Marketing Planning and Practice

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Week3WebinarPortersFiveForces.pptx

Marketing Planning and Practice UMKDQD-15-2 Week 3 Webinar

Presented by

Michelle Jackson/Mike Healey

w/c 22 February 2021

Plan for Today’s Webinar

Questions arising from week 2

How to apply a micro-environmental model – Porter’s Five Forces

Opportunity for any questions arising from the webinar or general questions around the module

The Micro-environment

PESTEL analysis should not be considered in isolation

Needs to be combined with other techniques, such as SWOT and micro-environmental analysis

The micro-environment refers to the immediate context of an organisation’s operations over which it can exert some influence. Includes elements such as:

Suppliers

Buyers/Resellers

Customers

Competition

Public

Finding Information

Finding information requires wide research…this is deliberate!

Some information is up-to-date but some is dated

Encourages the use of researching different sources (not just market reports) to learn about the category

It won’t be perfect…in the real world it rarely is!

You really need to develop this skill for year 3

Michael Porter

According to Michael Porter, in one of his landmark books, titled Competitive Strategy, 

“In any industry, whether it is domestic or international or produces a product or a service, the rules of competition are embodied in five competitive forces: the entry of new competitors, the threat of substitutes, the bargaining power of buyers, the bargaining power of suppliers, and the rivalry among the existing competitors.”

Porter’s Five Forces Analysis

Porter (1980) clear basis for strategic thinking:

Cost leadership, Differentiation, Focus

Understand the ‘forces’ at work in a given segment

HBR Porter's Five Forces

Porter (1980) suggested that an organisation should adopt a clear and meaningful basis for strategic thinking and his three generic strategies are: cost leadership, differentiation and focus. In other words an organisation should understand its competitive stance and be clear what the organisation means to the customer. An organisation then needs to select the strategic approach which allows it to maximise its strengths recognising the competition. Porter then went on to suggest this could be done by taking into account five key factors (five forces).

When we evaluate Porter’s Five Forces model (Porter, 1980) we will see the importance of understanding the competition, but equally when we analyse and understand the competition we can build mechanisms to effectively compete against them, not just on price, but on a range of dimensions where a competitive advantage is held.

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Porter’s Five Forces Example

Needs to have sources added in to be a better example.

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Porter’s Five Forces

Analytical tool that considers the ‘power’ in a market

Identifies the attractiveness of a market/sector

Competitive rivalry

Bargaining power of buyers

Bargaining power of suppliers

Threat of new entrants

Threat of substitute products

Porter’s Five Forces Analysis

Activity: Draft your Porter’s Five Forces

I am going to identify each of the key forces.

Make your own notes as we go through so that you can apply this micro-environmental model.

Competitive Rivalry

Level of competition (number of competitors)

High intensity affects all players

Can be defensive or offensive

Depends on entry/exit barriers

Quality differences

The industry lifecycle

Can limit profits dependent upon intensity

The strongest of the five forces?

Threat of Substitute Products

Number and availability of substitute products or services

Perform same/similar function

Can depend on the switching costs

Will/how easy for buyers substitute

How close (differentiated) are the substitutes? Price?

Intensity of competition in the industry

Can reduce profitability

Bargaining Power of Buyers

Arguably the strongest of the five forces impacting industry competition

Needs and expectations of customers and consumers

More bargaining power for business to consumer (B2C)

Social media reviews and feedback

Access to/convenience of substitute products

Lead to increased industry competitiveness

Number of customers affects power

Ability to substitute

Threat of New Entrants

New competitors in an industry/category

Not just traditional industry competitors

Digital is changing the nature of competition

Leveraging social, mobile, analytics

Lowers barriers to entry

Access to distribution channels

Retaliation from existing organisations

Can affect profitability

Bargaining Power of Suppliers

Control that suppliers put on organisations

Affect profitability

Suppliers can impact through:

Raising prices

Reducing product quality

Affecting product availability

Number of suppliers

Uniqueness of supplier products, ability to substitute others

Compiling a Five Forces Analysis

Need to identify whether the factor is Low / Medium / High

Must be underpinned with quality sources to support your points

Next Week

We will consider the next section of the marketing plan - objectives

In the meantime, continue working on your insight section

It will take you time to complete

Include wider industry/sector information in the analysis

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Any Questions?

You can stay with the webinar session if you have questions (audio is preferred but you can use the chat box too).

If not please feel free to leave the session. There will be opportunities to ask questions at the end of every webinar session.