Week 2 - Assignment: Describe the Senior Leadership Team's Role in Managing the Agency's Mission and Week 3 - Assignment: Examine Senior Leadership's Actions Toward Improving Organizational Efficiency

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Week 3

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Analyzing Operational Effectiveness

Operational efficiency is a term often used when describing organizational functions that

lead to good results with sound procedural practices that allow for recurring long-term

successes. Achieving operational success that yield long-term positive results requires

good strategic planning, good visioning, and leadership’s ability to coordinate business

practices that alleviate strain on operations, risk assessment protocols that enables

periodic system and operational checks to identify and eliminate risks, and change

management practices that enable the organization’s ability to make time-sensitive

operational modifications to allow the organization to quickly adopt technological,

industry, legal, and regulatory, changes as well as changes in demand for certain services

from the public.

One of the best ways to ensure operational effectiveness is to conduct operations in

phases. For example, a five-phase approach is a good one when looking for long-term

changes across the agency. A five-phase plan can be done in annual increments to make

things more aligned with budgetary requirements, which are usually done in annual

appropriations. Each of the five phases would mark a major milestone. Public agencies

usually follow this multi-year approach, which has been a good practice in reporting the

agency’s success and future projections as a means of requesting funding. Funding for a

5-year plan might be appropriated incrementally on the projection of the base year and

on an annual basis depending on the success of the prior year’s work. Therefore,

measuring operational effectiveness means measuring funding allocation and

management of these funds to ensure it is used for its intended purposes. Without

sufficient funding appropriation, agencies at the federal and state level would be unable

to implement their mission.

Assessment of agency success sometimes originates at the federal level from internal

performance management offices. Performance management offices use metrics and

other statistical analysis to assess agency performance. These offices are vital to the

success of the organization as they are responsible for ensuring routine performance

checks occur. The official assessment at the federal level comes from the Government

Accountability Office. GAO assesses agencies performance based on established

guidelines and congressional requirements. Agencies must meet these criteria and

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Books and Resources for this Week

Esty, D. C., & Bell, M. L. (2018).

Business leadership in global climate

change responses. American Journal of

Public Health, 108(S2), S80–S84 Link

Kubas, A., Riegelman, A., & Sayre, F.

(2018). US Government Resources

related to research rigor and

reproducibility. DttP: A Quarterly

Journal... Link

Ljungholm, D. P. (2014). The

performance effects of

transformational leadership in public

administration. Contemporary Readings

in Law & Social... Link

objectives to be given a favorable rating by the GAO. Failing a GAO audit means

remediation or reduction in funding for the next fiscal year. State agencies also have

internal offices that evaluate performance and make recommendations for modifications

in program operations.

Be sure to review this week's resources carefully. You are expected to apply the

information from these resources when you prepare your assignments.

83.33 % 5 of 6 topics complete

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Miao, Q., Newman, A., Schwarz, G., &

Cooper, B. (2018). How leadership and

public service motivation enhance

innovative behavior. Public... Link

U.S. EPA Link

Week 3 - Assignment: Examine Senior Leadership's

Actions Toward Improving Organizational Efficiency Assignment

Due November 14 at 11:59 PM

Performance management is an essential organizational tool that assesses each

operational element of the agency to ensure robust practices are in place to meet

organizational mission and objectives. The purpose of this assignment is to examine the

leadership’s ability to drive improvements in agency performance.

For this assignment, you are the Director for the Performance Management Office at the

Environmental Protection Agency (EPA) tasked with evaluating performance for the last 6

months at your agency. You are to examine what senior leadership has done to add to

educate the public regarding climate change. Specifically, you are to write a brochure for

public release regarding updates on climate change and its potential impact or lack

thereof within the next few decades. Your brochure should include the following:

1. Describe the latest climate change EPA policy and what it means for the average

American.

2. Evaluate the agency’s approach to educating the public.

3. Critique the agency’s response to the publication of climate science research

findings.

4. Determine if the agency’s approach to climate change is sufficient in preparing

Americans for the future.

Length: 5-7 pages, not including title and reference pages

References: Include a minimum of 5 scholarly resources.

Your presentation should demonstrate thoughtful consideration of the ideas and concepts

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presented in the course and provide new thoughts and insights relating directly to this

topic. Your response should reflect scholarly writing and current APA standards. Be sure

to adhere to Northcentral University's Academic Integrity Policy.

Upload your document and click the Submit to Dropbox button.