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IT Policy Frameworks

Lesson 4

Security Policy and Standards

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

www.jblearning.com

All rights reserved.

1

Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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Introduction

This chapter focuses on information security policy:

What it is

How to write it

How to implement it

How to maintain it

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Policy

Policy is an essential foundation of effective infosec program

The success of an information resources protection program depends on the policy generated, & on the attitude of management toward securing information on automated systems.

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You, the policy maker, set the tone & the emphasis on how important a role infosec will have within your agency.

Your primary responsibility is to set the information resource security policy for the organization with the objectives of reduced risk, compliance with laws & regulations, & assurance of operational continuity, information integrity, & confidentiality.”

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A quality infosec program begins & ends with policy

Policies are least expensive means of control & often the most difficult to implement

Basic rules to follow when shaping policy:

Never conflict with law

Stand up in court

Properly supported and administered

Contribute to the success of the organization

Involve end users of information systems

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Focus on the systemic solutions, not specifics

Policy

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Bulls-eye model layers

1. Policies: first layer of defense

2. Networks: threats first meet organization’s network

3. Systems: computers & manufacturing systems

4. Applications: all applications systems

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Policies are important reference documents for internal audits & for resolution of legal disputes about management’s due diligence

Policy documents can act as a clear statement of management’s intent

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Policy: plan or course of action that influences & determines decisions

Standards: more detailed statement of what must be done to comply with policy

Practices, procedures & guidelines:explain how employees will comply with policy

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For policies to be effective, they must be:

Properly disseminated

Read

Understood

Agreed-to

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Policy

Policies require constant modification & maintenance

In order to produce a complete infosec policy, management must define 3 types of infosec policy:

Enterprise infosec program policy

Issue-specific infosec policies

Systems-specific infosec policies

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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All rights reserved.

Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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Enterprise InfoSec Policy (EISP)

Sets strategic direction, scope, & tone for organization’s security efforts

Assigns responsibilities for various areas of infosec

Guides development, implementation,& management requirements of infosec program

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EISP documents should provide:

An overview of corporate philosophy on security

Information about infosec organization & infosec roles:

Responsibilities for security shared by all organization members

Responsibilities for security unique to each organizational role

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Components of the EISP

Statement of Purpose: What the policy is for

Information Technology Security Elements: Defines infosec

Need for Information Technology Security: justifies importance of infosec in the organization

Information Technology Security Responsibilities & Roles: Defines organizational structure

References Information Technology standards & guidelines

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Sample EISP

Protection Of Information: Information must be protected in a manner commensurate with its sensitivity, value, & criticality

Use Of Information: Company X information must be used only for business purposes expressly authorized by management

Information Handling, Access, & Usage: Information is a vital asset & all accesses to, uses of, & processing of Company X information must be consistent with policies & standards

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Data & Program Damage Disclaimers: Company X disclaims any responsibility for loss or damage to data or software that results from its efforts to protect the confidentiality, integrity, & availability of the information handled by computers & communications systems

Legal Conflicts: Company X infosec policies were drafted to meet or exceed the protections found in existing laws & regulations, & any Company X infosec policy believed to be in conflict with existing laws or regulations must be promptly reported to infosec management

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Policy

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Exceptions To Policies: Exceptions to infosec policies exist in rare instances where a risk assessment examining the implications of being out of compliance has been performed, where a standard risk acceptance form has been prepared by the data owner or management, & where this form has been approved by both InfoSec management & Internal Audit management

Policy Non-Enforcement: Management's non-enforcement of any policy requirement does not constitute its consent

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Policy

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Violation Of Law: Company X management must seriously consider prosecution for all known violations of the law

Revocation Of Access Privileges: Company X reserves the right to revoke a user’s information technology privileges at any time

Industry-Specific InfoSec Standards: Company X information systems must employ industry-specific infosec standards

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Use Of infosec Policies & Procedures: All Company X infosec documentation including, but not limited to, policies, standards, & procedures, must be classified as “Internal Use Only,” unless expressly created for external business processes or partners

Security Controls Enforceability: All information systems security controls must be enforceable prior to being adopted as a part of standard operating procedure

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Policy

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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All rights reserved.

Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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Security Policies and Implementation Issues

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Issue-Specific Security Policy (ISSP)

Provides detailed, targeted guidance to instruct organization in secure use of tech systems

Begins with intro to fundamental technological philosophy of organization

Serves to protect employee & organization from inefficiency/ambiguity

Documents how technology-based system is controlled Identifies Processes & authorities that provide this control

Serves to indemnify organization against liability for inappropriate or illegal system use

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ISSP should

Address specific technology-based systems

Require frequent updates

Contain an issue statement on the organization’s position on an issue

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ISSP topics could include

email

use of Internet & World Wide Web

specific minimum configurations of computers to defend against malware

prohibitions against hacking or testing organization security controls

home use of company-owned computer equipment

use of personal equipment on company networks

use of telecommunications technologies

use of photocopy equipment

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Components of the ISSP

Statement of Purpose:

Scope & Applicability

Definition of Technology Addressed

Responsibilities

Authorized Access & Usage of Equipment:

User Access

Fair & Responsible Use

Protection of Privacy

more ...

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Prohibited Usage of Equipment:

Disruptive Use or Misuse

Criminal Use

Offensive or Harassing Materials

Copyrighted, Licensed, or other Intellectual Property

Other Restrictions

Systems Management:

Management of Stored Materials

Employer Monitoring

Virus Protection

Physical Security

Encryption

more ...

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Policy

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Violations of Policy:

Procedures for Reporting Violations

Penalties for Violations

Policy Review & Modification:

Scheduled Review of Policy & Procedures for Modification

Limitations of Liability:

Statements of Liability or Disclaimers

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Policy

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Common approaches to implementing ISSP

Number of independent ISSP documents

Single comprehensive ISSP document

Modular ISSP document that unifies policy creation & administration

Recommended approach is modular policy, which provides a balance between issue orientation & policy management

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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All rights reserved.

Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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Security Policies and Implementation Issues

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Systems-Specific Policies (SysSPs)

They may often be created to function as standards or procedures to be used when configuring or maintaining systems

SysSPs can be separated into:

Management guidance

Technical specifications

Combined in a single policy document

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Management Guidance SysSPs

Created by management to guide the implementation & configuration of technology

Applies to any technology that affects the confidentiality, integrity or availability of information

Informs technologists of management intent

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Technical Specifications SysSPs

System administrators’ directions on implementing managerial policy

Each type of equipment has its own type of policies

Two general methods of implementing such technical controls:

1. Access control lists

2. Configuration rules

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Access Control Lists

ACLs enable administrations to restrict access according to user, computer, time, duration, or even a particular file

more ...

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Include user access lists, matrices, & capability tables that govern rights & privileges

Can control access to file storage systems, object brokers, or other network communications devices

Capability Table: similar method that specifies which subjects & objects users or groups can access

Specifications are frequently complex matrices, rather than simple lists or tables

Level of detail & specificity (often called granularity) may vary from system to system

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ACLs regulate

Who can use the system

What authorized users can access

When authorized users can access the system

Where authorized users can access the system from

How authorized users can access the system

Restricting what users can access, e.g. printers, files, communications, & applications

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ACL Administrators set user privileges

Read

Write

Create

Modify

Delete

Compare

Copy

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Configuration rules are specific configuration codes entered into security systems to guide execution of system when information is passing through it

Rule policies are more specific to system operation than ACLs & may or may not deal with users directly

Many security systems require specific configuration scripts telling systems what actions to perform on each set of information processed

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Policy

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Policy

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Combination SysSPs

Often organizations create a single document combining elements of both Management Guidance & Technical Specifications SysSPs

While this can be confusing, it is very practical

Care should be taken to articulate required actions carefully as procedures are presented

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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Security Policies and Implementation Issues

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Guidelines for Policy Development

Often useful to view policy development as a two-part project:

1. Design & develop policy (or redesign & rewrite outdated policy)

2. Establish management processes to perpetuate policy within organization

The former is an exercise in project management, while the latter requires adherence to good business practices

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Policy development or re-development projects should be well planned, properly funded, & aggressively managed to ensure completion on time & within budget

When a policy development project is undertaken, the project can be guided by the SecSDLC process

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1. Investigation Phase

The policy development team should:

Obtain support from senior management, & active involvement of IT management, specifically CIO

Clearly articulate goals of policy project

Gain participation of correct individuals affected by recommended policies

more ...

