calculating

profilemaqi0912
week3_slides_060721.pptx

Data Samples & Data Analyses

NYU | SCPS

Database Management & Modeling

Edward Colet

[email protected]

Asynchronous Session 3, week of June 7 2021

Class material and homework so far

You should be through text chapters 1-3 (introduction), 4-5 (database fundamentals), and the supplemental readings on RDMBS’s and BigData;

HW submissions were a short write-up about yourselves (hw1), a relational database design exercise, and a BigData discussion (hw2)

Questions from the material?

Please feel free to also use the discussion section on our NYU Discussion site to ask, answer, comment on material from this week (for this week, this will be part of hw3)

Content for this week

Chapter 6: The Analysis Sample

Chapter 7: Analyzing and Manipulating Customer Data

Online Khan Academy content to Introduce SQL

Week3 Overview

‹#›

‹#›

Key themes for this week (and the course)

Databases are important for storing data (obviously), but you have to analyze the data as well otherwise you just have a “data tomb”. The analysis of data to gain insights is what gives the data it’s power and makes it really valuable.

This week we’ll learn about some fundamental analytic concepts operations associated with analysis; We’ll review Correlation, a foundational basis for analytics and modeling; We’ll learn some of the fundamental operations to slice and dice data, and we’ll write basic SQL (Structured Query Language) code to create a table, populate it with records, and query the table to extract and summarize information.

Week3 Overview

‹#›

‹#›

The Analysis Sample

Chapter 6

Key Point of the Chapter:

Data analyses are usually (almost always) done on subsets of the data in the database. As such, the following are the key concepts and points to understand about working with subsets of data

Representative samples

Random samples

Frozen files

Test and validation data sets

Chapter 6: The Analysis Sample

‹#›

‹#›

Know some common marketing scenarios that would be suitable to use a sample and test…

To gauge new product offering/response

Price elasticity

Impact of a creative / change

Identify target market for new test

Gain insights on specific groups/segments

. . . Any decision about your product in the market can be tested and analyzed to minimize/gauge risk

Chapter 6: The Analysis Sample

‹#›

‹#›

What is a representative sample?

A sample accurately reflecting the population of interest from which the marketer wants to draw inferences.

Can not extend or apply results from one population to another

Can not purposely exclude names except for “permission opt-outs”, or other recently promoted per rules/regulations

What is a random sample?

When every member equally likely to be chosen

Nth selects is one approach (select every nth name)

Chapter 6: The Analysis Sample

‹#›

‹#›

What is a frozen file?

A file containing a snapshot view of the customer(s) at the time of the promotion, updated with response data to the promotion

Why is a frozen file important?

Analysis of non-frozen data of customers that have responded may lead to misleading conclusions.

Because the data (and drivers) associated with that customers response may be different now than what they were during or prior to the promotion

What if we can’t manage (store) frozen files for every promotion?

Alternative to using a frozen file for each test is to pull analyses datasets from database backups (prior to test).

Chapter 6: The Analysis Sample

‹#›

‹#›

What are test (analysis) and validation samples?

Analyses are based on the test file, and calibrated to see if they hold up on the validation file

2/3rds for Test, 1/3rd for validation is a common rule of thumb for splitting the file

The reason for doing this is because a sample may have a certain level of error associated with them.

The validation sample is used to ensure the analyst does not make erroneous conclusions based on the error variance associated with the sample.

If the conclusions hold up on the validation sample, then there’s more confidence that the conclusions from the analyses are sound, and will generalize in-market.

We can put all of this together in an “analytic workflow” . . .

Chapter 6: The Analysis Sample

‹#›

‹#›

Define test segment

Names pulled and saved from the database

Sample split 2/3 for analysis

Application of analysis findings to the database for roll-out

Customer Database

Validate findings and refine results

Responses matched to create the frozen analysis file

Names sent test promotion

Analysis of responders vs.

non-responders

Sample split 1/3 for validation

“The Frozen Analysis File”

Chapter 6: The Analysis Process

‹#›

‹#›

Analyzing and Manipulating Customer Data

Chapter 7

Key Point

It is critically important to be able to explore and analyze the data – how info is captured, updated, maintained so that what we get out of the data accurately reflects the state and processes of the business

Chapter 7:Analyzing & Managing Customer Data

‹#›

‹#›

What is a univariate tabulation?

Generating a table to summarize the categories of values from a single variable or field.

Age (example below)

Effect is expressed as an Index to some standard of comparison

Or other variables of interest

Past promotion responses,

Total number of orders ever,

Total number of promos. . .

Chapter 7: Analysis

‹#›

‹#›

Statistical Correlation

Section

What are some of the reasons a univariate analyses may not be the full answer?

Judgments and decisions are made about how to cut / slice the data for a univariate analyses

Deciding on the population of interest,

How to categorize values in buckets,

Determining a threshold/size criteria,

Etc.

…. What if the judgments or decisions made about the above are not the best?

… And also because it’s univariate, i.e. there may be much more information available that could be used

Chapter 7: Analysis

‹#›

‹#›

What is a cross-tabulation analyses?

A way to view two or more data elements in combination – e.g. total promos x total orders

Chapter 7: Analysis

‹#›

‹#›

How would a decision be different with a cross-tabulation vs. a univariate analyses?

(look at the univariate distribution of each dimension below, >= 3%)

Chapter 7: Analysis

‹#›

‹#›

How would a decision be different with a cross-tabulation vs. a univariate analyses?

(you could promote to 28.27% of customers rather than 14.09%, i.e. 2x the volume, where >= 3%)

Chapter 7: Analysis

‹#›

‹#›

What are logic-counter variables?

