information governance

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W7-CH7-osaafein2.pptx

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ITS 833: INFORMATION GOVERNANCE

Chapter 7

Information Governance Key Impact Areas Based on the IG Reference Model

Dr. Oussama Saafein

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CHAPTER Objectives

What is the difference between structured and unstructured data?

What is the difference between unstructured and semi-structured information?

Why is unstructured data challenging?

What is the typical full cost accounting (FCA)?

What are the 10 key factors that drive the total cost of unstructured data ownership?

How can we better manage information?

How would an IG enabled organization look different from one that is not IG enabled?

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The Business Case for Information Governance

Difficult to Justify

Short-term return on investment is insignificant

Long-term view is essential

Reduces exposure to long-term risks

Improves quality and security of information

Streamlines information retention

View Information Costs differently

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The information environment

Challenges of Unstructured Information

Data volumes are growing

“Unstructured Information” is growing at a dramatic rate

Challenges unique to unstructured information

Horizontal nature

Lack of formality

Management location

Identification of ownership

Classification

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Calculating Information Costs

Rising Storage Costs (Short sighted thinking)

Labor (particularly knowledge workers)

Overhead costs

Costs of e-discovery and litigation

Opportunity Costs

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Full Cost Accounting for Information Models

Total Cost of Ownership (TCO) Model

Return on Investment Model (ROI)

Full Cost Accounting Model (FCA)

Past, Present, Future Costs ➢ Direct Costs

Indirect Costs

Flexible Application

Triple Bottom Line Accounting – Monetary, Environment, Societal Costs

Full Cost Accounting

General and Administrative Costs

Productivity Gains and Losses

Legal and E-discovery costs

Indirect Costs

Up-Front Costs

Future Costs

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Tools needed to establish facts about the information environment

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Costs Owning Unstructured Information, Cost Reducers, and Cost Enhancers

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Adding Value to Unstructured Information

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IG-Enabled Organization

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