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Case Study on Management and Organizational Behavior

Fesseha B. Mulugeta

PUB-7008 V1: Public Administration

Dr. Brian Bridgeforth

October 3, 2021

Case Study on Management and Organizational Behavior

The Cincinnati Enquirer has published the article, "The Cincinnati area's biggest stories in 2018", with several incidents on the page. There are around ten events in the article focusing on different events in the area. These incidents are various, ranging from the acts of violence to the fights at Cincinnati City Hall. The latter is the case of the highlight that gave rise to the inauguration of the city charter. The problem of the city hall started with the introduction of three new members in the re-election of the mayor. However, there were many fights as the members were fighting with each other, and there was the city manager's resignation. The reasons behind the resignation were linked to all the other cases presented in the article, including retaliation against the black community, overtime abuse by police, and police brutality (Cameron et al., 2018).

There seem to be internal wars in the city council. "Internal" wars refer to conflicts in the same country pitting one part of the population against another (they are sometimes qualified as civil wars ). Everyone sees in his enemy, and even in the one who would like to remain neutral, a traitor with whom it is no longer possible to cohabit and with whom no territorial compromise is possible (as would be possible with a foreign enemy). This is why the only envisaged outcome is very often the destruction of the other and his real or potential allies (including women and children), with the use of terror, making these wars murderous and ruthless.

Problems

It is not wrong to say that all the problems' focus was their injustice and abuse of power by the Police Department of Cincinnati. As described above, the main or direct problem was the fights in the City Hall with the city manager's resignation, which was indirectly related to the problems within the Police Department. These problems were probably due to the power of the police force and no control or checkup. The other incidents, like the acts of violence and the child's death due to the delay of help by 911, were related to the budget cuts as the police department did not have the proper equipment, and the acts of violence were not monitored regularly. However, police officers have been taking overtime. Overall, the police department was the cause of the problem while they were supposed to protect the people. Comment by B. W. Bridgeforth: The police department is to blame. Who is responsible? Who allowed the police department to go unmanaged/unchecked?

Possible solutions.

The possible three solutions to the problems could have been:

· Effective communication between all the departments with regular checkups on the resource allocations. Comment by B. W. Bridgeforth: What about it? Is this before or after?

· The cooperation between the mayor and city manager could have been a better solution than resigning the manager to cause trouble in the office. Comment by B. W. Bridgeforth: This reads as things might not have happened if . . . How is such a constructive solution to the present situation?

· There is need to establish moral leadership in the police department. There must be a rReplacement of the deputy or head of the police department. Institute with proper follow-ups. There is need to establish moral leadership in the police department. Comment by B. W. Bridgeforth: Be more assertive and definitive with your recommendations. There is need to establish moral leadership in the police department. Replace the deputy or head of the police department. Institute proper follow-ups. This one is good. This one is on point.

Impact

The major focus of the problems seems to be from the police department. But behind is the resource and public management with the lack of communication. Communication in public organizations is a necessity, a requirement, a means, and a difficulty. Necessary, because it is a main component in the democratic system, it supports the principles of transparency and control and the legitimization of actions. Communication is a requirement for disseminating information to consumers. Communication is a means of carrying out public policies, modifying behavior, raising awareness, and encouraging. But it also represents a difficulty because the communication with the objectives mentioned above generates costs related to advertising and visibility, aiming to achieve the targets (Boyd, & Nowell, 2020). Comment by B. W. Bridgeforth: Is this all from one source? If no, as indicated by where you placed the citation, then you must cite sources for this information. It may be accurate. It is more credible when you provide sources. If yes, place the citation at the beginning of the first sentence. The difference is that when placing the citation at the end of sentence the citation is associated with that sentence only. When placed at the beginning of a sentence, the citation can apply to the following two/three sentences depending on how the sentences are written. According to Boyd and Nowell (2020), communication in public organizations is a necessity, a requirement, a means, and a difficulty. Necessary, because it is a main component in the democratic system, it supports the principles of transparency and control and the legitimization of actions. Communication is a requirement for disseminating information to consumers. Communication is a means of carrying out public policies, modifying behavior, raising awareness, and encouraging. But it also represents a difficulty because the communication with the objectives mentioned above generates costs related to advertising and visibility, aiming to achieve the targets.