A logical combination of several data elements that represent or share a common underlying dimension

Each distinct variable can be combined to form a new single variable

Oftentimes, you can get more lift out of this new variable, than you could with each single component  more predictive power when put into models, and/or more stable in coefficients in a regression equation

Also reduces the amount of data to analyze (e.g. variable reduction)

Notes and considerations:

It is assumed that you know how individual data elements are related to each other, and/or how these individual elements map onto the underlying dimension

It may or may not be the case that each component variable is weighted equally

Chapter 7: Analysis

‹#›

‹#›

Note how the following example provides better information on who to promote, once logic-counter variables were created:

21% of database names can now be promoted (up from 8.7%)

Source: Optimal Database Marketing, Exhibit 7.7 and 7.8

Customer

Name

Customer

Address

Total $

Paid

RRP

TSRR

ERL

ELR

Rock Music

Counter

S. Jones

123 Main

$356.34

PD

PNO

PNO

PD

2

B. Smith

8

th

Ave.

$643.22

PNO

PD

PD

PD

3

K. Brown

45 Oak St.

$264.98

NP

NP

PNO

PD

1

LEGEND: RRP=Rock and Roll Party, TSRR=The Soul of Rock and Roll, ERL=Early Rock Legends, ELR=Easy Listening

Rock, PD=Paid, PNO=Promoted but not ordered, NP=Not promoted.

Chapter 7: Analysis

‹#›

‹#›

How are ratio variables created and used?

Create a new variable, in which one data element is divided by another

How are ratio variables related to cross-tabs?

The component data elements need to be continuous measures, while cross-tabs can work for categorical variables.

Note how the use of a ratio variable can provide more information than a univariate consideration:

Chapter 7: Analysis

‹#›

‹#›

What are longitudinal variables?

Conceptually similar to a time-series, longitudinal variables allow marketers to see customer responses over time

When are longitudinal variables most useful?

Predicated on the assumption that “Recency” of a customer’s transaction matters “most”

When coded well, they are useful for seeing which customers are becoming “better” or “worse” over time

Example

Chapter 7: Analysis

‹#›

‹#›

Is there a relationship between two variables, e.g. Age and Income?

Can we measure or quantify this relationship? How “much” of a relationship is there?

Correlation (re-visited)

‹#›

‹#›

24

Age

Distribution

Income

Distribution

Perfect Correlation (Positive)

When z-scores exactly match

When scores exactly match

25

Age

Distribution

Income

Distribution

Perfect Correlation (Negative)

When z-scores exactly match, but their signs are reversed

How can we quantify (i.e. measure) an association between 2 variables?

The “intuition”

If exact same score on x, and y, then perfect correlation.

But must the scores on x and y be the same value? (e.g. Age and Income can be perfectly correlated but not match).

Perfect correlation = exact same place on distribution

But can we measure where you are in a distribution, regardless of scale or units?

Yes, with z-scores

A perfect correlation is when z-scores match exactly

A perfect negative correlation is when the size of z-scores match, but not the sign

No correlation, or a zero correlation, means the association is random – i.e. where a value is on one distribution is very unlike it’s corresponding position on the other distribution.

Neat fact:

The sum of the cross products of pairs of numbers are highest when matched;

An average of cross products, is a definition of correlation

Correlation (re-visited)

‹#›

‹#›

Linking the intuitive understanding of correlation to the math . . .

Think of the correlation formula as:

Intuitive translation: Correlation is a measure of the association between X and Y, calculated by multiplying the position of X and the position of Y from their respective distributions and then taking the “average” of these cross products.

Reminder: The Z’s are the conversion of raw data into a standardized score:

Intuitive translation: Take each value, subtract it from the average of it’s set of values, then divide by the standard deviation of those values. Do this for all X’s, and do this for all Y’s.

By converting to z-scores, the underlying scale of raw values (e.g. age in years, income in $, etc.) no longer matter. Any variables can now be compared in terms of “standard deviations away from the mean”, i.e. z-scores.

Neat Fact: The average of these “new” z-scores is equal to 0 (always). And the standard deviation of z-scores is equal to 1 (always).

Footnote: the “mu” and the “sigma” in the z-score formula are the population mean, and the population standard deviation, rather than the sample mean and sample standard deviation. (Refer to your past Stats text on this difference if nec.). The sample standard deviation involves a division by (n-1), and the population standard deviation divides by (n). When dealing with large numbers of records, this difference becomes immaterial.

Correlation (re-visited)

‹#›

‹#›

Database Language: SQL

Analysis: Statistical Correlation

HW 3

Data Analysis (using Microsoft Excel)

Using Microsoft Excel, enter the Age and Income data (textbook exhibit 7.17) into a spreadsheet.

Using the “intuition” (see slides 25-26) of what a statistical correlation is, calculate the correlation between Age and Income. Insert columns to show intermediate steps in calculating z-scores.

Verify that this is equivalent to the correlation output in Excel’s Data Analysis routines

Excel has the following function to correlate values in cells A1:A10 with B1:B10

= CORREL(A1:A10,B1:B10)

If correct, then your calculated answer should match Excel’s function . . . and you should enjoy the “AHA!” magical moment of insight experience!

Upload your file to NYU Brightspace

Homework assignment #3.1 (Correlation)

‹#›

‹#›

Introduction to SQL (Structured Query Language)

SQL is the programming language commonly used when working with Relational Databases.   

For this part of the HW assignment we'll use an online lesson and exercise from Khan Academy to introduce SQL coding. Starting with the following link, work through the series of short online modules.  The modules are based on the "Design a Store Database" Project in where you learn to how to create, populate and query a database.   

For this part of the HW, your database will be an implementation of what you designed last week for HW2 – your database of student information and job opportunities.

