whys include; why is the organization in the state it is currently? Why is the conflict affecting the organization that much? Why can’t the organization avoid such scenarios in the near future? Why are the critical variables affecting the conflict resolution of the organization? Why will the stakeholders be needed in the conflict resolution of the organization?

References

Liliana, L. (2016, November). A new model of Ishikawa diagram for quality assessment. In IOP Conference Series: Materials Science and Engineering (Vol. 161, No. 1, p. 012099). IOP Publishing.