week6assign MKT
MKT/574
Strategic Marketing Plan
MKT/574
Page 2 of 2
Gabrielle Zephirin
Professor Tina
MKT/574
3/21/21
Internal Data
The following components are included in the internal data of BPA Sports LLC.
|
Source |
What it Measures |
Data |
Potential Usage |
|
Sales data |
Revenues which is generated on a monthly basis. |
Several purchases are made by customers monthly. |
Helps the company in identifying its weakness and strengths. |
|
Financial data |
The expenses occur in products and services. |
The difference between the cost of products and services. |
This promotes effectiveness in the production department. This also helps in enhancing the proficiency of the budget. |
|
Human resources |
A total number of employees recruited or employed quarterly. |
The cost spends on training employees. The cost is applied to increasing the level of satisfaction of employees. |
Helps company in analyzing organizational culture. Provides flexibility inside the organizational workplace. |
|
Marketing |
Brand awareness programs, promotions. Marketing campaigns on a monthly basis. |
The cost applied to intruding promotional programs. The cost applied to social media marketing. |
Helps the management to decide their best marketing or advertising campaign. |
The following components are included in the secondary data of BPA Sports LLC.
|
Source |
What it Measures |
Data |
Potential Usage |
|
Statistical data |
Demographics of loyal and new customers. This includes location, age, and requirements. |
Provide company's an overview of their target market and customers. |
Helps company in introducing products according to the needs and wants of the customers. |
|
Sales data analysis |
It helps in pricing the products and services. |
Provides an overview of the cost of goods that sold in one month. |
Supports management in understanding the buying behavior of their customers. |
|
Sales of products as compared to competitors. |
Analyze the ratio of competition in the market and provides an overview of the bestselling product. |
Monthly product sales of own company and competitors. |
Helps in developing strategies for overcoming competition in the market. |
The following components are included in the primary data of BPA Sports LLC.
|
Source |
What it Measures |
Data
|
Potential Usage |
|
Focus groups |
Customer review on new goods, products, and services. |
Qualitative data. |
It helps the company in analyzing whether or not their new strategies are working. |
|
In-depth interviews |
Customer responses |
Qualitative data |
Helps in analyzing the views of the customer about your company and products. |
|
Social media monitoring |
The reviews of customers on social media and their rating. |
Customer’s response and comments. |
Helps in focusing on the needs and requirements of customers. |
The following components are included in the customer relationship management of BPA Sports LLC.
|
CRM Touchpoint |
Purpose & CRM Objective |
Data |
Potential Data Usage |
|
Social media profile |
Analyzing customer purchase. |
Customers email and mobile number. |
Helps in attracting new customers. |
|
Email messaging |
Attracting new customers through guiding them about new products. |
Name, location, gender, and age of new customers. |
Helps in enhancing the relationship between new customers. |
|
Survey and online forums |
Helps in obtaining personal information of customers, including their desired requirements of products. |
Name of customers, location, and email address. |
Helps in enhancing customer support system. Reduces expenses which applied to research and development. |
References
Directory, D. B. (2021). Bpi Sports, LLC. Retrieved from https://www.dnb.com/business-directory/company-profiles.bpi_sports_llc.274ca90d2bff86a1418e0515649742d1.html
Adryan Corcione, (2017). Tips for Creating a Great Business Marketing. Industrial Marketing Management, 86, 90-98. https://www.businessnewsdaily.com/4-creating-effective-business-marketing-plan.html .
Copyright 2020 by University of Phoenix. All rights reserved.
Copyright 2020 by University of Phoenix. All rights reserved.