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Week112.pptx

Convergence

Internal Convergence

Persons from various parts of the zone or from other areas converge on particular points or centers within the zone

Disaster Zone

The foot movement by the survivors searching for missing, information and assistance, points of egress

Remote Zone

Primarily information and material

Personal Convergence

The actual physical movement of persons one foot, by auto or other vehicle

Initial personal convergence focuses primarily on disaster area and specific points within that area

Remains focal point until recovery is well underway

There are areas of focus created outside the disaster area as the response evolves

Evacuation of injured, dead, homeless

Establishing centers of information and communication

Establishing relief centers

Personal Convergence

Immediate Challenges:

While agencies and organizations are trying to gain control, there is a mass influx of convergers

Types of Convergers

1. The returnees

2. The anxious

3. The helpers

4. The curious

5. The exploiters

The Returnees

“Evacuation and convergence are essentially reciprocal processes in disaster”

Disaster survivors who have left or who have been evacuated from the disaster area

Also includes…

Residents who were temporarily absent when the disaster struck

Non-resident property owners assessing damage to their property

“Substitute” returnees who are relatives and/or friends of disaster victims to assess damage/loss (retrieve, guard, salvage property)

The Returnees

Most evacuees will be returnees at some point

Timing dependent on…

Accessibility of the area

Primary/Secondary threats to the area

Means of transportation available for return

Degree of injury or incapacitation of the area

Returnees can begin to come back within hours of the event

The Returnees

Motivations to return:

1. Immediate goals of location and helping other persons and assessing damage to and protective private property

2. Longer range goals of returning to familiar surroundings, and re-establishing pre-existent social relationships

Evidence suggests

Those who have experienced high personal losses may not return in person for days or weeks (may send substitutes)

Those with minimal loss may stay in the area or return within a short time

The Returnees

Searching for familiar surrounding, familiar cultural patterns in order to find greater security

Hiroshima & Nagasaki

Cities in Japan were the first and second to experience a nuclear detonation

August 6 & 9, 1945

Approx. 129,000 people died

While the cities were initially evacuated, returnees converged within 24 hours

Settled and took permanent residence in the rubble of their homes

The Returnees

Lack of research into this group

Evidence prior to 1957

Lower-class evacuees may return faster and in greater numbers

They may also refuse to evacuate all together

The Anxious

Convergers who may be separated family members, extended family members, friends

This type of convergence begins with reporting of the event, starts a “chain reaction” of information seeking behavior

Strains and overloads the existing communication and transportation facilities

Persons in contiguous or proximate zones may try to call or drive into the area to find loved ones

Persons in disaster areas use phones to get further information, attempt to communicate directly with loved ones

The Anxious

Anxiety is a determinant of convergence behavior

Anxious convergers can be within the disaster area, searching for missing family, friends, neighbors

Has negative affects on the congestions and “confusion” in disaster area

Long-term affects as people converge from further away as time goes on

Not widely studied, however is a large part of external convergence

The Helpers

Includes formal relief, there is generally some record of how many people and what type of assistance was rendered

Informal, volunteer assistance is not always recorded, may be unnoticed or under evaluated

Result: formal agencies may overestimate their own impact if they do not account for informal assistance

Volunteer hours can be reported towards reimbursements by FEMA’s Public Assistance Programs

The Helpers

“The need is to be not just cared for but cared about.”

Public shelters are used by only about 25% of the population, generally less

People tend to prefer to shelter with family and friends

These individuals tend to be unrecognized helpers

The Helpers

Internal person-oriented convergence – survivors of the affected area

Try to locate and assist members of own family

Turn attention to relatives, neighbors, friends

Then will address community concerns

This movement, survivors trying to help others may be characterized a “confusion”

The Helpers

Speed of external convergence

May be influenced by personal connections

Distance traveled

Earlier volunteers will be from the contiguous zone

May be trying to find people they know

May have been alerted to the need for help from evacuees

Constitutes first wave of helpers

The Helpers

Proximate Zone

Still within an hour or two travel time

More concern for people in the area – drive into the area to help

Less concern for people in the area – assist in hospitals, relief centers, communication centers (located in proximate zone)

Remote Zone

Learn about event through the media

Initially offers of assistance through channels

Primarily informal communication convergence

Send money and material goods into the area (24 hours to several weeks after the event)

Volunteers

What issues were introduced in the article with regards to…

Protective Health Measures

Risk Behaviors

Community Interactions

How might these issues impact the response effort?

The Curious

Curiosity is a normal human tendency, instigates a need to investigate

Represented by persons or groups somewhat detached from immediate personal danger, rarely people who were victimized by the event

May override concerns for own safety and welfare of other people

Have minimal personal concerns or identification with disaster victims

Later, survivors and formerly anxious may become part of the curious

The Curious

White County, Arkansas – Tornado

1/3 of impacted population stood around and watched during the first 6 hours after the event

They were later joined by curious from contiguous and proximate zones

All convergers are not “sightseers”, “curiosity seekers”, “spectators”

It is difficult to understand who are the curious - each of the categories may exhibit curiosity at some point

Generally, does not expand past the proximate zone – remote zone tends to fulfill their curiosity through media reports

The Curious

Not necessarily due to “ghoulish glee” – need to understand what happened because they are outside the general frame of reference, experience, may affect future safety

If this is true… how can we channel the activities of the curious instead of constraining them?

