Organizational Structure of Harbor UCLA Medical Center
Harbor UCLA Medical Center is one of the leading trauma centers in Los Angeles County. The medical center offers healthcare services to Los Angeles residents since 1946. Furthermore, the medical center acts as a teaching hospital that offers accredited programs to residents and trainees from multiple other disciplines. Notably, Harbor UCLA is a pioneer of many innovations and research in the many fields of medicine. Furthermore, the medical center has been an avenue of various scientific breakthroughs, such as the first hospital in the world to achieve successful pregnancies using the ovum transfer technique. With this in mind, this paper conducts an analysis of the organization structure of Harbor UCLA medical center. Furthermore, the paper investigates different aspects of the chosen organization’s structure to form the basis of the creation of a strategic plan.
Organization’s Mission, Vision, and Key Values
The mission and vision statement describe an organization in regards to who they are and what they plan to be. In the same case, Harbor UCLA’s mission and vision statement outline how members of the medical center relate to each other in the delivery of quality care to their patients.
Vision
Harbor UCLA medical center strives to be the leading choice for patient care, education, and innovation in their community.
Mission
The primary mission of Harbor UCLA medical center is to put patients first and provide exceptional patient-centered care with the compassion and respect we would want for our loved ones, regardless of their ability to pay.
The vision and mission statement of Harbor UCLA medical center form the organization’s motto of ‘We Care’. Additionally, the medical center operates on the guiding principles and key values of teamwork, respect, patients’ first and continuous improvement.
Framework of a Strategic Planning Model
Harbor UCLA medical center is one of the largest medical providers in the county and surrounding jurisdictions. Because of the significant impact the medical center has on the county, the strategic planning model entails the expansion of the hospital’s facilities. Harbor UCLA seeks to grow and develop its campus and hospital area to serve the surrounding community population more efficiently. Furthermore, expansion increases the capacity of the medical center resulting in better patient experience and enhanced level of care. The strategic plan of Harbor UCLA synergizes the main facility and the well-developed biomedical center to create operational effectiveness (Will, 2012). In order to realize the goals of the strategic plan, Harbor UCLA has a construction project underway to expand the hospital and campus areas as outlined above.
Relationship between the Strategic Plan and your Harbor UCLA’s Mission, Vision, and Values
As mentioned in the mission and vision statements of Harbor UCLA, the medical center aims to provide efficient quality care delivery and meet the needs of all patients. Additionally, Harbor UCLA has the mission of providing patient-centered care through leadership in medical practice, education, and research. Furthermore, the medical center operates under the guiding principles of care. Notably, the organization’s strategic plan supports the mission, vision, and values of the medical center. The plan to expand and develop the hospitals facilities enhances the operational efficiency of the facility. Moreover, the strategic plan expands the capacity of the hospital resulting to enhanced levels of care. Lastly, the strategic plan creates a robust clinical teaching and research impact (CENTER, 2015).
Organizational Structure of Harbor UCLA Medical Center
There are various departments in Harbor UCLA medical center. Each department consists of departmental heads and nurses working in underneath. The organizational structure of Harbor UCLA is diverse and made up of various clinics such as Stein Eye institution. As mentioned previously, the medical center has a extended education institution that serves different residents and individuals. The extended educational institution has its leadership and departments that run the operations of the campus.
Current key leaders in Harbor UCLA and their roles
The current key leaders in Harbor UCLA medical centers consist of Kimberly McKenzie as the Chief Executive Officer. The role of McKenzie in the organization is to lead the medical center and as member of the Board of Directors, he advises the board. Furthermore, the chief executive officer acts as the overall manager that oversees the operations of the medical center. Secondly, is Anish Mahajan acts as the Chief Medical Officer who oversees clinical operations of the medical setting. Next is Patricia Soltero who acts as the Acting Chief Nursing Officer. Soltero performs the roles of managing nurses and outpatient facilities in the medical center (County, 2013).