The HW submission will be an uploaded screen capture/slide showing your code, the database schema, and the query results.

https ://www.khanacademy.org/computing/computer-programming/sql/sql-basics/v/welcome-to-sql 

Homework assignment #3.2 (SQL)

‹#›

‹#›

Head of Household Age

Number

% of

Sample

Number of

Orders

Response

Rate

Index to

Total

30 and under

1,529

15.29%

67

4.38%

175

31-40

1,775

17.75%

63

3.55%

142

41-50

1,879

18.79%

46

2.45%

98

51-60

2,054

20.54%

29

1.41%

56

61 and over

1,785

17.85%

18

1.01%

40

No age info available

978

9.78%

27

2.76%

110

Total

10,000

100.00%

250

2.50%

100

Sheet: Sheet1

Sheet: Sheet2

Sheet: Sheet3

Sheet: Sheet4

Sheet: Sheet5

Sheet: Sheet6

Sheet: Sheet7

Sheet: Sheet8

Sheet: Sheet9

Sheet: Sheet10

Sheet: Sheet11

Sheet: Sheet12

Sheet: Sheet13

Sheet: Sheet14

Sheet: Sheet15

Sheet: Sheet16

Tabulations for the title Rock Music of the 80's

Head of Household Age

Number

% of Sample

Number of Orders

Response Rate

Index to Total

30 and under

1529.0

0.1529

67.0

0.04381948986265533

175.27795945062132

31-40

1775.0

0.1775

63.0

0.03549295774647887

141.9718309859155

41-50

1879.0

0.1879

46.0

0.024481106971793506

97.92442788717402

51-60

2054.0

0.2054

29.0

0.014118792599805257

56.47517039922103

61 and over

1785.0

0.1785

18.0

0.010084033613445379

40.33613445378151

No age info available

978.0

0.0978

27.0

0.027607361963190184

110.42944785276072

Total

10000.0

1.0

250.0

0.025

100.0

Rock N Roll Party (RRP)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

Promoted & Ordered

877.0

0.0877

51.0

0.05815279361459521

232.61117445838084

Promoted & Not Ordered

3967.0

0.3967

93.0

0.02344340811696496

93.77363246785984

Not Promoted

3911.0

0.3911

73.0

0.01866530299156226

74.66121196624904

Not Available

1245.0

0.1245

33.0

0.02650602409638554

106.02409638554215

Total

10000.0

1.0

250.0

0.025

100.0

Total Number of Orders Ever (all Prod. lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

0

0.0

0.0

0.0

0.0

0.0

1-5

3312.0

0.3312

62.0

0.018719806763285024

74.8792270531401

6-10

3074.0

0.3074

68.0

0.022121014964216004

88.48405985686401

11-15

2205.0

0.2205

64.0

0.029024943310657598

116.09977324263039

15 plus

1409.0

0.1409

56.0

0.0397444996451384

158.97799858055356

Total

10000.0

1.0

100.0

Total Number Promotions Ever (all Prod. lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

1-5

0.0

0.0

0.0

0.0

0.0

6-10

768.0

0.0768

16.0

0.020833333333333332

83.33333333333333

11-20

2544.0

0.2544

57.0

0.02240566037735849

89.62264150943395

21-30

3563.0

0.3563

108.0

0.03031153522312658

121.24614089250632

31 plus

3125.0

0.3125

69.0

0.02208

88.32

Total

10000.0

1.0

250.0

0.025

100.0

Total Promotions Ever:

Total Orders Ever:

1-5

6-10

11-20

21-30

31 plus

Total

0

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

1-5

0.00% (0/0)

1.63% (8/491)

1.76% (17/967)

2.34% (20/856)

1.60% (16/998)

1.87% (62/3,312)

6-10

0.00% (0/0)

2.89% (8/277)

1.85% (14/756)

2.51% (29/1,154)

1.80% (16/887)

2.21% (68/3,074)

11-15

0.00% (0/0)

0.00% (0/0)

3.03% (14/462)

3.03% (29/956)

2.67% (21/787)

2.90% (64/2,205)

15 plus

0.00% (0/0)

0.00% (0/0)

3.34% (12/359)

5.03% (30/597)

3.53% (16/453)

3.97% (56/1,409)

Total

0.00% (0/0)

2.08% (16/768)

2.24% (57/2,544)

3.03% (108/3,563)

2.21% (69/3,125)

2.5% (250/10,000)

Rock Logic: (RRP, TSRR, ERL, ELR)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

Purchased 0

7856.0

0.7856

117.5386

0.014961634419551935

60.0

Purchased 1

945.0

0.0945

47.3445

0.0501

200.0

Purchased 2

633.0

0.0633

40.1322

0.0634

254.0

Purchased 3

365.0

0.0365

27.156

0.0744

298.0

Purchased 4

201.0

0.0201

17.8287

0.0887

355.0

Total

Customer Actions to Last Three Promotions Sent (Prom-2, Prom-1, Prom)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

(Pay, Pay, Pay)

356.0

0.0356

19.0

0.05337078651685393

213.48314606741573

(NR, Pay, Pay)

422.0

0.0422

16.0

0.037914691943127965

151.65876777251185

(NR, NR, Pay)

528.0

0.0528

18.0

0.03409090909090909

136.36363636363635

(Cancel, Pay, Pay)

427.0

0.0427

20.0

0.0468384074941452

187.3536299765808

(Cancel, Cancel, Pay)

229.0

0.0229

9.0

0.039301310043668124

157.20524017467247

……

……

……

……

……

……

(NR, NR, BD)

150.0

0.015

2.0

0.013333333333333334

53.333333333333336

(NR, NR, NR)

