Week 3 assignment

Short Answer Assignment

Name: ______________ Date: ____________

Answer the following three questions using 300 to 350 words for each response. Each question is worth

10% of your overall grade and there is additional scoring for proper grammar and citations for a total of 7

points. You must use course material to support your work, with full APA citations, to earn the most

points. Please be sure to double-space the document. You will score few to no points for not using course

material. Be sure to include a reference list at the end. Finally, don’t forget to ensure you’ve covered

ALL ELEMENTS of each question.

1) Explain one way one can alter their verbal and one way they can alter their nonverbal communication

to enhance their job satisfaction at work, using and citing Bevan (Section 6.2). Then, discuss how

following these guidelines could help you or some hypothetical worker to be more satisfied at work.

2) In section 7.2, Bevan discuss many elements of conversation management. Here you will address

establishing rapport specifically by doing the following:

A) Explain what rapport is and why it matters, utilizing Bevan.

B) Define and describe one of the first three principles of building rapport, from Bevan – confidence,

creativity, or caring.

C) Share an example to illustrate how one of the principles can enhance either a personal or professional

relationship.

3) Self-disclosure is an important part of relationship-building and maintenance and is also important for

self-awareness and mental health. To demonstrate understanding of this topic, please do the following:

1) Define self-disclosure, using and citing Bevan.

2) Explain at least two of the rewards of self-disclosure (e.g., better self-understanding and personal

mental health and building and maintaining meaningful relationships).

3) Explain at least two of the risks of self-disclosure.

References