Change Management Model
ADKAR change management model is used to implement the strategic plan at Harbor UCLA medical center. According to this change model, an organization creates awareness on the need to change through communication throughout an organization. After that, individuals exhibit the desire to change through participating and supporting a change process. Next, knowledge on how to change and what the change process looks like is achieved by disseminating knowledge of how to change. Harbor medical center achieved by the creating a community outreach program to reach out to stakeholders. Lastly, is the ability to implement change on a day-to-day basis.
Impact of Governance on Implementation of Strategic Goals
The governance at Harbor UCLA medical center is influential in the development and implementation of strategic goals. The leadership in the medical center developed the strategic goals principles through the creation of public outreach interactions with the leadership in the county of Los Angeles. Furthermore, the governance of Harbor UCLA integrated a healthcare delivery model to ensure that the strategic plan does not compromise with the environment quality, social equity, or economic opportunity for future generations. In addition to that, the governance at Harbor UCLA ensures that the strategic goals of the plan are aligned with climate positive outcomes that reduce net greenhouses gas emissions. The governance also developed a community outreach program to reach out to the local community, stakeholder, and community organizations. The primary aim of this purpose is to get the thoughts and idea for the future vision of the medical center.
The role of the Board of Directors on formation of strategic goals
The board of Directors similarly played an influential role in the formation of strategic goals. Additionally, the board includes effort to consider the current conditions and the future needs of the medical center. Most importantly, the board of directors elected a master plan project team to handle the implementation of the project. In the meantime, the Board of Directors oversees the progress of the project plan to ensure the strategic goals are met. Another role of the Board of Directors of in the implementation of strategic goals is to develop the strategic plan in to five structured phases to
Organization’s Major Service Delivery and Support Activities in its Value Chain
Location
Harbor UCLA is located at Los Angeles County. Most specifically, the medical center is located at 1000 West Carson Street.
Target Market
The residents of the South Bay area of Los Angeles and the surrounding jurisdictions form the target market of Harbor UCLA. The medical center is located within one mile of several jurisdictions including City of Carson, City of Los Angeles, and City of Torrance.
Programs and Services
Harbor UCLA provides a comprehensive outpatient medical services. Apart from medical services, Harbor UCLA provides a teaching program on site and in the campus within the facility. In order to support its educational program, Harbor UCLA is affiliated with the teaching hospital of UCLA School of Medicine.
Clinical operations
Marketing
Billing
Harbor UCLA supports various health coverage options. There are different billing methods depending on the services provided. In this case, coverage options for disabilities, childcare, cancer, and other diseases are available. Most importantly, the medical center accepts Medicare, private health insurance, discount payment plan, and preferred provider organizations among others.
Follow-up
Harbor UCLA has established a clinical social work services that provide emotional support for patients and families at the community level.
Organizational culture
The organization culture of Harbor UCLA medical center is based on patient-centered care.
Strategic resources
The medical center utilizes technology for research and to come up with innovative products.
How the Organization Uses its Value Chain to Implement its Strategic Plan
Value chain is a management tool that is useful in the strategic planning process. Harbor UCLA medical center has divided its operations in different activities that may add value. Notably the organization identified its strengths to determine how they can add value to the organization. One of the strengths of the medical center is the service it offers the surrounding community. The high reliance the surrounding jurisdictions have on the medical center resulted to the strategic plan of a growth and expansion program. The plan ensures a more efficient service delivery to the people of Los Angeles County.
References
CENTER, H. U. (2015). HARBOR UCLA MEDICAL CENTER. Retrieved October 18th, 2017, from HARBOR UCLA MEDICAL CENTER: http://www.harbor-ucla.org/about/
County, H. S. (2013). Annual Report Los Angeles Department of Health Services. Retrieved October 18th, 2017, from Health Services Los Angeles County: http://file.lacounty.gov/SDSInter/dhs/207654_AnnualReportDHS2012-2013.pdf
Will, P. &. (2012, June 30th). The Future of Harbor UCLA Medical Center. Retrieved October 18th, 2017, from Harbor UCLA Medical Center: http://ridley-thomas.lacounty.gov/PDFs/20120630_HARBOR%20UCLA%20MASTER%20PLAN.pdf
nbeuittouo
WEEK2StrategicPlanPartIOrganizationalStructure.docx
0
