Week 7 and Week 9

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WAL_COUN6202_se2_programtranscript_EN.pdf

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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The Case Study of Marge: Session 2 Program Transcript INSTRUCTIONS: Welcome to Marge’s second counseling session, where you will ask questions to determine the level of treatment needed to address her addiction and her engagement level with her treatment. Before you begin, please carefully read through the paperwork that contains information obtained from team members. After reviewing this information, click the “Next” button to begin Marge’s second counseling session. Select the buttons “A” and “B” to review your question options. Use the “Select” button for what you think is the best question to ask Marge out of the two options offered. If you ask an effective counseling question, you will receive more relevant information from Marge. If you ask an ineffective question, you will receive an equally unhelpful response. Choose wisely because the better you counsel Marge, the better her treatment experience. Please keep in mind that the video has been made in a way that gives you a realistic vantage point from where you would sit and counsel your client in real life. A close-up view of the individual has not been added because you, as a counselor, will not have varying angles of your client to work with. PAPERWORK: Marge C. Sixth day of detoxification treatment Patient is experiencing residual physical withdrawal symptoms. Patient is shaky and groggy, and she has been given a mild sedative to keep her calm during withdrawal. Patient is cooperative and still open to treatment. Patient expressed feelings of loneliness and concern for her children. Patient is exhibiting signs of depression. Click the buttons “A” and “B” to review your question options. Use the “Select” button for what you think is the best question to ask Marge out of the two options offered.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION #1: Option A: Marge, when we last met, you expressed resentment toward your family and friends after the intervention they held with you. We left that as unfinished business. Share with me your thoughts and feelings toward them now. CLICK HERE TO CHOOSE OPTION A FOR QUESTION #1. Option B: Marge when we last met you expressed resentment toward your family and friends after they held the intervention. We left that as unfinished business. Do you still feel that resentment? CLICK HERE TO CHOOSE OPTION B FOR QUESTION #1.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION 1, OPTION A – FEEDBACK Marge: Yeah, I was furious, but not so much now. I'm more ashamed than mad and concerned that I let things get that bad. They all had written down examples of some of the things I had done while I was drinking that concerned them, and they read those things out to me. Ethel, my older sister, said that my sons told her they were embarrassed when I came to their soccer games because I’m always staggering around and falling all over everyone. My best friend, Emma, told me she found me passed out one day in the house when she came by to check on me when I hadn’t answered my phone. You know, I don’t even remember that, but why would she make it up? Their examples just got worse, especially when my husband Ken began reading his. I don’t want to talk about what he said right now; I’m too ashamed and afraid to face the facts right now. I need time and help before I can do that. I’m glad I’m here now; I just hope I can stop drinking for good and live a normal life. I just hope I can, but I don’t know. And even if I would be able to stop, there’s all the damage I’ve done in my life in the meantime, to all those who care about me and need me, and to myself. If only I could ever get sober and live a normal life like most people, if only. Feedback: Well done. Select the “Next” button to continue. CLICK HERE TO TRY QUESTION 2. QUESTION 1, OPTION B – FEEDBACK Marge: No, not anymore. Feedback: That wasn’t the best approach. Please select the alternate button. CLICK HERE TO TRY QUESTION 1 AGAIN.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION #2: Option A: Why do you think you’re here? CLICK HERE TO CHOOSE OPTION A FOR QUESTION #2. Option B: I hear you saying that you think your drinking may have caused too much damage to repair and because of that you won’t be able to stop drinking for good. Tell me more about the damage and how it affects your ability to stop drinking. CLICK HERE TO CHOOSE OPTION B FOR QUESTION #2.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION 2, OPTION A – FEEDBACK Marge: You ask me “why”? You’re making me wonder if I’ve done too much damage to repair. Don’t you think I’m asking myself that same question every minute that I’m here anyway? Or you’re making me feel as if I need to own up to ever other single bad thing in my life before I can get better. Well, we could be here a while! Feedback: That wasn’t the best approach. Please select the alternate button. CLICK HERE TO TRY QUESTION 2 AGAIN. QUESTION 2, OPTION B – FEEDBACK Marge: It would take me days to tell you all the damage my drinking has done. For starters, though, there’s my family. My children have done the best they can to carry on without a real mom; I’m never there for them, never pay them any attention. I'm an embarrassment to them. They never bring their friends home. They have their problems like any growing kids, and their dad does the best he can to help them. But he has to moonlight to pay the bills since I got fired from teaching, so he isn’t able to give them the attention they need by himself. Because I lost my income, our finances are in a mess. Now there’s this DUI facing me when I return home. I’ve totally ignored my health. I'm a diabetic, and my drinking is always causing complications. And on top of all that, I’m so tired and so depressed. I’ve always been depressed, and sometimes it’s like a dark tunnel with no light at the end. I could go on and on, but it just depresses me more. I don’t know how I can return to all that when I leave here, and how I can stay sober with all that facing me? I realize I’ve got a lot to work to do, the more I talk about it, and the more I know I need to be here. Feedback: Well done. Click the “Next” button to continue. CLICK HERE TO TRY QUESTION 3.