Amanda Smith

Question:

During the Challenge phase, you will be presented with a 4-minute video to watch. After you watch the video, you will be asked to respond to the Challenge.

The challenge question is:

You could start by communicating with the key players. My meeting with the Cath Lab Director exposes numerous poor decisions about internal and external communications in the aftermath of the incident. Take a minute and identify the communications errors that you saw and submit a response.

500 words which I will turn into a video presentation