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Week 2 - Discussion

Leading Change

Both of this week’s readings center on the adoption of new strategies by human services organizations to address the needs of the populations served.

For this initial post:

· Discuss specific leadership strategies associated with positive implementation of changes described in both of this week’s readings.

· Offer advice to a human services leader charged with implementing a major change in the way services are delivered.

· Include recommendations at both the individual leader and collective organizational levels.

Resources

Readings

Guerrero, E. G., Aarons, G. A., & Palinkas, L. A. (2014). Organizational capacity for service integration in community-based addiction health services. American Journal of Public Health, 104(4), e40-7. Retrieved from ProQuest database.

McCarthy, D., Kerrisk, M., & Gijbels, H. (2012). Turning recovery principles into practice through leadership. The International Journal of Leadership in Public Services, 8(1), 21-32. http://dx.doi.org/10.1108/17479881211230646

Implementing Change

Change is inherent in the human services environment as newer models of service delivery and the healthcare system overall continue to evolve. Individual and organizational conflict may occur because change cannot always be avoided. However, if conflict is ignored, it can result in lost time, poor production, and decreased efficiency. When the leader manages conflict well, new ideas as well as informed decision making, and better performance can surface. Implementing change effectively requires skill, knowledge, and experience.