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WHAT ARE Social Problems?

Lecture 1

Prof Rennie Lee

SYG2010

Social Problems

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Lectures

Course is 7 weeks (Fall term A)

Lectures will be asynchronous

Available Monday (12am) of each week

Office hours on Tuesdays 5-6pm on Zoom or by appointment

Zoom link in Canvas Syllabus

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Structure of the Class

Assessment:

1.) Weekly Quizzes (70%)

Eight total

Based on reading and lectures

Available Monday (12am) of each week and due by Sunday 11:55pm of the assigned week

2.) Introductory discussion post (5%)

Due Week 2

3.) Take-home final exam essay (25%)

Distributed Week 5

Due Week 7

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COURSE TOPICS

What is a social problem? Definitions and concepts

Investigating claims

Social/cultural capital

Racial/ethnic discrimination

Claimsmakers

Insider and Outsider claimsmakers

Media

Policymaking

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Defining Social Problems

What is a social problem?

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Defining Social Problems

Objectivist definitions of social problems

Conditions considered objectively harmful include crime, racism, and sexism.

Objectivist definitions attempt to measure the characteristics of harmful conditions.

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Defining Social Problems

Problems with objectivist definitions

Harmful conditions are not always identified as social problems.

Sexism was not considered a social problem until recently.

Ex: Me Too movement

Conditions that some identify as harmful may not be considered harmful by others.

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Defining Social Problems

Problems with objectivist definitions

Social problems are very diverse, so definitions that try to include them all are often vague.

It can be difficult to specify what constitutes harm.

Not everyone will agree if or why a condition is harmful.

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Defining Social Problems

Constructionism (subjectivist approach)

Conditions are not viewed as problems because of objective standards.

They are problems because people think they are.

What matters is people’s responses to, and perceptions of, harmful conditions.

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Defining Social Problems

What makes a social problem?

Subjective reactions, not an objective quality.

Social problems vary by country because experiences shape what we see as bad.

Social problems are not a type of condition, but rather a process of responding to conditions.

That process involves social construction.

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Defining Social Problems

The social problems process

The only thing social problems have in common is that some people have defined them as social problems.

How and why do particular conditions come to be constructed as social problems?

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Defining Social Problems

Claim: a statement asserting that a condition is troubling or harmful

Claimsmaking: asserting that a condition should be perceived as a social problem

Claimsmakers: individuals or groups seeking to convince others that a condition is troubling and that something should be done

Ex: Activists, experts, and officials

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Natural History of a Social Problem

Stage 1: Claimsmaking

People make claims that there is a problem.

Stage 2: Media coverage

Media report on claimsmakers.

Stage 3: Public reactions

Public opinion focuses on the social problem.

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Natural History of a Social Problem

Stage 4: Policymaking

Lawmakers and others address the problem.

Stage 5: Social problems work

Agencies implement the new policies.

Stage 6: Policy outcomes

The various responses to new arrangements.

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Malcolm Gladwell ON Drunk Driving

What is he arguing?

Is drunk driving the problem or is dangerous driving?

Why don’t we target SUVs or impose heavier fines for drivers who are using their cell phones while driving?

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Claims

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Rhetoric of Claims

Claimsmakers attempt to persuade others that something is a social problem.

What are some examples of this?

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Rhetoric of Claims

Rhetoric is the study of persuasion.

Constructing social problems is rhetorical.

Three fundamental components of persuasive arguments:

Grounds

Warrants

Conclusions

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Rhetoric of Claims

Grounds: identifying the troubling condition

Grounds often follow a rhetorical recipe with three ingredients.

Grounds often start with a typifying example of the problem.

These stories do not always reflect “typical” cases.

The problem is named and given an orientation.

Type of medical condition, abuse, etc.

Statistics imply how bad the condition is.

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Rhetoric of Claims

More rhetorical devices used to establish grounds:

Painting the groups involved as either victims or villains

Claiming that many different kinds of people are hurt by the troubling condition

Challenging preexisting ways of constructing the social problem

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Rhetoric of Claims

Warrants: explaining why people should care

A claim’s warrants justify doing something.

Claims utilize values.

Since different people have different values, claimsmakers use multiple warrants to cover the reasons why people might care.

Ex: Immigration policies

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Rhetoric of Claims

Conclusions: what should be done

The proposed solutions must be in line with the grounds and warrants.

Conclusions can include both short-term and long-term goals and policy changes.

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Claims and Audiences

Valence issues:

Conditions that nearly everyone will agree are significant social problems

Position issues:

Divisive, controversial topics

It is more difficult to find agreement, so claimsmakers target sympathetic audiences.

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Claims and Audiences

Audiences for claims can be segmented.

Segmented audiences may have different interests and ideologies.

Certain demographic groups worry more about certain social problems than others.

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Claims and Audiences

Social problems marketplace

Audiences hear claims about many problems.

Claimsmakers struggle to get and keep the attention of the audience.

Even if an issue is well-established, claimsmakers need to keep refining claims.

They risk losing the attention of policymakers, the media, and the general public.

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Claims and Audiences

How do claimsmakers refine claims?

Domain expansion: claimsmakers broaden the definition of the problem, adding in more victims to help and villains to confront.

Piggyback: claimsmakers can rely on established problems and allow newer claims to build upon older ones.

Civil Rights Movement

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Claims and Audiences

Most claims inspire counterclaims.

Counterclaims often involve disputes over grounds or warrants.

“Stat wars” focus on which statistics are true.

Debates over ideologies are usually linked to warrants.

Both sides modify claims as a response to counterclaims.

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