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Be composed from Legal, Human Resources & end-users

Assign project champion with sufficient stature & prestige

Acquire a capable project manager

Develop detailed outline of & sound estimates for, the cost & scheduling of the project

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2. Analysis Phase

Should include the following activities:

New or recent risk assessment or IT audit documenting the current infosec needs of the organization

Key reference materials, including any existing policies

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3 & 4. Design phase

Should include:

How policies will be distributed

How verification of distribution will be accomplished

Specifications for any automated tools

Revisions to feasibility analysis reports based on improved costs & benefits as design is clarified

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5. Implementation Phase

Write the policies!

Make certain policies are enforceable as written

Policy distribution is not always as straightforward

Effective policy:

Is written at a reasonable reading level

Attempts to minimize technical jargon & management terminology

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Policy

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Security Policies and Implementation Issues

© 2015 Jones and Bartlett Learning, LLC, an Ascend Learning Company

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All rights reserved.

Part I

1. Introduction

2. Policy

3. Enterprise Information Security Policy

4. Issue-Specific Security Policy (ISSP)

5. System-Specific Policy

6. Guidelines for Policy Management

7. Another Approach to Policy Development

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The InfoSec Policy Made Easy Approach (ISPME)

Gathering Key Reference Materials

Defining A Framework For Policies

Preparing A Coverage Matrix

Making Critical Systems Design Decisions

Structuring Review, Approval, & Enforcement Processes

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ISPME Checklist

Perform risk assessment or information technology audit to determine your org’s unique infosec needs

Clarify what “policy” means within your org so that you are not preparing a “standard,” “procedure,” or some other related material

Ensure that roles & responsibilities related to infosec are clarified, including responsibility for issuing & maintaining policies

more ...

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Convince management that it is advisable to have documented infosec policies

Identify top management staff who will be approving final infosec document & all influential reviewers

Collect & read all existing internal infosec awareness material & make a list of the included bottom-line messages

Conduct a brief internal survey to gather ideas that stakeholders believe should be included in a new or updated infosec policy

more ...

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Examine other policies issued by your organization, such as those from HR management, to identify prevailing format, style, tone, length, & cross-references

Identify audience to receive infosec policy materials & determine whether they will each get a separate document or a separate page on an intranet site

Determine extent to which audience is literate, computer knowledgeable, & receptive to security messages

more ...

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Policy

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Decide whether some other awareness efforts must take place before infosec policies are issued

Using ideas from the risk assessment, prepare a list of absolutely essential policy messages that must be communicated

If there is more than one audience, match the audiences with the bottom-line messages to be communicated through a coverage matrix.

more ...

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Determine how the policy material will be disseminated, noting the constraints & implications of each medium of communication

Review compliance checking, disciplinary, & enforcement processes to ensure they all can work smoothly with new policy document

Determine whether number of messages is too large to be handled all at one time, & if so, identify different categories of material that will be issued at different times

more ...

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Have an outline of topics to be included in the first document reviewed by several stakeholders

Based on comments from stakeholders, revise initial outline & prepare a first draft

Have first draft document reviewed by stakeholders for initial reactions, presentation suggestions, & implementation ideas

Revise draft in response to comments from stakeholders

more ...

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Request top management approval on policy

Prepare extracts of policy document for selected purposes

Develop awareness plan that uses policy document as a source of ideas & requirements

Create working papers memo indicating disposition of all comments received from reviewers, even if no changes were made

more ...

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Policy

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