Running head: BARIA PLANNING SOLUTIONS 3
BARIA PLANNING SOLUTIONS 4
“Baria Planning Solutions, Inc
Deborah Melvin
Walden University
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Strong competition in the industry
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Sales Support Group Being brought in late on contract renewals
) (
Variation in Sales support needs
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Expectations that are unrealistic within the group
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Sales team disputes
) (
Entry of large software and consultancy firms in the
marjet
) (
Challenges facing sales support group
Group’s difficulties
) (
Poor Performance of
Baria Planning Solutions, Inc.
)Baria Planning Solutions, Inc.
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Large workload
)
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Cost control
control
)
(
Small
firms consolidation
) (
Reductions in the rates of renewal
) (
New firm
acquisations
)
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Failure to acquire new clients
)
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Clients undermine the firm
) (
Unmet deadlines of the proposals
)
BARIA PLANNING SOLUTIONS 1
(
Failure to attain new client
Renewal Rates reduction
Pressures of price control
Challenges of
Sales Support
Group
Poor Performance of
Baria Planning Solutions, Inc.
Unrealistic
goals
on Sales Support Group
) (
The clients undermine the firm
)
(
Reinforcing feedback loop
)
Based on the diagram for the analysis of the Baria Planning Solutions, the decrease in the performance of the organization has resulted from the loss of clients. The organization is losing its clients due to its failure to meet the deadlines even though the organization is great at the execution of its function and also best at what it does. As a result of the loss in clients, the renewal rates have also declined. The capacity of the company to acquire and retain the clients together with the renewal rates are some of the vital elements that the organization has hoped to help it meet its sale’s objectives. Also, the decrease in the rates of renewal has resulted in the pressure on the organization to get the costs under control. With the firm failing not to meet the deadlines of the sales and the objectives of the firm has had a significant impact on the company. One vital implication is unrealistic expectations of the sales support group. The group has significant work to execute because the majority of the sales team is depended on it. Moreover, there is a dispute among different sales departments; the organization expects the departments to be top performers and the distinct approaches employed for sales have resulted in new dynamics that has resulted to the sales support group experiencing difficulties. The aspect has challenged the resolution and also impacted the performance of the Baria Planning Solutions, Inc.
Recommendations
The organization should strive and work on meeting the expectations of its clients. The role of the organization should be to serve its customers, and if they are not satisfied, the firm will not survive. Based on the causal loop diagram, the enterprise will keep performing poorly as long as it does not get new customers and maintain them. Getting new clients will present the organization with new dynamics that will have to deal with (Wheelwright, and Schimdt,2001). The organization has more clients implies that it can manage them and thus should ensure that quality is always maintained since this will help enhance the perspective of the organization and will prefer working with the firm.
References
Wheelwright, S. and Schimdt, W. (2001). Baria Planning Solutions, Inc.