HRM’s role in the performance management process

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Do you think as an employee you would be in a good position to appraise your boss? What aspects of his or her performance might you be in a good position to appraise?

Chapter 8: Performance Management: 8.2 Developing an Effective Performance Management System Book Title: Managing Human Resources Printed By: Carmen Banner ([email protected]) © 2016 Cengage Learning, Cengage Learning

8.2 Developing an Effective Performance Management System A firm’s HR department ordinarily has the primary responsibility for overseeing and coordinating its performance management system. However, managers from the company’s operating departments must also be actively involved, particularly when it comes to helping establish the objectives for the program, to ensure they are aligned with a company’s strategic goals and actually translate to on-the-job efforts and behaviors. Employees are also more likely to accept and be satisfied with a performance management system when they have the chance to participate in its development. Asking experienced employees to help identify important job behaviors also helps ensure that the system takes into account all of the tasks that need to be done in an organization, especially when major changes in the firm and its jobs are taking place.

Chapter 8: Performance Management: 8.2 Developing an Effective Performance Management System Book Title: Managing Human Resources Printed By: Carmen Banner ([email protected]) © 2016 Cengage Learning, Cengage Learning

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