behavioral

175 words..

As a health care manager, you will be responsible for creating an environment where employees feel valued. Understanding organizational behavior is vital to accomplishing this.

*Why is organizational behavior important in health care today? Provide an example.

*What has been your experience with organizational behavior?

Discussion#1 (A.M.) 100words

Organizational behavior is important in healthcare today because it is a behavioral science that helps to assess the group dynamics to improve the outcomes. Organizational behavior helps managers develop a skill set that helps to understand and lead their group. It also helps to acknowledge challenges and find ways to minimize those and/or find ways to navigate around those issues to increase the productivity of the team. I have had both positive and negative experiences with organization behavior in healthcare. In former positions, I have had managers who did not communicate well with employees which strayed us further away from accomplishing goals. Which set the team back, taking us longer to recover. I have also had an experience within a team that worked well together, who could voice opinions and have conversations that resulted in productivity. The manager for this role that I was in did very well in assessing his team and navigating through challenges. This made the team feel heard and want to work harder to help achieve our goals. Organization behavior plays a very important part in the healthcare role.

Discussion#2 (K.A.) 100words

The reason why organizational behavior is important today is to help ensure patient safety, ethical behavior between different healthcare professionals. It also helps with patient center approaches to care and to increase patient satisfaction. With better knowledge on how to make sure there isn’t high stress and employee overturn an organization can run smooth and successfully. To ensure a good organization behavior approach there should be a leader in each department that communicate great with others to provide a calm and smooth-running work environment. Keeping each department updated on if there are any delays or problems that may cause delays in the waiting time. Patients like to be updated instead of being kept in the dark. This will help with patient satisfaction.

My experience with organization behavior is when I work as the manager and I have to delegate to the leader or head of each team that have there different services skills. I managed a Spa and had to make sure that I had enough people to schedule for the day. I like having a leader for the therapists and one for the estheticians because I did offer an open line of communication but some where a little hesitant or too shy to come and talk. This worked out tremendously with getting feedback. This also helped when working in teams and with others if I wasn’t there. I knew that there was structure when I was away from the store. I was usually always working even when I was off because I wanted the staff to know I was there no matter what. This kept the spa running smoothly so we could work on our goal to get more clients to visit the store.