Create a PowerPoint presentation of 10 to 15 slides

What is the organizational history?

The company picked for this paper is a giant in supply chain management, Amazon.com, Inc. is an US multinational technology company which focuses on retail, e-commerce, cloud computing, digital streaming, and artificial intelligence but I picked up amazon retain business. Company was founded by Jeff Bezos on July 5, 1994. The organization currently positioned at number one in online retail business.

Throughout this conversation, one part of Amazon’s Supply Chain will be discussed.

Identify the problem. How long has this problem existed?

The primary issue here is not able to meet the customer delivery date and this is occurred because of asynchronous communication between the systems, process engineering gaps and delivery systems inaccuracies.

The problem has been existed for more than couple years. Supply chain management being a vast industry providing a comprehensive solution based upon anecdotal data will not be accurate. The solution that is being offered is phase wise approach and it is determined based upon the organization priorities. Currently organizations are working on to resolve process engineering gaps.

Has this problem been previously encountered?

This is a persistent and ongoing problem of Amazon’s supply chain management. Various measures have been taken to overcome this problem. However, this problem may occur in different forms because of the volume growth of amazon. (Nguyen, 2017).

What are the potential factors that are influenced by this problem or factors that the problems influence?

Ensuring miscommunication between the systems, misplacement of items, updating the process paths for any deviation from the predefined plans these are impacting the system.

Updating the systems to communicate whenever the actions happen, enabling the alerts system in process engineering. (Gavin, 2018).

What stakeholders can you interview to ascertain root causes of the problem?

The data is obtained after interviewing the below stakeholders:

· Customers

· Site leaders

· Operation managers

· Delivery managers

Is the business problem stated in such a way that analytical tools and techniques can be applied to address it?

Yes, to solve this problem, the organization needs to analyze the business problem by using different techniques like improved business process, value system, policies, capabilities and use of different analytical tools.

Can the necessary data for your identified business problem be obtained?

The relevant data is collected by interviewing the relevant stakeholders based on their data points and performance of the business goals.

What are specific benefits to the organization if the business problem is solved using analytics?

A business problem can be solved in multiple ways and means. Focusing on current issue and trying to solve based upon historical data will only lead to short term gain. At times, the problem may come back or recur over a period of time. Instead of that the companies will take the advantage of analytics to solve the problem with a comprehensive approach in order to ensure the problem is solved once for and all. (Gavin, 2018). Analytics not only let the organization to determine the solution based upon historical data but will also let predict a solution that the organization can act upon in future use cases. Another advantage of analytics is it lets the organization to provide more contextual mechanisms to close the gaps that creates the uncertainties. (Devaraj, 2007).

State the business problem.

Supply chains in delivery division is a complicated framework since it has various factors and are firmly related, for example, Last-mile delivery of orders were misplaced majorly, during holiday season for Amazon. In fact, in the months of November and December of every year, Amazon had a logistics breakdown that resulted in many customers failing to receive their orders due to overload of orders. This prompted Amazon to prepare for revisiting and redefining the process of last mile of deliveries. (Sumit, 2020).

List at least three references.

Sumit, Maheshwari, Prerna, Gautam, & Chandra, K., Jaggi. (2020). Role of Big Data Analytics in Supply Chain Management: Current Trends and Future Perspectives, vol. 9, pp. 1875-1900. doi:10.1080/00207543.2020.1793011.

Truong, Nguyen., Petros, Ieromonachou., Yong, Lin., & Li, Zhou. (2017). Big data Analytics in Supply Chain Management: A State-of-the-Art Literature Review, pp.3-46. doi: 10.1016/j.cor.2017.07.004.

Devaraj, S., Krajewski, L. & Wei, J. C. (2007). Impact of e-Business technologies on operational performance: The Role of Production Information Integration in the Supply Chain. Journal of Operations Management, vol. 25 (6), 1119-1216

Gavin, Van., Marble. (Feb 19, 2018). Amazon Set to Take on its Own Last-Mile Deliveries as Supply Chain Costs Rise.