8084 MD4 Dis

Implementation Experiences – Christy Opsommer

Implementation Experiences – Christy Opsommer Program Transcript

CHRISTY OPSOMMER: In some situations, we see programs having challenges in regards to maintaining quality staff. And unfortunately, in our industry, that's something that we see across companies and across programs. And so really working to move forward through the accreditation or the QRIS process, regardless of turnover, and making sure that those new folks coming into our schools have an understanding of the process, in regards to accreditation and QRIS, and continuing to move along the track of becoming accredited and QRIS- rated rather than stopping the process altogether because of the staffing changes.

Depending on the accrediting body or the quality rating and improvement system, there are varying levels of support. And in some cases, we see schools being supported by folks coming in from different county agencies and really coaching them through the process, talking to them about what is expected, really helping them to move forward and get to those higher levels of quality.

There are often resources that are online that schools can look into. Our support here at our corporate office actually works with the schools to provide policy changes if needed, give them information about teacher training. In other cases, we don't see as much support. Or in some cases, we see the support being contradictory. And so licensing might give a school one set of guidance. And the actually technical assistance give a different set of guidance. And that's, I think, where schools struggle the most.

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