HRM’s role in the performance management process

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As an employee, would you rather be evaluated on your personal traits or characteristics, your on-the-job behaviors, or the results you get? Would it depend upon the job you were doing?

Chapter 8: Performance Management: 8.3 Performance Evaluation Methods Book Title: Managing Human Resources Printed By: Carmen Banner ([email protected]) © 2016 Cengage Learning, Cengage Learning

8.3 Performance Evaluation Methods Now that you understand more about performance management, the question is, how to you go about measuring, or appraising, it? Performance evaluation methods can be broadly classified as measuring traits, behaviors, or results. Trait approaches based on people’s characteristics continue to be used despite their subjectivity. Behavioral approaches provide more action- oriented information to employees and therefore may be best for development. The results- oriented approach has become more popular because it focuses on the measurable contributions that employees make to the organization.

Chapter 8: Performance Management: 8.3 Performance Evaluation Methods Book Title: Managing Human Resources Printed By: Carmen Banner ([email protected]) © 2016 Cengage Learning, Cengage Learning

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