week5-Apply: Contingency Plan and Executive Presentation

week4.docx

Running Head: NETFLIX PROJECT PLAN 1

NETFLIX PROJECT PLAN 2

Submitted By:

Project Title: Netflix Brand Evaluation

Project Objectives:

· Formulating a structure that will guarantee future company success and minimize deficiencies in the organization.

Operational step	Responsible person	Timeline
Review the existing Netflix’s structure	Zack (Market Research Manager)	One week
Identify the deficiencies in the company	Simon (Research and development representative)	Two weeks
Undertake interviews on the customer, employee, and stakeholders' feedback on service provided.	Lyne (customer service manager)	Four weeks
Share the findings of the survey with the management team.	Olive	One week

· To meet customer satisfaction through the production of the most sought for content.

Operational Step	Responsible person	Timeline
Identify recent content uploads by the company	Simon (Research And Development Representative)	One week
Identify the customers who will give their comments on the quality of the content	Britney (Marketing Manager)	Three weeks
Survey the quality of the content created by Netflix company	Willis (Quality Assurance Manager)	Five weeks
Consolidate a quality report of the content created by Netflix Company	Olive	2weeks

· To ensure the growth of the business even with the challenges faced by the organization and try to give its best.

Operational step	Responsible person	Timeline
Identify the market share of the last three years	Jim (Sales Manager)	Two weeks
Analyze the performance of the past three years	Willis (Quality Assurance Manager)	Four weeks
Review other factors that may have contributed to the performance	Britney (Marketing Manager)	Two weeks
Share the information with the Management	Olive	One week