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2/25/22, 4:11 PM Week 4 Lesson: Quality Improvement: Transitions in Professional Nursing

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Week 4 Lesson: Quality Improvement

Table of Contents

Improving Quality in Nursing

There are many drivers of quality care in nursing and healthcare today. We are familiar with the efforts of many of these.

The Joint Commission National Academy of Medicine (formerly Institute of Medicine) QSEN Institute American Nurses Credentialing Center (ANCC) Magnet Recognition Program

The ANCC Magnet Recognition Program designates an organization as a magnet when it shows evidence it has the knowledge and expertise to delivery nursing care globally (ANCC, n.d.). The ANCC has developed a model with five components that serve as the primary basis including:

2/25/22, 4:11 PM Week 4 Lesson: Quality Improvement: Transitions in Professional Nursing

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(ANCC, n.d.)

ANCC Magnet Recognition Program Image Description

PDSA Process for Quality Improvement

There are many approaches to quality improvement. The Deming cycle (often known as PDSA for Plan, Do, Study, Act) is commonly used today to improve quality (Masters, 2020). This is sometimes stated as PDCA for Plan, Do, Check, Act.

2/25/22, 4:11 PM Week 4 Lesson: Quality Improvement: Transitions in Professional Nursing

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PDSA Process for Quality Improvement Image Description

DMAIC Process for Quality Improvement

Some facilities may use Six Sigma with the DMAIC process. While this began as a business model, it has been successfully applied to the healthcare environment to improve quality, decrease errors, and improve processes. Six Sigma uses the following cyclical process to improve quality (Hood, 2018).

The five phases that make up the Six Sigma, or DMAIC process, are below.

2/25/22, 4:11 PM Week 4 Lesson: Quality Improvement: Transitions in Professional Nursing

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DMAIC Process for Quality Improvement Image Description

The goal of Six Sigma is to reduce errors to a very minimal level (Masters, 2020).