Discussion

Week 1 discussion:

Week 1 Discussion

 

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Before starting this activity, review the Week 1 LEARN (e-Activity) videos (there are several) and read Chapter 1 in the course text book. Doing this will give you the Why to include in your response to the following:

1)    From the LEARN, determine which of the two primary drivers of the competitive landscape is more influential.

a.    Explain your rationale.

2)    From the PRACTICE activity, identify an organization that could benefit from the application of the I/O Model of Above-Average Returns (Figure 1.2 page 15 in the textbook).

a.    Follow the five steps to justify your answer.

b.    Do not use Apple or Walmart in this exercise, nor should the organization you select be the same as another post.

Be sure to respond to at least one (1) other student and/or myself student (more responses may be required to get your percentage to 100%).

 

 

Look for all possible ways to earn 100%. I will monitor the discussions and use my gaming powers to Award Badges and/or Revoke points as applicable. Even though this activity is auto-graded, it may take up to 3 hours to update your Blackboard grade book.

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Week 2 Discussion

Before starting this activity, review the Week 2 LEARN (e-Activity) and read Chapter 2 in the course text book. Doing this will give you the Why to include in your response to the following:

1)    Perform an analysis of the social/demographic, technological, economic, environmental/geographic, and political/legal/governmental segments to understand the general environment facing Union Pacific.

2)    Describe how Union Pacific will be affected by each of these external factors.

Be sure to respond to at least one (1) other student and/or myself student (more responses may be required to get your percentage to 100%).

 

Look for all possible ways to earn 100%. I will monitor the discussions and use my gaming powers to Award Badges and/or Revoke points as applicable. Even though this activity is auto-graded, it may take up to 3 hours to update your Blackboard grade book.

SUBMIT ASSIGNMENT 1

Attached Files:

·  Assignment 1 Template.doc (45 KB)

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Attached is the Required Template.

Choose one (1) public corporation in an industry with which you are familiar. Research the company on its own Website, the public filings on the Securities and Exchange Commission EDGAR database (http://www.sec.gov/edgar.shtml), in the University's online databases, and any other sources you can find. The annual report will often provide insights that can help address some of these questions.

Write a four (4) page paper in which you:

1. Assess how globalization and technology changes have impacted the corporation you researched.

2. Apply the industrial organization model and the resource-based model to determine how your corporation could earn above-average returns.

3. Assess how the vision statement and mission statement of the corporation influence its overall success.

4. Evaluate how each category of stakeholder impacts the overall success of this corporation.

5. Use at least three (3) quality references. Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

· This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.

· Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

· Determine ways in which the vision, mission, and stakeholders of a firm impact that firm’s overall success.

· Use technology and information resources to research issues in business administration.

· Write clearly and concisely about business administration using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

 

Week 1 Discussion 

COLLAPSE

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Part 1: Post a Response

When individuals are faced with opportunities to publically speak, they often experience stage fright - anxiety over public speaking. Nervousness is normal; in fact, famous speakers are often nervous.

· Choose one of the strategies listed below that you believe will best assist you in overcoming stage fright.

· Then, provide a rationale for why you believe it will help you.

. Option A: Choose a familiar topic

. Option B: Develop a strong introduction and conclusion

. Option C: Practice

View this short video for guidance.

Click here to watch the video

Part 2: Respond to a Peer

Read a post by one of your peers and respond, making sure to extend the conversation by asking questions, offering rich ideas, or sharing personal connections.

* Challenge (Optional)

Submit a video for at least one (1) of your replies. For help, refer to the following guide  Recording a Video

 

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Sandra Brinson 

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From the Activity, analyze the role that customer service plays and determine the service management skills at Zappos. Evaluate the different way(s) that Zappos creates a superior customer service.

Zappos goes above and beyond to satisfy their customers, even if it means leading them to another company. They also allow you 1 year, to return your item.

From the Activity, analyze the role that customer service plays and determine the service management skills at Zappos. Evaluate the different way(s) that Zappos creates a superior customer service.

Zappos create a superior customer service by providing extensive training from the beginning of the business process, to the end result. This allows their employees to fully understand their business and how it operates. The company also provides free health care and benefits,  along with free food and a friendly atmosphere. This is the kind of job, that makes you want to come to work and provide the best customer service you can.