For the public authorities, the city manager is an administrative center that must ensure cohesion by the imposition of guidelines and rules of the game, by-laws, and regulations (Perry, Hondeghem, & Wise, 2010). To maintain and increase the density of its population, it actively participates in economic development that creates jobs. And this will be favored by a strong image of the city (Perry, and & Robert, 2015).

While some communication theorists (e.g., source, source, source) discuss the phenomenon of the globalization of information and electronic highways, that advertising uses, from one end of the world to the other, the same concepts, that electoral issues are organized around marketing strategies adopted all over the world, the citizen is, first and foremost, a solitary being who lives in a family unit, who lives in an apartment, a house, in the street, in a neighborhood, in a city and it is from there that the concrete meaning of its existence is organized (McGuire, 2006) (Gil-Garcia et al., 2018). Comment by B. W. Bridgeforth: I am unclear as to what you are attempting to accomplish here. If you relied on and are paraphrasing two sources in one citation then, (Gil-Garcia et al., 2018; McGuire, 2006)

The animation of local communities revolves around the individual's primary needs: his safety, tranquility, and quality of life. The municipality is also for him a service center: cultural or sporting activities, household waste removal, street lighting, road maintenance, children's education. It offers him recreational, sporting, or cultural activities. And above all, it offers him a living environment. Moreover, the establishment of moral leadership is required. Moral leadership provides the grounds for the best practices to reduce the abuse of power (Caldwell, 2012) (Rainey, 2009). Comment by B. W. Bridgeforth: Do not use gender identifying pronouns in formal writing (See APA Pub Manual). Comment by B. W. Bridgeforth: I am unclear how you got to this conclusion from the animation of local communities. There is no logical connection here.

The perfect solution would be creating a committee that would be a liaison between the city hall, city manager, and the police department so that everybody does their job right, doesn't abuse power, and allows the city to be run smoothly. Communication and efficient public management are the keys to the problems.

Conclusion

The effect of clear and transparent communication is that many factors can help the people in the government. All the case studies have important news pointing to the incidents that could have been avoided with the help of proactive thinking and strategic planning. The lack of proper strategic planning and communication between the mayor and the government were the main causes of most of these events. The case shows that effective communication between both parties and effective public management could have been the solution to the problems. The city manager would have worked with the mayor's office and proposed a better solution than his resignation, which made trouble for the rest of the members. The city manager could have taken on the initiative to fight against police brutality and overtime abuse. The administrative policies could have been better, and police management should have been changed in the light. The moral leadership of police department, effective communication and efficient public management are the better policies. Comment by B. W. Bridgeforth: How do you know? Comment by B. W. Bridgeforth: Could have but why didn’t? Comment by B. W. Bridgeforth: Run-on sentence (two independent ideas in a single sentence).

References

Boyd, N. M., & Nowell, B. (2020). Sense of community, sense of community responsibility, organizational commitment and identification, and public service motivation: a simultaneous test of affective states on employee well-being and engagement in a public service work context. Public Management Review, 22(7), 1024-1050.

Caldwell, C. (2012). Moral leadership: A transformative model for tomorrow's leaders. Business Expert Press.

Cameron, K., Scott, W., Hannah, S., Randy, T., Max. L., (2018). The Cincinnati area's biggest stories in 2018. Cincinnati Enquirer. Cincinnati, Ohio.

Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2018). Digital government and public management research: finding the crossroads.

McGuire, M. (2006). Collaborative public management: Assessing what we know and how we know it. Public administration review, 66, 33-43.

Perry, L., and & Robert K.C. (2015). Handbook of Public Administration, John Wiley & Sons, Incorporated. ProQuest Ebook Central.

Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public administration review, 70(5), 681-690.

Rainey, H. G. (2009). Understanding and managing public organizations. John Wiley & Sons.