Question

Read and reflect on Chapter 1 and the two articles,  9 Charts Show the Highs and Lows of Supply Chains in Q1 (Links to an external site.) , and  Creating Real Value for Your Customers  (Links to an external site.) .

· What is supply chain management?

· What observations do you have on supply chain management and its relationship to different businesses?

· Refer to the article  9 Charts Show the Highs and Lows of Supply Chains in Q1

· How does your organization or one you are familiar with define and create value?

· Why is it important to focus on value creation versus simply solutions and service?

· For these two questions, refer to the article Creating Real Value for Your Customers.