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Strategic Plan Part II: SWOTT Analysis |
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Strategic Plan Part 2: SWOTT Analysis
Determining the feasibility of a plan is a crucial part in determining whether or not to invest resources in to its execution. Part II of the strategic business plan is to develop a strengths, weaknesses, opportunity, threat, and trend analysis, otherwise known as an SWOTT Analysis. A SWOTT analysis is required to discern whether or not a new product, service, or business unit will be an added value to clients, or in our case a key channel partner. The training, alignment, initiative team (TAIT) business unit's leadership team will review external and internal forces and trends that will affect how they do business with and service a very large strategic partner to build effectiveness thereby making it more efficient and hence more productive as well as profitable overall.
This will, as a necessity, drive significant change and require that those at Schneider Electric adapt to this change. Additionally, we will evaluate the extended supply change, core competencies of the offer, and how this will impact all stakeholders from the perspective of legal, economic, and regulatory forces and trends. The TAIT team will identify and evaluate relevant forces internally and externally to take advantage of internal strengths and weaknesses while clearly understanding external opportunities and threats. By understand these forces clearly before undertaking such an initiative leadership will be better positioned to set and reach strategic goals defined by the initiative.
Forces and Trends
“An external audit focuses on identifying and evaluating trends and events beyond the control of a single firm, such as increased foreign competition, population shifts to coastal areas of the United States, an aging society, and taxing Internet sales. An external audit reveals key opportunities and threats confronting an organization, so managers can formulate strategies to take advantage of the opportunities and avoid or reduce the impact of threats" (David 60). Conversely the internal audit focusses on strengths and weaknesses that the organization can control. These forces combined collectively form the basis in which an organization can effectively set its strategic goals. The SWOTT to be performed in preparation to deploy the TAIT team has identified a number of forces and trends that are most important to rationalize when determining whether it is feasible to proceed with investing the required resources needed to effectively fund a new team designed to implement the strategy. Forces such as legal, regulatory, economic, and the competitive landscape are external environmental forces. Internal factors such as our specific strategy, processes, technologies, headcount are factors that we alone have influence over.
Legal and regulatory forces certainly can be threatening in that new laws and regulations, particularly those that are directed at publicly traded organizations, can certainly pose a threat. An example of this would be the Sarbanes Oxley Act (Public Company Accounting Reform and Investor Protection Act) and how it dramatically effected the accounting and auditing practices of publicly traded companies. Economic forces such as tax reforms that were not previously considered during budget cycles can certainly have a detrimental effect on resourcing.
Internal forces and trends are certainly within the control of management. As plans are managed we are continuously looking to steer our actions as to realize the desired results in our metrics. This to improve and maintain the competitive advantage for Schneider Electric and our partner. A successful strategy with proper feedback loops drive to continuous improvement and will guarantee effective initiative development and results. By understanding internal needs our processes and systems are will be designed around our strategic initiatives goals driving efficiency and as productivity. Working closely with human resources is certainly a force we can control. We will need to recruit, hire, train, and develop new resources as well as attract high value long term seasoned employees with a vast knowledge of our value-chain. HR will be utilized to development programs that will drive employee retention.
How Well the Organization Adapts to Change
There are many driving forces behind organizational change. Organizations need to be responsive to these forces lest they risk losing competitive edge, being relegated out of key industries that they participate in, or missing opportunities to integrate their organizations horizontally or vertically. At these critical junctions’ executive management must be capable of certain problem identification where change managers need to be utilized to successfully see change strategies successfully implemented.
Having worked for Schneider Electric for over ten years and having seen many very large reorganizations, mergers and acquisitions, and horizontal integrations such as the TAIT strategy. Initiatives that required the application of a great deal of change management. Adding new units and teams also requires large change initiatives. Challenges presented were many with the most difficult being the cultural differences between the two groups. The most important factor by far that we can certainly control is what is called the tone at the top. Business units and teams are affected, negatively or positively, by the tenor and behaviors that are demonstrated at the leaderships levels. As we deploy the TAIT team this will be very influential as the team adopts its goals.
The Supply Chain
A supply chain is a series of processes linked together to produce a product or service. Each of the steps in the supply chain add value to the end product or service. As a large manufacturer of electrical and energy equipment Schneider Electric needs to maintain strategic relationships with industrial wholesalers and supply chains. In manufacturing, much attention is focused on upstream supplies. In the case of the proposed TAIT team we are much more focused on the downstream supply chain where the finished goods are warehoused and distributed to OEM and end-user customers. This is where the value of a strategic partner becomes very evident. Strategic distribution partners, particularly large organizations with multiple branch locations and the ability to warehouse locally the market specific products. Additionally, partners such as these limit the number of end-user customers the manufacturer needs to contract business with and provide custom designed financing terms. This makes tremendous impact in overall efficiencies as they can individually focus in each of the geographical districts.
