Com 200

Week 4 Discussion Video Resources

Watch one or more of the following videos to support you in exploring the concept, and value of, listening:

Listening - The other half of communication.

Ury, W. (2015, January 7). The power of listening. TEDxSanDiego. Retrieved September 23, 2019 from https://www.youtube.com/watch?v=saXfavo1OQo

Description: Remember in week 1, when we explained that communication involves both a sender and a receiver. Too often, when we hear the word, we just think of the speaker (sender) and not the listener (receiver). Negotiations Expert William Ury offers insights about why reception is as important as sending, and highlights the ways that listening is a demonstration of caring for others. He goes as far as saying it can transform relationships. As you watch, think through both how and why listening can be so powerful.

Listening – Developing a “Listening Bias”

Salvador, T. (2013, March). The Listening Bias. TED@Intel. Retrieved September 23, 2019 from https://www.ted.com/talks/tony_salvador_the_listening_bias.

Description: Engineer Ted Salvador shares his insights on listening, especially in a corporate setting. He focuses on the importance of open-mindedness and how putting yourself in vulnerable positions can help you grow. As you watch, see what connections you can make the the basic principles of effective communication from week 1 in Bevan.

Listening - Five ways to listen better

Treasure, J. (2011, July). Five ways to listen better. TED Global 2011. Retrieved September 23, 2019 from https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better

Description: Sound expert Julian Treasure contends that the art of conversation is being lost and we are reverting to individual sound bubbles. But listening is our access to understanding, which is central to effective communication. He offers five exercises to help us improve – silence, the mixer (listen for channels of sound), savoring sound, listening positions, RASA – receive, appreciate, summarize, ask. As you watch, think of ways you could incorporate this advice into your daily routines to enhance your relationships.