information governance
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ITS 833: INFORMATION GOVERNANCE
Chapter 7
Information Governance Key Impact Areas Based on the IG Reference Model
Dr. Oussama Saafein
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CHAPTER Objectives
What is the difference between structured and unstructured data?
What is the difference between unstructured and semi-structured information?
Why is unstructured data challenging?
What is the typical full cost accounting (FCA)?
What are the 10 key factors that drive the total cost of unstructured data ownership?
How can we better manage information?
How would an IG enabled organization look different from one that is not IG enabled?
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The Business Case for Information Governance
Difficult to Justify
Short-term return on investment is insignificant
Long-term view is essential
Reduces exposure to long-term risks
Improves quality and security of information
Streamlines information retention
View Information Costs differently
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The information environment
Challenges of Unstructured Information
Data volumes are growing
“Unstructured Information” is growing at a dramatic rate
Challenges unique to unstructured information
Horizontal nature
Lack of formality
Management location
Identification of ownership
Classification
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Calculating Information Costs
Rising Storage Costs (Short sighted thinking)
Labor (particularly knowledge workers)
Overhead costs
Costs of e-discovery and litigation
Opportunity Costs
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Full Cost Accounting for Information Models
Total Cost of Ownership (TCO) Model
Return on Investment Model (ROI)
Full Cost Accounting Model (FCA)
Past, Present, Future Costs ➢ Direct Costs
Indirect Costs
Flexible Application
Triple Bottom Line Accounting – Monetary, Environment, Societal Costs
Full Cost Accounting
General and Administrative Costs
Productivity Gains and Losses
Legal and E-discovery costs
Indirect Costs
Up-Front Costs
Future Costs
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Tools needed to establish facts about the information environment
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Costs Owning Unstructured Information, Cost Reducers, and Cost Enhancers
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Adding Value to Unstructured Information
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IG-Enabled Organization
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