298.0

0.0298

2.0

0.006711409395973154

26.845637583892618

Total

100.0

NR = Non-Response, BD = Bad Debt

1-5

6-10

11-20

21-30

31+

TOT

0

1-5

0.02240325865580448

0.02171664943123061

0.02102803738317757

0.018036072144288578

0.020531400966183576

68.0

3312.0

0.02010516548097742

6-10

0.02527075812274368

0.023809523809523808

0.021663778162911613

0.020293122886133032

0.022121014964216004

68.0

3074.0

0.025444596443228454

11-15

0.032467532467532464

0.028242677824267783

0.02795425667090216

0.029024943310657598

64.0

2205.0

0.028616852146263912

15 plus

0.03899721448467967

0.035175879396984924

0.033112582781456956

0.035486160397444996

50.0

1409.0

0.031020408163265307

TOT

0.0234375

0.025550314465408806

0.024417625596407522

0.0256

0.025

250.0

10000.0

0.025

250.0

10000.0

0.0

0.0

0.0

0.0234375

18.0

768.0

0.026729559748427674

68.0

2544.0

0.025540275049115914

91.0

3563.0

0.02336

73.0

3125.0

0.025

250.0

10000.0

Total Promotions Ever:

Total Orders Ever:

1-5

6-10

11-20

21-30

31 plus

Total

0

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

1-5

0.00%

(0/0)

1.63%

(8/491)

1.76%

(17/967)

2.34%

(20/856)

1.60%

(16/998)

1.87%

(62/3,312)

6-10

0.00%

(0/0)

2.89%

(8/277)

1.85%

(14/756)

2.51%

(29/1,154)

1.80%

(16/887)

2.21%

(68/3,074)

11-15

0.00%

(0/0)

0.00%

(0/0)

3.03%

(14/462)

3.03%

(29/956)

2.67%

(21/787)

2.90%

(64/2,205)

15 plus

0.00%

(0/0)

0.00%

(0/0)

3.34%

(12/359)

5.03%

(30/597)

3.53%

(16/453)

3.97%

(56/1,409)

Total

0.00%

(0/0)

2.08%

(16/768)

2.24%

(57/2,544)

3.03%

(108/3,563)

2.21%

(69/3,125)

2.5%

(250/10,000)

Sheet: Sheet1

Sheet: Sheet2

Sheet: Sheet3

Sheet: Sheet4

Sheet: Sheet5

Sheet: Sheet6

Sheet: Sheet7

Sheet: Sheet8

Sheet: Sheet9

Sheet: Sheet10

Sheet: Sheet11

Sheet: Sheet12

Sheet: Sheet13

Sheet: Sheet14

Sheet: Sheet15

Sheet: Sheet16

Tabulations for the title Rock Music of the 80's

Head of Household Age

Number

% of Sample

Number of Orders

Response Rate

Index to Total

30 and under

1529.0

0.1529

67.0

0.04381948986265533

1.7527795945062132

31-40

1775.0

0.1775

63.0

0.03549295774647887

1.4197183098591548

41-50

1879.0

0.1879

46.0

0.024481106971793506

0.9792442788717401

51-60

2054.0

0.2054

29.0

0.014118792599805257

0.5647517039922103

61 and over

1785.0

0.1785

18.0

0.010084033613445379

0.40336134453781514

No age info available

978.0

0.0978

27.0

0.027607361963190184

1.1042944785276072

Total

10000.0

1.0

250.0

0.025

1.0

Rock N Roll Party (RRP)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

Promoted & Ordered

877.0

0.0877

51.0

0.05815279361459521

2.3261117445838084

Promoted & Not Ordered

3967.0

0.3967

93.0

0.02344340811696496

0.9377363246785984

Not Promoted

3911.0

0.3911

73.0

0.01866530299156226

0.7466121196624904

Not Available

1245.0

0.1245

33.0

0.02650602409638554

1.0602409638554215

Total

10000.0

1.0

250.0

0.025

1.0

Total Number of Orders Ever (all Prod. lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

0

0.0

0.0

0.0

0.0

0.0

1-5

3312.0

0.3312

62.0

0.018719806763285024

0.748792270531401

6-10

3074.0

0.3074

68.0

0.022121014964216004

0.8848405985686401

11-15

2205.0

0.2205

64.0

0.029024943310657598

1.1609977324263039

15 plus

1409.0

0.1409

56.0

0.0397444996451384

1.5897799858055357

Total

10000.0

1.0

1.0

Total Number Promotions Ever (all Prod. lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

1-5

0.0

0.0

0.0

0.0

0.0

6-10

768.0

0.0768

16.0

0.020833333333333332

0.8333333333333333

11-20

2544.0

0.2544

57.0

0.02240566037735849

0.8962264150943395

21-30

3563.0

0.3563

108.0

0.03031153522312658

1.2124614089250632

31 plus

3125.0

0.3125

69.0

0.02208

0.8831999999999999

Total

10000.0

1.0

250.0

0.025

1.0

Total Promotions Ever:

Total Orders Ever:

1-5

6-10

11-20

21-30

31 plus

Total

0

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

1-5

0.00% (0/0)

1.63% (8/491)

1.76% (17/967)

2.34% (20/856)

1.60% (16/998)

1.87% (62/3,312)

6-10

0.00% (0/0)

2.89% (8/277)

1.85% (14/756)

2.51% (29/1,154)

1.80% (16/887)

2.21% (68/3,074)

11-15

0.00% (0/0)

0.00% (0/0)

3.03% (14/462)

3.03% (29/956)

2.67% (21/787)

2.90% (64/2,205)

15 plus

0.00% (0/0)

0.00% (0/0)

3.34% (12/359)

5.03% (30/597)

3.53% (16/453)

3.97% (56/1,409)

Total

0.00% (0/0)

2.08% (16/768)

2.24% (57/2,544)

3.03% (108/3,563)

2.21% (69/3,125)

2.5% (250/10,000)

Rock Logic: (RRP, TSRR, ERL, ELR)

