MGT3002
Situational Leadership
Considering the situational factor, Fred Fiedler's studies led to what are referred to as
the Contingency Theories of Leadership. In his initial studies, Fiedler allocated simple tasks to small
groups of children with a designated leader. The leaders in different groups were told to behave in
speci�c ways and conditions for each group were varied. To his surprise, Fiedler found that the children performed tasks well under a people-oriented leadership style only when conditions were
moderately favorable or unfavorable. However, when conditions were highly favorable or highly
unfavorable, performance was high under autocratic leadership.
Inspired by the contingency approach, Paul Hersey and Ken Blanchard developed a model called
the Situational Leadership Theory which has become very popular. This theory focuses on employees
as well as management. Hersey and Blanchard looked at two factors, employee skills and attitude. They identi�ed four kinds of leadership behaviors or styles that are dependent upon the skill and
attitude factors:
Delegating
Selling
Participating
Telling
Contemporary Issues in Leadership - Recently people have begun to express a need for strong leadership that inspires trust, faith, and a sense of security—physical, emotional, and economic. These
needs have arisen as a consequence of the events of September 11, 2001, and their impact on the
economy, as well as some high-pro�le cases of fraudulent and illegal activities by some large
corporations. As a result, the issue of trust has become a priority for Americans as well as for
employees and management. This issue becomes even more important during an election year and
managers need to understand the emotional and theoretical nature of this issue.
Leaders of today's corporations must cope with a unique set of challenges. Technological, social, and
economic forces compel leaders to address these issues in order to stay ahead of the competition.
Some of these challenges include:
Globalization of business leading to
cross cultural competency requirements
greater demands of travel
Geographic shifts in economic power
Growth of strategic alliances
An accelerating avalanche of information and democratization of access to information
Daily innovations in technology
Changing demographics and a changing workforce
Changing expectations of a more educated workforce
Flattening of organizations, increased workloads and expanding skill requirements
Additional Materials
Contingency Theories, Situational Leadership, Issues in Leadership
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