Negotiation & Conflict Resolution
Negotiation & Conflict Resolution
After reading the section, think about the five major strategies for conflict management commonly identifies in the dual concerns model:
1.Contending (also called competing or dominating).
2.Yielding (also called accommodating or obliging).
3.Inaction (also called avoiding).
4.Problem solving (also called collaborating or integrating).
5.Compromising is the strategy located in the middle