Number

% of Sample

Number of Orders

Response Rate

Index to W/L

Purchased 0

7856.0

0.7856

117.5386

0.014961634419551935

0.5984653767820773

Purchased 1

945.0

0.0945

47.3445

0.0501

2.004

Purchased 2

633.0

0.0633

40.1322

0.0634

2.5359999999999996

Purchased 3

365.0

0.0365

27.156

0.0744

2.9759999999999995

Purchased 4

201.0

0.0201

17.8287

0.0887

3.548

Total

Customer Actions to Last Three Promotions Sent (Prom-2, Prom-1, Prom)

Number

% of Sample

Number of Orders

Response Rate

Index to W/L

(Pay, Pay, Pay)

356.0

0.0356

19.0

0.05337078651685393

2.134831460674157

(NR, Pay, Pay)

422.0

0.0422

16.0

0.037914691943127965

1.5165876777251186

(NR, NR, Pay)

528.0

0.0528

18.0

0.03409090909090909

1.3636363636363635

(Cancel, Pay, Pay)

427.0

0.0427

20.0

0.0468384074941452

1.873536299765808

(Cancel, Cancel, Pay)

229.0

0.0229

9.0

0.039301310043668124

1.5720524017467248

……

……

……

……

……

……

(NR, NR, BD)

150.0

0.015

2.0

0.013333333333333334

0.5333333333333333

(NR, NR, NR)

298.0

0.0298

2.0

0.006711409395973154

0.2684563758389262

Total

NR = Non-Response, BD = Bad Debt

1-5

6-10

11-20

21-30

31+

TOT

0

1-5

0.02240325865580448

0.02171664943123061

0.02102803738317757

0.018036072144288578

0.020531400966183576

68.0

3312.0

0.02010516548097742

6-10

0.02527075812274368

0.023809523809523808

0.021663778162911613

0.020293122886133032

0.022121014964216004

68.0

3074.0

0.025444596443228454

11-15

0.032467532467532464

0.028242677824267783

0.02795425667090216

0.029024943310657598

64.0

2205.0

0.028616852146263912

15 plus

0.03899721448467967

0.035175879396984924

0.033112582781456956

0.035486160397444996

50.0

1409.0

0.031020408163265307

TOT

0.0234375

0.025550314465408806

0.024417625596407522

0.0256

0.025

250.0

10000.0

0.025

250.0

10000.0

0.0

0.0

0.0

0.0234375

18.0

768.0

0.026729559748427674

68.0

2544.0

0.025540275049115914

91.0

3563.0

0.02336

73.0

3125.0

0.025

250.0

10000.0

Total Promotions Ever:

Total Orders Ever:1-56-1011-2021-3031 plusTotal

0

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

1-5

0.00%

(0/0)

1.63%

(8/491)

1.76%

(17/967)

2.34%

(20/856)

1.60%

(16/998)

1.87%

(62/3,312)

6-10

0.00%

(0/0)

2.89%

(8/277)

1.85%

(14/756)

2.51%

(29/1,154)

1.80%

(16/887)

2.21%

(68/3,074)

11-15

0.00%

(0/0)

0.00%

(0/0)

3.03%

(14/462)

3.03%

(29/956)

2.67%

(21/787)

2.90%

(64/2,205)

15 plus

0.00%

(0/0)

0.00%

(0/0)

3.34%

(12/359)

5.03%

(30/597)

3.53%

(16/453)

3.97%

(56/1,409)

Total

0.00%

(0/0)

2.08%

(16/768)

2.24%

(57/2,544)

3.03%

(108/3,563)

2.21%

(69/3,125)

2.5%

(250/10,000)

Sheet1

Tabulations for the title Rock Music of the 80's
Head of Household Age Number % of Sample Number of Orders Response Rate Index to Total
30 and under 1,529 15.29% 67 4.38% 1.75
31-40 1,775 17.75% 63 3.55% 1.42
41-50 1,879 18.79% 46 2.45% 0.98
51-60 2,054 20.54% 29 1.41% 0.56
61 and over 1,785 17.85% 18 1.01% 0.40
No age info available 978 9.78% 27 2.76% 1.10
Total 10,000 100.00% 250 2.50% 1.00
Rock N Roll Party (RRP) Number % of Sample Number of Orders Response Rate Index to Total
Promoted & Ordered 877 8.77% 51 5.82% 2.33
Promoted & Not Ordered 3,967 39.67% 93 2.34% 0.94
Not Promoted 3,911 39.11% 73 1.87% 0.75
Not Available 1,245 12.45% 33 2.65% 1.06
Total 10,000 100.00% 250 2.50% 1.00
Total Number of Orders Ever (all Prod. lines) Number % of Sample Number of Orders Response Rate Index to Total
0 0 0.00% 0 0.00% 0.00
1-5 3,312 33.12% 62 1.87% 0.75
6-10 3,074 30.74% 68 2.21% 0.88
11-15 2,205 22.05% 64 2.90% 1.16
15 plus 1,409 14.09% 56 3.97% 1.59
Total 10,000 100.00% 250 2.50% 1.00
Total Number Promotions Ever (all Prod. lines) Number % of Sample Number of Orders Response Rate Index to Total
1-5 0 0.00% 0 0.00% 0.00
6-10 768 7.68% 16 2.08% 0.83
11-20 2,544 25.44% 57 2.24% 0.90
21-30 3,563 35.63% 108 3.03% 1.21
31 plus 3,125 31.25% 69 2.21% 0.88
Total 10,000 100.00% 250 2.50% 1.00
Total Promotions Ever:
Total Orders Ever: 1-5 6-10 11-20 21-30 31 plus Total
0 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0)
1-5 0.00% (0/0) 1.63% (8/491) 1.76% (17/967) 2.34% (20/856) 1.60% (16/998) 1.87% (62/3,312)
6-10 0.00% (0/0) 2.89% (8/277) 1.85% (14/756) 2.51% (29/1,154) 1.80% (16/887) 2.21% (68/3,074)
11-15 0.00% (0/0) 0.00% (0/0) 3.03% (14/462) 3.03% (29/956) 2.67% (21/787) 2.90% (64/2,205)
15 plus 0.00% (0/0) 0.00% (0/0) 3.34% (12/359) 5.03% (30/597) 3.53% (16/453) 3.97% (56/1,409)
Total 0.00% (0/0) 2.08% (16/768) 2.24% (57/2,544) 3.03% (108/3,563) 2.21% (69/3,125) 2.5% (250/10,000)
Rock Logic: (RRP, TSRR, ERL, ELR) Number % of Sample Number of Orders Response Rate Index to W/L
Purchased 0 7,856 78.56% 118 1.50% 0.60
Purchased 1 945 9.45% 47 5.01% 2.00
Purchased 2 633 6.33% 40 6.34% 2.54
Purchased 3 365 3.65% 27 7.44% 2.98
Purchased 4 201 2.01% 18 8.87% 3.55
Total 10,000 100.00% 250 2.50% 1.00
Customer Actions to Last Three Promotions Sent (Prom-2, Prom-1, Prom) Number % of Sample Number of Orders Response Rate Index to W/L
(Pay, Pay, Pay) 356 3.56% 19 5.34% 2.13
(NR, Pay, Pay) 422 4.22% 16 3.79% 1.52
(NR, NR, Pay) 528 5.28% 18 3.41% 1.36
(Cancel, Pay, Pay) 427 4.27% 20 4.68% 1.87
(Cancel, Cancel, Pay) 229 2.29% 9 3.93% 1.57
…… …… …… …… …… ……
(NR, NR, BD) 150 1.50% 2 1.33% 0.53
(NR, NR, NR) 298 2.98% 2 0.67% 0.27
Total 10,000 100.00% 250 2.50% 1.00
NR = Non-Response, BD = Bad Debt
&A
Page &P