Disaster Tourism

Traveling to the site of a disaster due to curiosity

Popular sites of disaster tourism:

9/11 memorial

Disaster Tourism

Mount St. Helens National Volcanic Monument

New Orleans

Oklahoma City National Memorial

Disaster Tourism

Boston Marathon Bombing Memorial

Hiroshima Memorial

Chernobyl/Pripyat

Pompeii

Gray Line Hurricane Katrina Tour

Questions…

Is disaster tourism bad? What are the positive aspects that can happen with disaster tourism? What are the negative aspects? Does it serve a function in the affected community?

Can the anxious and helpers engage in disaster tourism? How?

The Exploiters

Those seeking to gain from public misfortune

Extent of this type of convergence is hugely over-exaggerated

Fits within “Disaster myths”

The logic behind this idea:

“Disasters destroy and scatter private property leaving it exposed and easier to steal; hence, the rate of theft with increase.”

“Disasters produce a scarcity of consumer goods; hence, they increase the motivation to steal or gain profit from hoarded supplies.”

The Exploiters

Disasters increase opportunities for exploitation but reduce the motivation for the behavior

Class lines tend to be blurred if the disaster has hit across those boundaries

Fritz & Mathewson state that one needs a “de-personalized” perspective in viewing actual or potential victims

Minimal identification with disaster struck community

Can be for political gain, status/prestige, financial reward

The Exploiters

1. Looters

2. Souvenir Hunters

3. Relief Stealers

4. Profiteers

Looters

Rare occurrence

More likely to occur when there is civil unrest

Largely expected by survivors

Can impact whether individuals evacuate the disaster

Souvenir Hunters

“Attempt to find some physical object which will encapsulate or symbolize the experience of viewing the disaster and which will offer ’proof’ that the person ’was there’

General evidence supports fact that this is more common than looting

Tends to be small items

Is this exploitation?

Souvenir Hunters

Examples:

Stories that pieces of the World Trade Center were taken by first responders

Relief Stealers

Individuals who claim disaster victim status in an effort to receive relief supplies

Ranges from occasionally trying to get free meals to touring relief centers and taking goods for re-sale purposes

Encouraged by information of “mountains” of clothing and supplies

Profiteers

Those who exploit disaster victims’ losses and psychological anxieties for financial gain

Difficult to define, can be a very broad category

Is it profiteering or is it a normal economic adjustment to a scarcity market?

Would include salesmen, merchants, craftsmen, professional men who play upon the fears and anxieties of the victims to achieve sales of their products/services

May increase price of goods to take advantage or shortages

Profiteers

During peacetime disasters this behavior is not common

Especially in immediate post disaster time frame

Generally, there is a free distribution of items/supplies needed

Informational Convergence

Convergence on communication centers, in the form of inquiries, offers of assistance

“Jamming”, “Swamping”, “Overloading” of existing communication facilities

If communication systems are down then the problem becomes more acute

Competition emerges between public and relief agencies for access to the channels which are still functioning

Can be detrimental to organizations and agencies, informal inquiries may overwhelm the channels

Informational Convergence

Is the answer to deny the general public access to these channels?

Informational Convergence

Is the answer to deny the general public access to these channels?

Evidence shows that this forces public to improvise informal, unofficial channels of communication

Resulting in officials having little understanding of the significant needs of the population

Informational Convergence

Challenges in measuring impact (1957):

1. Difficult to establish a “normal” capacity for systems which have been partially destroyed or which have lost some of their operating personnel

2. Personnel located at telephone switchboards, radio stations, etc. normally keep some form of tally or record of incoming messages – under stress of disaster those records might be neglected

Informational Convergence

Challenges in measuring impact (1957):

3. While there might be a record of total number of messages or calls, there is no way of knowing the number of attempted communications that were rejected due to disruptions in channels

4. When tallies are kept of incoming and outgoing messages, they might not describe if those messages were disaster related or not

5. Large volume exists outside official or formally established channels (word of mouth communications)

Informational Convergence

Can we control it?

Not limited to the persons located in the zones near the disaster zone

External informational convergence originates simultaneously in many parts of the nation and world

In comparison – Initial external personal convergence originates from contiguous and proximate zones

When the event is reported, persons in remote zones attempt communication with persons or agencies in disaster area – compounding the problem with limited channels

Questions…

How does informational convergence differ today from how it did in 1957? Specifically, is it possible to overload channels?

Do you think it is easier to cause confusion in informational convergence today than it used to be? Why or why not?