BUS3041 WK2 Project

Management Communication Ethics

Leaders must rely on others to achieve their goals. Strategic communication requires everyone who

contributes to the communication effort to support the strategic objectives of the company. All

members of the communication team must be committed to helping the company to achieve these

objectives. Unethical, unmotivated, or uncaring employees can derail managerial communication efforts.

Employees generally learn the organizational code of ethics in several ways. New recruits undergo a

period of orientation and learn about the code of ethics in the employee handbook. In addition, some

organizations also provide ongoing training programs on ethical behavior and communication within

the organization. Employees may learn a company's code of ethics from other conscientious

employees, managers, and leaders who are aware of the code of ethics and who model their behavior after it. Establishing a code of ethics re�ects the commitment of the organization to fair practices and

processes. Developing and maintaining a clear code of ethics and procedures for ensuring it is being

followed is an important responsibility effective leaders must take seriously and incorporate in their

communication strategies.

The leadership of the organization and the board of directors specify the code of ethics that stipulates

that all employees should uphold the code and perform in ethically acceptable ways.

The code of ethics re�ects the corporate culture in terms of:

Honesty

Integrity

Commitment

Diversity

Responsibility

Global citizenship

Accountability

Dignity

Business ethics can vary greatly from one business to the next as far as interpretation and

implementation. What may seem ethical to one organization is not to the next–and the same goes for

employees. That is why it is important to clearly communicate the ethical stance of the organization to

all employees. Employees should not only be expected to act in an ethical manner, they should also fully understand the ethical stance of the organization.

There are other ways in which organizations uphold their code of ethics, such as by using:

An auditing department to oversee compliance with the code

A compliance of�cer or department

A quality control department

A manager who takes responsibility for the actions of employees in their department

Using any one or a combination of these methods, a company and its leaders show that its code of

ethics is not merely a public relations tool, but a requirement and an obligation.

Depending on the type of product and service that they produce, organizations identify speci�c areas

within their operations that are susceptible to unethical practices. These include:

Company con�dential information

Con�icts of interest

Gifts and entertainment provided by clients and suppliers

Privacy of employees, customers, and suppliers

Workplace safety

Discrimination of employees, customers, or suppliers

Environmental protection

Exports

Insider information

Product or service quality

Public relations

Additional Materials

View a Pdf Transcript of Managerial Ethics Tests (media/week2/SUO_BUS3041_W2_L3.pdf?

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