Sheet2

1-5 6-10 11-20 21-30 31+ TOT
0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0
1-5 0.00% 0 0 2.24% 11 491 2.17% 21 967 2.10% 18 856 1.80% 18 998 2.05% 68 3312 2.01% 65 3233
6-10 0.00% 0 0 2.53% 7 277 2.38% 18 756 2.17% 25 1154 2.03% 18 887 2.21% 68 3074 2.54% 93 3655
11-15 0.00% 0 0 0.00% 0 0 3.25% 15 462 2.82% 27 956 2.80% 22 787 2.90% 64 2205 2.86% 54 1887
15 plus 0.00% 0 0 0.00% 0 0 3.90% 14 359 3.52% 21 597 3.31% 15 453 3.55% 50 1409 3.10% 38 1225
TOT 0.00% 0 0 2.34% 18 768 2.56% 65 2544 2.44% 87 3563 2.56% 80 3125 2.50% 250 10000 2.50% 250 10000
0.00% 0 0 2.34% 18 768 2.67% 68 2544 2.55% 91 3563 2.34% 73 3125 2.50% 250 10000
&A
Page &P

Sheet3

&A
Page &P

Sheet4

&A
Page &P

Sheet5

&A
Page &P

Sheet6

&A
Page &P

Sheet7

&A
Page &P

Sheet8

&A
Page &P

Sheet9

&A
Page &P

Sheet10

&A
Page &P

Sheet11

&A
Page &P

Sheet12

&A
Page &P

Sheet13

&A
Page &P

Sheet14

&A
Page &P

Sheet15

&A
Page &P

Sheet16

&A
Page &P

Total Promotions Ever:

Total Orders Ever:1-56-1011-2021-3031 plusTotal

0

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

0.00%

(0/0)

1-5

0.00%

(0/0)

1.63%

(8/491)

1.76%

(17/967)

2.34%

(20/856)

1.60%

(16/998)

1.87%

(62/3,312)

6-10

0.00%

(0/0)

2.89%

(8/277)

1.85%

(14/756)

2.51%

(29/1,154)

1.80%

(16/887)

2.21%

(68/3,074)

11-15

0.00%

(0/0)

0.00%

(0/0)

3.03%

(14/462)

3.03%

(29/956)

2.67%

(21/787)

2.90%

(64/2,205)

15 plus

0.00%

(0/0)

0.00%

(0/0)

3.34%

(12/359)

5.03%

(30/597)

3.53%

(16/453)

3.97%

(56/1,409)

Total

0.00%

(0/0)

2.08%

(16/768)

2.24%

(57/2,544)

3.03%

(108/3,563)

2.21%

(69/3,125)

2.5%

(250/10,000)