Uncovered Issues and Opportunities the Company Faces
The identified opportunities that are driving the need for the TAIT team are centered around several strategic initiatives which will be further addressed in the subsequent balanced scorecard. Initially these have been identified as development of distributor led projects, residential “over the counter” business, internal business development manager teams, selling services, and Industrial account development. Each will require training around developing effective proposals, developing unique product promotions, recruiting internal skilled resources, and challenge of exposing each other’s internal processes and procedures through multiple departments.
Conclusion
The planned deployment of the Training, Alignment, Initiative Integration Team will benefit by performing this SWOTT analysis. It is in part designed to determine the feasibility of such a team. Understanding the internal and external factors that are directly related to our strategic initiatives and goals will drive the investment of resources into the team and provide a means to direct initiatives, measure success, and determine tactical adjustments to keep our collective goals on track.
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TAIT Team SWOTT Analysis |
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External Factor and Trend Considerations |
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Factor |
Primary Opportunity (Helpful) |
Primary Threat (Harmful) |
Primary Trend |
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Industry Changes |
Demand for unique services and value in wholesale markets |
Large Techs looking at the space (Amazon, etc) |
Automation trend continues as AI is further developed |
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Legal and Regulatory |
Well established and stable legal precedence in the market space |
Individual State/Local Legislation & Compliance |
Increasing safety compliance requirements |
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Global |
Megatrends such as Big Data and Internet of Things play well to our offers |
Fluctuating commodity prices |
Globally based organizations acquiring key partners |
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Economic |
Strong economy with large amounts of reshoring occurring |
Low cost competitors, Market segment volatility |
Tax reforms |
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Technological |
New lower cost technologies available |
Small technically focused organizations |
Fast lifecycles and development |
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Innovation |
Artificial Intelligence, big data analytics |
Small technically focused organizations |
Small highly specialized competition |
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Social |
Meeting needs of the communities served |
Challenges associated with collaborating with millennials |
More and more approached to collaboration, death of email |
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Environmental |
Demand for “green” and sustainable product and services |
Keeping up with new regulations |
Plays very well to our strategic values |
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Competitive Analysis |
Higher demand to create partnership synergies |
Multiple additional entrants into market |
Larger wholesale distributors buying smaller creating competing chains |
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Internal Factor and Trend Considerations |
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Factor |
Primary Strength (Helpful) |
Primary Weakness (Harmful) |
Primary Trend |
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Strategy |
Focus on several key initiatives to drive overall effectiveness |
Coordination with national sales force and channel teams |
Proven effectiveness in other business units. Trending in correct direction |
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Structures |
Headcount fully funded. Twelve District Sales Mgt Positions |
Current reporting lines outside of field office leadership |
Cyclical with frequent re-orgs under new middle mgt teams |
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Processes and Systems |
Recent IT alignment (SAP, Force, EDI) |
Multiple disparate systems. Data roll-up lag time |
Large Tech investments to replace aging systems. Positive trend. |
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Resources |
Human resource and relations teams to assist in finding quality employees |
Limited interest by HR and alignment teams in the new BU |
Consistent improvements to turnover numbers |
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Goals |
Clearly defined and measurable |
While national initiatives are consistent, local markets are unique |
Goals consistently set to drive strategic initiatives |
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Strategic Capabilities |
Customer Service and Business Dev teams |
Lack of focus in struggling markets |
Always inventing in value-add services and solutions-based offers |
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Culture |
Diverse and Ethical. Rated very highly |
Remote employees tend to be on the outside a bit |
Social, Diversity, and sustainability indexes always improving |
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Technologies |
Large investments in new Cloud based order mgt systems |
Large systems requite large time/resource to replace |
Properly deployed to enhance efficiency and productivity |
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Intellectual Property |
Innovation at forefront |
Challenge to develop organic growth |
Consistent research and development investments (5% revenue) |
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Leadership |
Stability at the executive leadership levels |
Tend to be a bit inward focused (data, spreadsheets) |
Consistently strives to enhance communication throughout all levels of the organization |
References
David, Fred R., David, Forest R. Strategic Management: A Competitive Advantage Approach, Concepts and Cases, 16th Edition. Pearson Learning Solutions, 4/2016. VitalBook file.
Schneider Electric. (2018). Schneider Electric Company Profile. Retrieved February 3, 2018 from the World Wide Web: https://www.schneider-electric.us/en/about-us/company-profile/