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Strategic Marketing Plan

MKT/574

Page 2 of 2

Gabrielle Zephirin

Professor Tina

MKT/574

3/21/21

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This paper is based on the marketing plan of BPI Sports LLC, which is a nutritional company located in the United States. For their customers, they offer a variety of supplements related to bodybuilding, fitness, diet, nutrition, and health. Consumers utilize these supplements or pills for losing weight or reducing obesity, and for enhancing their fitness. BPI Sports was founded in the year 2010 and operates with almost 74 employees (Business Directory, 2021). BPI Sports LLC's current market objective is to increase customer loyalty by providing them discounts on services and products. They also aim to introduce new supplements in the market with low cost and improved results.

Internal Data

The following components are included in the internal data of BPA Sports LLC.

Source

What it Measures

Data

Potential Usage

Sales data

Revenues which is generated on a monthly basis.

Several purchases are made by customers monthly.

Helps the company in identifying its weakness and strengths.

Financial data

The expenses occur in products and services.

The difference between the cost of products and services.

This promotes effectiveness in the production department. This also helps in enhancing the proficiency of the budget.

Human resources

A total number of employees recruited or employed quarterly.

The cost spends on training employees. The cost is applied to increasing the level of satisfaction of employees.

Helps company in analyzing organizational culture. Provides flexibility inside the organizational workplace.

Marketing

Brand awareness programs, promotions. Marketing campaigns on a monthly basis.

The cost applied to intruding promotional programs. The cost applied to social media marketing.

Helps the management to decide their best marketing or advertising campaign.

The following components are included in the secondary data of BPA Sports LLC.

Source

What it Measures

Data

Potential Usage

Statistical data

Demographics of loyal and new customers. This includes location, age, and requirements.

Provide company's an overview of their target market and customers.

Helps company in introducing products according to the needs and wants of the customers.

Sales data analysis

It helps in pricing the products and services.

Provides an overview of the cost of goods that sold in one month.

Supports management in understanding the buying behavior of their customers.

Sales of products as compared to competitors.

Analyze the ratio of competition in the market and provides an overview of the bestselling product.

Monthly product sales of own company and competitors.

Helps in developing strategies for overcoming competition in the market.

The following components are included in the primary data of BPA Sports LLC.

Source

What it Measures

Data

Potential Usage

Focus groups

Customer review on new goods, products, and services.

Qualitative data.

It helps the company in analyzing whether or not their new strategies are working.

In-depth interviews

Customer responses

Qualitative data

Helps in analyzing the views of the customer about your company and products.

Social media monitoring

The reviews of customers on social media and their rating.

Customer’s response and comments.

Helps in focusing on the needs and requirements of customers.

The following components are included in the customer relationship management of BPA Sports LLC.

CRM Touchpoint

Purpose & CRM Objective

Data

Potential Data Usage

Social media profile

Analyzing customer purchase.

Customers email and mobile number.

Helps in attracting new customers.

Email messaging

Attracting new customers through guiding them about new products.

Name, location, gender, and age of new customers.

Helps in enhancing the relationship between new customers.

Survey and online forums

Helps in obtaining personal information of customers, including their desired requirements of products.

Name of customers, location, and email address.

Helps in enhancing customer support system. Reduces expenses which applied to research and development.

References

Directory, D. B. (2021). Bpi Sports, LLC. Retrieved from https://www.dnb.com/business-directory/company-profiles.bpi_sports_llc.274ca90d2bff86a1418e0515649742d1.html

Adryan Corcione, (2017). Tips for Creating a Great Business Marketing. Industrial Marketing Management86, 90-98. https://www.businessnewsdaily.com/4-creating-effective-business-marketing-plan.html .

Copyright 2020 by University of Phoenix. All rights reserved.

Copyright 2020 by University of Phoenix. All rights reserved.