Week 3 Discussion Question 1 + 3

Choosing a Message Strategy

Complete Exercises 10.8–10.11, “Choosing a Message Strategy,” on p. 309 of the text.

 

Analyze each message scenario and identify which of the four message types—routine, positive, negative, or persuasive—would be most appropriate.

 Include a 1-paragraph justification for each of your choices.

Required Course Materials

Title: Excellence in Business Communication

Edition: 12th

Authors: Thill, J. V., & Bovée, C. L.

ISBN-13: 9780134319056

Title: Publication Manual of the American Psychological Association

Edition: 6th

Authors: The American Psychological Association

ISBN-13: 978-1-4338-0561-5

Website: http://www.apastyle.org/