bmgt 485-week7
The business leader of today must be �exible and embrace change.
Change Management
Change Leadership
References
Week 7: Adaptability
Skill #9: Lead and Plan for change by developing a process to manage change and using it to lead change events.
Lesson 1 of 3
Change Management
When you're �nished changing, you're �nished.
Benjamin Franklin
Adaptability means �exibility, i.e., being open changing from idea to another. Change is often
not done on purpose. People think of the old adage when contemplating a new way of doing
something, “If it ain’t broke don’t �x it.” It takes time, e�ort, and money to e�ectuate
change in business so when rapid change rears its ugly head many people and organizations
are left behind. Why this should be so is because adapting to change is usually seen by people
as negative (DiSalvo, 2017).
Change is not sought out and consequently adapting or being �exible can be outside a
person’s comfort zone. Change may often come to an organization rather than the
organization actively seeking change. Ironically, the antidote to the reactive nature of change
is proactive planning. However, it is planning how to change not planning change for a
speci�c event.
A manager must be �exible and openly plan for change.
Managers must accept that change is quick and constant in the world of business today.
Hence, being a good manager is to learn about the way change is likely to occur both within
their organization and marketplace and develop a change management planning process.
Managers must embrace the idea of taking steps to know the world in which they live and
work in order to bring a broader set of factors to decision making. Taking that same approach
to adaptability is wise. Embrace change proactively and learn the process of planning and
managing change.
According to DeSalvo (2017), changing behavior long-term is one of the most di�cult
challenges we will face, and there are eight main reasons why it is so di�cult to change
behavior. Read the entire article for more information about these eight reasons.
We’re motivated by negative emotions. 1
We get trapped by thinking fallacies. 2
In this article, the authors discuss the three main areas required to plan for a change:
1. Understand the people
2. Understand the task
3. Build the plans
Read through the entire article to learn more about these three main areas and the subtopics under each.
We try to eat the entire elephant. 3
We neglect the toolbox. 4
We try to change too much. 5
We underestimate the process.6
We forget that failure is usually a given.7
We don't make a commitment.8
C H A N G E M A N A G E M E N T
P L A N N I N G
F I V E T I P S F O R E F F E C T I V E LY
M A N . . .
T H E F O U R P R I N C I P L E S O F
C H A N G E . . .
In this article, the authors discuss �ve tips for managing change e�ectively, including:
1. Set the Expectation that Change is Inevitable
2. Understand the "How Will it A�ect Me?" Principle
3. Never Package a Negative Change as a Positive One
4. Embrace the Change Cycle
5. Watch Out for the Underminers
Read through the entire article to learn more about these �ve tips for e�ectively managing change.
C H A N G E M A N A G E M E N T
P L A N N I N G
F I V E T I P S F O R E F F E C T I V E LY
M A N . . .
T H E F O U R P R I N C I P L E S O F
C H A N G E . . .
In this article, the authors talk about the four core principles of change management, including:
1. Understand Change
2. Plan Change
3. Implement Change
4. Communicate Change
Read through the entire article to learn more about these four main principles and the subtopics under each.
C H A N G E M A N A G E M E N T
P L A N N I N G
F I V E T I P S F O R E F F E C T I V E LY
M A N . . .
T H E F O U R P R I N C I P L E S O F
C H A N G E . . .
Being and Emotionally Intelligent Negotiator is an Important 21st Century Leadership Skill
Change management and change leadership are not the same. Just as management and
leadership are not the same, managing change and leading people through change are
di�erent. If you think about the di�erences between management and leadership, what do
you think some of the di�erences between change management and change leadership are?
Review this video to learn more about John Kotter's Perspective on the di�erence between
Managing and Leading Change
Lesson 2 of 3
Change Leadership
Organisational change leadership is about e�ectively and proactively articulating the vision, modelling the new way and intervening to ensure sustainable change.
Peter F. Gallagher
How to Lead Change Management –
5 Steps for Leading Adaptive Change –
This article review �ve steps for leading through adaptive change, including:
1. Give direction
2. Provide protection
3. Clarify roles
4. Manage con�ict
5. Shape the norms
Review the entire article to learn more about each of these steps and how to apply them during adaptive change.
How to Lead Change Management
The Transformation of Leadership and Management –
Techniques to Empower People During Change Initiatives –
Review this article that looks at how to empower people during change initiatives looking at through a three-phase change approach:
1. Identify the Change
2. Engage the People
3. Implement the Change
You can read the entire article to learn = more about these three phases and how to empower people at each phase.
TEDxOslo 2012 - Steve Denning - The Transformation of L…
Now that you have reviewed the material about change
management and change leadership from the lectures, re�ect on
whether you would be a good change manager. Would you be a
good change leader? Why or why not? Where are your strengths
and areas for improvement in each?
Lesson 3 of 3
References
Aguirre, D. (2014). How to lead change management [video].
https://www.youtube.com/watch?v=PQ0doKfhecQ&feature=emb_logo 1
Denning, S. (2012). The transformation of leadership and management [video].
TedxOsolo 2012. https://www.youtube.com/watch?v=2jZhAsvl5co 2
DiSalvo, D. (2017). 8 Reasons Why It's So Hard to Really Change Your Behavior.
https://www.psychologytoday.com/us/blog/neuronarrative/201707/8-reasons-
why-its-so-hard-really-change-your-behavior
3
Gilbert, J. (n.d.) Leadership techniques to empower people during change
initiatives. https://www.reliableplant.com/Read/18706/leadership-techniques-to-
empower-people-during-change-initiatives
4
Gleeson, B. (2014) 5 steps for leading through adaptive change. Forbes.
https://www.forbes.com/sites/brentgleeson/2014/08/10/5-steps-for-leading-
through-adaptive-change/?sh=6e7448577dae
5
Kotter, J. (2015). Change management vs. change leadership -- what's the
di�erence? Forbes. https://www.forbes.com/sites/johnkotter/2011/07/12/change-
management-vs-change-leadership-whats-the-di�erence/#6754fb964cc6
6
Mind Tools Content Team. (2020). The four principles of change management.
https://www.mindtools.com/pages/article/newPPM_87.htm 7
Morgan, E. (2015). 5 tips for e�ectively managing change. Inc.
https://www.inc.com/eric-morgan/5-tips-for-e�ectively-managing-
change.html
8
Planning for Change. (n.d.)
http://changingminds.org/disciplines/change_management/planning_change/pl
anning_change.htm
9