350-450 words of writing an email

P 1 | 5

Languages Discipline, Hong Kong Institute of Vocational Education

LAN3103 English and Communication: Workplace Correspondence

Assignment (EG)

Semester 2, AY2017/18

Submission date

Notes to Students  The assignment must be typewritten. Only hard copies will be accepted.

 Fill in the information in the box below and use this page as the cover page of the assignment. There is no need to submit the task sheet and data file (p.2 – 5).

 The assignment must be handed in on or before the submission date given above. Please be reminded not to copy from published/online sources without acknowledgement or the work of other students. Please refer to the IVE/HKDI Student Handbook for regulations concerning assessments.

Name of Student

Student Number

Programme Code/Class

Campus

Marker Verifier Code

Grade

P 2 | 5

Languages Discipline, Hong Kong Institute of Vocational Education

LAN3103 English and Communication:

Workplace Correspondence

Assignment (EG)

Semester 2, AY2017/18

Task You are Terry Chong, Marketing Officer of Space Technology Ltd. You have received the following email from your supervisor, Patrick Chan. Read the email and document 1 - 3 in the data file and write a reply letter as instructed. Please be reminded to:

- follow the format of business letters as shown on p.30, Unit 3 of the study package; - extract relevant information from the data file in response to the enquiries in document 1

and avoid unselective copying; - organise and present the ideas appropriately; and - proofread your work before submission.

Write 250 – 350 words*. *excluding the letterhead, date and insider address

To: Terry Chong [email protected] From: Patrick Chan [email protected] Date: 15 January 2018 Subject: Enquiries about interactive flat panel displays

Dear Terry

We have received a letter from Dorothy Lee (document 1). Please draft a letter in reply to her

enquiries and send it out by 19 Jan. Please note the following:

1. Introduce two models to Ms Lee by referring to the attached catalogue (document 2). Just

mention the features of each model which are relevant to the needs of Ms Lee’s institution.

2. The price list (document 3) is also attached. Remember to tell her our after-sales services.

3. Please also read my handwritten notes and include the ideas in the reply letter.

Thanks.

Patrick

P 3 | 5

Languages Discipline, Hong Kong Institute of Vocational Education

Data File

Document 1 – Letter from Dorothy Lee

STEM Training & Development Hub 28/F, One Plaza, 338 Nathan Road, Tsim Sha Tsui, Kowloon

Tel: (852) 2154 1133 Email: [email protected]

12 January 2018

Space Technology Ltd

12/F Hong Kong Technology Tower

27 Kwun Tong Road

Kowloon

Dear Sir/Madam

Interactive Flat Panel Displays

We are writing to enquire about your interactive flat panel displays which were shown at the IT Expo in

November last year.

We are a newly established institution providing STEM training courses to students and conducting

research projects in collaboration with universities. To facilitate our training activities and meetings

with partners, we plan to purchase four interactive flat panel displays. We would be grateful if you

could recommend models that fit the following requirements:

1. Compatible with Windows and Mac operating systems

2. Suitable for group activities, such as interactive games and drawing, note-taking during meetings

and video conferencing

3. Set-up: stand- or wall-mounted

Would you please send us the latest catalogue for reference? We would also like to know the price

range and if any discount can be offered. Lastly, it is hoped that a demonstration can be arranged,

preferably next week, so that we will have a clear understanding of the product features before placing

an order.

We look forward to receiving your reply.

Yours faithfully

Dorothy Lee

Dorothy Lee

Training Manager

- Send them our catalogue and price list (Jan 2018 version)

- We’ll join the Electronics Fair next week and manpower will

be very tight. Better arrange a demo during 29 Jan – 2

Feb. I’ve talked to Jason Cheng (Sales Rep.) about this case.

He can contact the client about the demo.

P 4 | 5

Languages Discipline, Hong Kong Institute of Vocational Education

Document 2 – Extracts from Catalogue (Jan 2018)

Model – BandX

An easy and fun solution for interactive learning and meetings!

 Compatibility: Windows/ Linux/ Mac/ Android/ IOS

 Set-up: mounted on a wall

 Built-in digital camera

 Saves data as texts or images quickly

 Sharing of data through Wi-Fi, QR code or USB

 Advanced handwriting recognition feature using ‘Active Pen’ – perfect for making notes on

screen

 15 multi-touch points for interaction on screen

 Low-gloss screen surface – content can be clearly seen by all members in a meeting room

 Ideal for video conferencing

Model – TouchLink REDEFINING classroom and workplace collaboration – our latest model!

 Compatibility: Windows / Linux/ Mac/ Android/ IOS

 Set-up: mounted on a stand with adjustable heights and viewing angles

 Built-in panoramic camera  Big viewing screen with low blue light technology

 NFC Pen for writing, sketching and painting on screen like a real pen  LCD touch screen with 20 simultaneous touch points

 Interactive functions including online chatting, games and activities

 Allows flicking, rotating and zooming using simple hand-gestures

 A certified energy-efficient product – saves energy costs

P 5 | 5

Languages Discipline, Hong Kong Institute of Vocational Education

Document 3 - Price List (Jan 2018)

Model LCD Size Price/Unit

(HK$)

Remarks

BandX 64” $78,500 - Free delivery and installation - Special offer: 20% discount for

purchase of two panel displays or more

75” $88,500

TouchLink 64” $83,000

75” $93,000

After-sales services:

 2-year warranty covering annual on-site checking

 One on-the-spot user training session

- End -

Bestseller in 2017

Popular choice among

educational institutions