Sheet1

Tabulations for the title Rock Music of the 80's
Head of Household Age Number % of Sample Number of Orders Response Rate Index to Total
30 and under 1,529 15.29% 67 4.38% 1.75
31-40 1,775 17.75% 63 3.55% 1.42
41-50 1,879 18.79% 46 2.45% 0.98
51-60 2,054 20.54% 29 1.41% 0.56
61 and over 1,785 17.85% 18 1.01% 0.40
No age info available 978 9.78% 27 2.76% 1.10
Total 10,000 100.00% 250 2.50% 1.00
Rock N Roll Party (RRP) Number % of Sample Number of Orders Response Rate Index to Total
Promoted & Ordered 877 8.77% 51 5.82% 2.33
Promoted & Not Ordered 3,967 39.67% 93 2.34% 0.94
Not Promoted 3,911 39.11% 73 1.87% 0.75
Not Available 1,245 12.45% 33 2.65% 1.06
Total 10,000 100.00% 250 2.50% 1.00
Total Number of Orders Ever (all Prod. lines) Number % of Sample Number of Orders Response Rate Index to Total
0 0 0.00% 0 0.00% 0.00
1-5 3,312 33.12% 62 1.87% 0.75
6-10 3,074 30.74% 68 2.21% 0.88
11-15 2,205 22.05% 64 2.90% 1.16
15 plus 1,409 14.09% 56 3.97% 1.59
Total 10,000 100.00% 250 2.50% 1.00
Total Number Promotions Ever (all Prod. lines) Number % of Sample Number of Orders Response Rate Index to Total
1-5 0 0.00% 0 0.00% 0.00
6-10 768 7.68% 16 2.08% 0.83
11-20 2,544 25.44% 57 2.24% 0.90
21-30 3,563 35.63% 108 3.03% 1.21
31 plus 3,125 31.25% 69 2.21% 0.88
Total 10,000 100.00% 250 2.50% 1.00
Total Promotions Ever:
Total Orders Ever: 1-5 6-10 11-20 21-30 31 plus Total
0 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0) 0.00% (0/0)
1-5 0.00% (0/0) 1.63% (8/491) 1.76% (17/967) 2.34% (20/856) 1.60% (16/998) 1.87% (62/3,312)
6-10 0.00% (0/0) 2.89% (8/277) 1.85% (14/756) 2.51% (29/1,154) 1.80% (16/887) 2.21% (68/3,074)
11-15 0.00% (0/0) 0.00% (0/0) 3.03% (14/462) 3.03% (29/956) 2.67% (21/787) 2.90% (64/2,205)
15 plus 0.00% (0/0) 0.00% (0/0) 3.34% (12/359) 5.03% (30/597) 3.53% (16/453) 3.97% (56/1,409)
Total 0.00% (0/0) 2.08% (16/768) 2.24% (57/2,544) 3.03% (108/3,563) 2.21% (69/3,125) 2.5% (250/10,000)
Rock Logic: (RRP, TSRR, ERL, ELR) Number % of Sample Number of Orders Response Rate Index to W/L
Purchased 0 7,856 78.56% 118 1.50% 0.60
Purchased 1 945 9.45% 47 5.01% 2.00
Purchased 2 633 6.33% 40 6.34% 2.54
Purchased 3 365 3.65% 27 7.44% 2.98
Purchased 4 201 2.01% 18 8.87% 3.55
Total 10,000 100.00% 250 2.50% 1.00
Customer Actions to Last Three Promotions Sent (Prom-2, Prom-1, Prom) Number % of Sample Number of Orders Response Rate Index to W/L
(Pay, Pay, Pay) 356 3.56% 19 5.34% 2.13
(NR, Pay, Pay) 422 4.22% 16 3.79% 1.52
(NR, NR, Pay) 528 5.28% 18 3.41% 1.36
(Cancel, Pay, Pay) 427 4.27% 20 4.68% 1.87
(Cancel, Cancel, Pay) 229 2.29% 9 3.93% 1.57
…… …… …… …… …… ……
(NR, NR, BD) 150 1.50% 2 1.33% 0.53
(NR, NR, NR) 298 2.98% 2 0.67% 0.27
Total 10,000 100.00% 250 2.50% 1.00
NR = Non-Response, BD = Bad Debt
&A
Page &P

Sheet2

1-5 6-10 11-20 21-30 31+ TOT
0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0 0.00% 0 0
1-5 0.00% 0 0 2.24% 11 491 2.17% 21 967 2.10% 18 856 1.80% 18 998 2.05% 68 3312 2.01% 65 3233
6-10 0.00% 0 0 2.53% 7 277 2.38% 18 756 2.17% 25 1154 2.03% 18 887 2.21% 68 3074 2.54% 93 3655
11-15 0.00% 0 0 0.00% 0 0 3.25% 15 462 2.82% 27 956 2.80% 22 787 2.90% 64 2205 2.86% 54 1887
15 plus 0.00% 0 0 0.00% 0 0 3.90% 14 359 3.52% 21 597 3.31% 15 453 3.55% 50 1409 3.10% 38 1225
TOT 0.00% 0 0 2.34% 18 768 2.56% 65 2544 2.44% 87 3563 2.56% 80 3125 2.50% 250 10000 2.50% 250 10000
0.00% 0 0 2.34% 18 768 2.67% 68 2544 2.55% 91 3563 2.34% 73 3125 2.50% 250 10000
&A
Page &P

Sheet3

&A
Page &P

Sheet4

&A
Page &P

Sheet5

&A
Page &P

Sheet6

&A
Page &P

Sheet7

&A
Page &P

Sheet8

&A
Page &P

Sheet9

&A
Page &P

Sheet10

&A
Page &P

Sheet11

&A
Page &P

Sheet12

&A
Page &P

Sheet13

&A
Page &P

Sheet14

&A
Page &P

Sheet15

&A
Page &P

Sheet16

&A
Page &P

Rock Logic: (RRP, TSRR,

ERL, ELR)