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION #3: Option A: Marge, look at me; I’m a recovering alcoholic myself. I took my last drink 15 years ago, and if I can do it, you can do it. So I know exactly what’s going through your mind. Until I admitted I had a problem and needed help, I wasn’t able to get sober. Can you understand that? CLICK HERE TO CHOOSE OPTION A FOR QUESTION #3. Option B: What changes your mind about needing to be here? CLICK HERE TO CHOOSE OPTION B FOR QUESTION #3.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION 3, OPTION A – FEEDBACK Marge: I admire you for that, I really do. I wish I could do it like you, but I don’t think I have whatever it is you have to be able to do it. Feedback: That wasn’t the best approach. Please select the alternate button. CLICK HERE TO TRY QUESTION 3 AGAIN. QUESTION 3, OPTION B – FEEDBACK Marge: That darn intervention; whether I liked it at the time or not, the truth is, that’s what changed my mind! I didn’t think so at the time, but it brought reality home to me. I needed to hear everything they said to me that day. I realize now my children haven’t had a mother; they’ve had a drunk who hasn’t been there for them. The DUI helped change my mind, too, I guess. I’ve never even had a speeding ticket, and now I get stopped for drunk driving. My name was in the paper, and I have to go to court, just like a criminal. If I had kept on doing what I was doing, there’s no telling what would have happened. My family and friends’ intervention pointed out that I’ve hit my rock bottom, I guess you could say, before I hit a worse rock bottom than I want to imagine. I could have never done it on my own. Like I told you, I tried. There are too many triggers to drink and distractions out there in the world to just up and stop drinking on my own. I don’t have the tools inside of me to cope with it all on my own right now; I need someone to help me help myself when I go back out there in the real world again. I’m tired; I want to live a normal life. I just hope I can do it. I mean really stop for good. I wonder though. Feedback: Well done. Click the “Next” button to continue. CLICK HERE TO TRY QUESTION 4.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION #4: Option A: Marge, I strongly believe that unless you have a sound belief in a higher power or sense of meaning, you will never get sober. People who have faith can do it; people who don’t have it can’t do it. That’s my firm belief. Do you believe in God enough to get sober? CLICK HERE TO CHOOSE OPTION A FOR QUESTION #4. Option B: You said you need the “tools.” Let’s start identifying some of those tools for developing goals for your treatment plan. What are a few of those tools and personal goals that come to mind right now? CLICK HERE TO CHOOSE OPTION B FOR QUESTION #4.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION 4, OPTION A – FEEDBACK Marge: No, I try so hard to believe, but I feel so sinful. No God would have anything to do with me. Feedback: That wasn’t the best approach. Please select the alternate button. CLICK HERE TO TRY QUESTION 4 AGAIN. QUESTION 4, OPTION B – FEEDBACK Marge: It seems like whenever I run up against something unpleasant, I don’t have the inner resources to cope with it, so I reach outside myself to the bottle to take care of it. I want to learn to relax without drinking. And then there’s anger. I get so mad at the littlest thing and become a bundle of nerves. Another thing I can’t cope with on my own is my lack of self-confidence. I can’t go out in public without a drink; I'm too self-conscious. But more than any of that, I think my depression is the main thing that drives me to drink. I’ve been depressed since I was a teenager. Can’t remember a happy moment since my childhood. I can’t imagine me being able to ever stop drinking and live a normal life as long as this depression hangs over me, ever. If I am stressed, angry, or depressed, I want to drink, and it seems like I am feeling those things almost constantly. I need to learn to recognize when I am experiencing those feelings, and do something besides drinking to relieve them. I used to enjoy running, a long time ago. Maybe if I get outside and walk? That seems like a good way to handle those feelings instead of drinking. Feedback: Well done. Click the “Next” button to continue. CLICK HERE TO TRY QUESTION 5.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION #5: Option A: Before we end today’s session, Marge, there’s one question I want to ask you. Are you ready to stop drinking? CLICK HERE TO CHOOSE OPTION A FOR QUESTION #5. Option B: Marge, several times today you’ve questioned your ability to stop drinking for good and have a normal life. Picture yourself living that normal life when you stop drinking and describe it to me. CLICK HERE TO CHOOSE OPTION B FOR QUESTION #5.

The Case Study of Marge: Session 2

© 2012-2023 Walden University, LLC

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QUESTION 5, OPTION A – FEEDBACK Marge: I’m here, aren’t I? I never said I didn’t want to try. I just don’t think you can help me do it. I can do it on my own. Feedback: That wasn’t the best approach. Please select the alternate button. CLICK HERE TO TRY QUESTION 5 AGAIN. QUESTION 5, OPTION B – FEEDBACK Marge: Well, to begin with, I see myself being a good mother and a good wife; that’s the first thing that comes to mind. And having a sense of meaning in life, yes, that’s important. A sense of meaning. I would be in better health, too, so that I feel confident when I go out in public. I would be able to help my kids and Ken instead of relying on them all the time to help me. I would be the adult, you know? Not another kid that Ken has to take care of, but a partner. Feedback: Congratulations. You have now completed your counseling session with Marge. CLICK HERE TO START EXERCISE OVER.