Knowledge management adopted(if not why) in Information Technology workplace settings

Discussion 3

In the present competitive world, Organization depends on ability to create, transfer, utilize and protect knowledge assets whereas most of the organizations failed in creating or developing solution to make changes in internal process and structures. So, organization knowledge creation came into existence where it can help in creation of organizational learning through strategic processes. Nonaka and Takeuchi (1995) define organizational knowledge as “the capability of a company as a whole to create new knowledge, disseminate it throughout the organization, and characterize it in products, services, and systems” (p. 3).

Knowledge Creation: Cook and Brown (1999) suggest that knowledge creation is a product of the interplay between knowledge and knowing. Knowledge creation comes through practice, action, collaboration, interaction and education. Knowledge creation is supported by relevant information and data which improve decisions and serve as building blocks in the creation of new knowledge.

Continuous Innovation: Innovations are accelerated because the changes in the internal processes and organizational structures need to respond over time to the technological opportunities.

Competitive Advantage: To have success over competitors, organization capture and share internal knowledge and information between the department of the organization consistently. Competitive advantages depend on technological innovations and it pushes one step ahead from the competition at all times.

The role of technology in substantiating the need for knowledge management is as follows: Firstly, executives challenge themselves in deal with emerging technologies and try to handle them effectively and efficiently. Organization learns technology that supports innovation and competitive advantage using this knowledge management.

Secondly, IT departments studies and understand the operations or functions that are involved within the larger scope of the organization where organization has set of outcomes and deliverables.

 Thirdly, both executives and IT staff realizes the importance of technology that need to be used in the competitive world.

 Finally, every employee learns technology and identify themselves in participate in the creation of knowledge as knowledge creation responsibility of everyone in the organization. 

 

References

Arthur M. Langer (2018), Information Technology and Organizational Learning