Number

% of

Sample

Number of

Orders

Response

Rate

Index to

Total

Purchased 0

7,856

78.56%

118

1.50%

60

Purchased 1

945

9.45%

47

4.97%

199

Purchased 2

633

6.33%

40

6.32%

253

Purchased 3

365

3.65%

27

7.40%

296

Purchased 4

201

2.01%

18

8.96%

358

Total

10,000

100.00%

250

2.50%

100

Sheet: Fig 7.2, 3, 4, 5, 6, 8

Sheet: Fig 7.18

Sheet: Fig 7.20

Sheet: Fig 7.22

Sheet: Fig 7.23

Fig 7.2

Head of Household Age

Number

% of Sample

Number of Orders

Response Rate

Index to Total

30 and under

1529.0

0.1529

67.0

0.04381948986265533

175.27795945062132

31-40

1775.0

0.1775

63.0

0.03549295774647887

141.9718309859155

41-50

1879.0

0.1879

46.0

0.024481106971793506

97.92442788717402

51-60

2054.0

0.2054

29.0

0.014118792599805257

56.47517039922103

61 and over

1785.0

0.1785

18.0

0.010084033613445379

40.33613445378151

No age info available

978.0

0.0978

27.0

0.027607361963190184

110.42944785276072

Total

10000.0

1.0

250.0

0.025

100.0

Fig 7.3

Rock and Roll Party (RRP)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

Promoted & Ordered

877.0

0.0877

51.0

0.05815279361459521

232.61117445838084

Promoted & Not Ordered

3967.0

0.3967

93.0

0.02344340811696496

93.77363246785984

Not Promoted

3911.0

0.3911

73.0

0.01866530299156226

74.66121196624904

Not Available

1245.0

0.1245

33.0

0.02650602409638554

106.02409638554215

Total

10000.0

1.0

250.0

0.025

100.0

Fig 7.4

Total Number of Orders Ever (all product lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

0

0.0

0.0

0.0

0.0

0.0

1-5

3312.0

0.3312

62.0

0.018719806763285024

74.8792270531401

6-10

3074.0

0.3074

68.0

0.022121014964216004

88.48405985686401

11-15

2205.0

0.2205

64.0

0.029024943310657598

116.09977324263039

15 +

1409.0

0.1409

56.0

0.0397444996451384

158.97799858055356

Total

10000.0

1.0

100.0

Fig 7.5

Total Number Promotions Ever (all product lines)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

1-5

0.0

0.0

0.0

0.0

0.0

6-10

768.0

0.0768

16.0

0.020833333333333332

83.33333333333333

11-20

2544.0

0.2544

57.0

0.02240566037735849

89.62264150943395

21-30

3563.0

0.3563

108.0

0.03031153522312658

121.24614089250632

31 +

3125.0

0.3125

69.0

0.02208

88.32

Total

10000.0

1.0

250.0

0.025

100.0

Fig 7.6

Total Promotions Ever:

Total Orders Ever:

1-5

6-10

11-20

21-30

31 plus

Total

0

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

0.00% (0/0)

1-5

0.00% (0/0)

1.63% (8/491)

1.76% (17/967)

2.34% (20/856)

1.60% (16/998)

1.87% (62/3,312)

6-10

0.00% (0/0)

2.89% (8/277)

1.85% (14/756)

2.51% (29/1,154)

1.80% (16/887)

2.21% (68/3,074)

11-15

0.00% (0/0)

0.00% (0/0)

3.03% (14/462)

3.03% (29/956)

2.67% (21/787)

2.90% (64/2,205)

15 plus

0.00% (0/0)

0.00% (0/0)

3.34% (12/359)

5.03% (30/597)

3.53% (16/453)

3.97% (56/1,409)

Total

0.00% (0/0)

2.08% (16/768)

2.24% (57/2,544)

3.03% (108/3,563)

2.21% (69/3,125)

2.5% (250/10,000)

Fig 7.8

Rock Logic: (RRP, TSRR, ERL, ELR)

Number

% of Sample

Number of Orders

Response Rate

Index to Total

Purchased 0

7856.0

0.7856

118.0

0.015020366598778005

60.08146639511202

Purchased 1

945.0

0.0945

47.0

0.04973544973544974

198.94179894179894

Purchased 2

633.0

0.0633

40.0

0.0631911532385466

252.76461295418636

Purchased 3

365.0

0.0365

27.0

0.07397260273972603

295.8904109589041

Purchased 4

201.0

0.0201

18.0

0.08955223880597014

358.2089552238806

Total

0.025

100.0

Age

Income

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

Classical/

Opera

Country

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

Cookbook

Age

Purchases

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

Income in

Age (X)

Thousands (Y)

XY

3481.0

8464.0

5428.0

1024.0

1849.0

1376.0

361.0

729.0

513.0

484.0

576.0

528.0

2025.0

1681.0

1845.0

3025.0

4225.0

3575.0

2209.0

3600.0

2820.0

1296.0

3844.0

2232.0

625.0

1681.0

1025.0

2601.0

7225.0

4335.0

391.0

540.0

17131.0

33874.0

23677.0

Customer Name

Customer Address

Total

Promotions

Total Orders

Ratio of Orders to

Promotions

T. Bluestone

555 Maple

84

10

10/84 = 11.90%

R. Stewart

56 South Main

55

7

7/55 = 12.73%

J. Jackson

111 Rocky Rd

.

12

2

2/12 = 16.67%

Customer

Name

Ratio of total paid

products ever to total

promotions ever

Two

Promotions

Ago

One

Promotion

Ago

Latest

Promotion

A. Flintstone

.2546

Non-Response

Non-Response

Order and Pay

P. Johnson

.3796

Order and Pay

Non-Response

Non-Response

X. Wesley

.1408

Non-Response

Order and Pay

Order and Pay

$0$10,000$20,000$30,000$40,000$50,000$60,000$70,000$80,000$90,000$100,000020406080IncomeAge

Scatter Plot of Age vs. Income

Sheet: Chart2

Sheet: Sheet1

Sheet: Sheet2

Sheet: Sheet3

Sheet: Sheet4

Sheet: Sheet5

Sheet: Sheet6

Sheet: Sheet7

Sheet: Sheet8

Sheet: Sheet9

Sheet: Sheet10

Sheet: Sheet11

Sheet: Sheet12

Sheet: Sheet13

Sheet: Sheet14

Sheet: Sheet15

Sheet: Sheet16

59.0

32.0

19.0

22.0

45.0

55.0

47.0

36.0

25.0

51.0

92000.0

43000.0

27000.0

24000.0

41000.0

65000.0

60000.0

62000.0

41000.0

85000.0

Age

Income