reflection paper
Workplace Diversity with Dr. Rabelo
January 29/30
introduction
1. Course Overview
2. Icebreaker
3. 15 minute break
4. Podcast + Discussion
5. stretch break
6. Course Logistics
7. Reminders
* waitlisted students: please stay after class
Agenda
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 1
COURSE OVERVIEW
❏ Diversity
❏ Inclusion
❏ Equity
Key Terms
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 2
Diversity is being invited to the party.
Inclusion is being asked to dance.
Belonging is being asked to stay longer.
Respect is being considerate of each person's moves even when they are different or awkward.
Geoff Garrett, Dean of the Wharton School, University of Pennsylvania College of Business
1. How do issues related to diversity, equity, and inclusion (DEI) affect employees and organizations?
2. What are some barriers to DEI in different career stages and organizational contexts?
3. How can employees, managers, and leaders foster greater DEI in organizations?
4. What skills are needed to take on DEI-related challenges and responsibilities?
Essential Questions
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 3
By the end of the semester, you will be able to:
❏ Expand self-awareness of your values, identities, biases, privileges
❏ Effectively manage work and conflict in diverse groups + organizations
❏ Identify, resolve, and prevent DEI challenges in organizations
❏ Analyze + develop inclusive organizational policies + programs
❏ Develop additional expertise in a subtopic of your choosing
❏ Locate additional resources for navigating DEI in the workplace
Learning Outcomes
created by Ashli Thomas link to original file
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 4
4th semester as a Professor of Management @ SF State College of Business
Nationally recognized researcher of diversity, inclusion, and well-being @ work
Over 13 peer-reviewed articles, 2 book chapters, and 33 national conference talks on:
❏ Causes + consequences of workplace mistreatment
❏ Preventing + responding to workplace mistreatment
❏ Increasing D&I in teaching + research methods
About Dr. Rabelo ruh-BELL-owe
About Dr. Rabelo ruh-BELL-owe
BA in Psychology;
Latin@ Studies; Africana Studies
MA in Psychology
PhD in Psychology & Women’s Studies
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 5
FORDLȂNDIA
Lessons Learned from Fordlȃndia
cultural intelligence is the ability to adapt successfully to unfamiliar cultural settings
source: Leading with Cultural Intelligence (Saylor Books, 2012, p. 83)
CI is associated with better:
❏ creativity
❏ innovation
❏ adaptability
❏ performance
❏ self-awareness
❏ decision-making
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 6
race/nationality, gender/sexuality,
disability, social class, family roles
DIFFERENCES
bias, privilege, color blindness,
intersectionality, discrimination
SELF-AWARENESS
stigma, tokenism, stereotyping,
disclosure dilemmas, pay gaps
RECRUITING
giving + receiving feedback,
mentorship, networking
MENTORSHIP
leadership challenges (e.g., glass cliff,
bamboo ceiling, sticky floors) and
opportunities (e.g., DEI strategy)
LEADERSHIP
MGMT 640 Topics
microaggressions + harassment:
prevalence, prevention, response
MISTREATMENT
allyship, inclusive work cultures,
restorative justice, flex-time
INCLUSION
policies, trainings, interventions
TRAINING
entrepreneurship, gig workers, tech,
DEI field project
SPECIAL TOPICS
COURSE LOGISTICS
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 7
I requested to teach this course “Diversity” is fuzzy, overused, misused
Why Workplace Diversity?
Employees + managers are rarely trained to
navigate challenges in a diverse workforce
People are not held accountable for how they
handle cultural differences + conflicts
How will we learn?
articles presentations case studies
TED talks current events video clips
podcasts creative projects pop culture
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 8
How will you demonstrate what you learn?
Most assignments are due on iLearn by 3 pm on the day of our next class meeting.
-10% of assignment grade per day late; may need to email Dr. Rabelo for an override
Can submit 2 homework assignments 48 hours late penalty-free (submit Late Form).
❏ An open mind; willingness to “unlearn” & be challenged
❏ Respect -- critique the idea, not the person
❏ Persistence + resilience to overcome defensiveness, shame
❏ Project management skills (weekly reading + writing)
❏ Pen/paper + phone/laptop + QR code scanner app
→ can borrow a free laptop from the library for 4 hours or 30 days
What do you need to succeed in this course?
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 9
MGMT 640 is zero cost .
Before class
❏ Arrive rested, hydrated, prepared
❏ Complete readings + written assignments (6 hours/week)
→ due by 3 pm day of class (unless otherwise specified)
❏ Take handwritten notes on discussion questions (and bring to class)
❏ Prepare questions about interesting & confusing aspects of readings, assignments, syllabus
❏ Review syllabus + course calendar
❏ Pay attention to relevant campus/local events, podcasts, films, current events, etc.
What do you need to succeed in this course?
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 10
During class
❏ Bring handwritten notes + wifi-enabled device (e.g., phone, tablet, laptop)
❏ Reference specific ideas or quotes from the assigned readings
❏ Arrive on time (but better late than never) + ready to participate extensively, meaningfully
❏ Pay attention to, and build upon, classmates’ contributions (student-led discussions)
❏ Stay off phone / social media (if you’re bored / tired: stretch; take a walk; doodle; take notes)
❏ Refrain from side-conversations or other distracting behavior
What do you need to succeed in this course?
After class
❏ Reflect on the course material. Think about how you can apply what you’ve learned to your current workplace or future career plans.
❏ Continue the class conversation with family, friends, coworkers/managers, social media, etc.
❏ Visit office hours: Tuesdays + Wednesdays, 1 pm - 3 pm (BUS 343); additional times by appt
❏ feeling confused or uncomfortable about anything in class
❏ falling behind or feeling overwhelmed with courses
❏ seeking clarification or feedback on an assignment
❏ identifying opportunities for networking, career advice, grad school support, etc.
What do you need to succeed in this course?
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 11
REMINDERS
Section 01 (Tuesdays) due by 3 pm Tuesday February 5
Item Estimated Time
📖 Syllabus 30 minutes
📖 Calendar 5 minutes
📖 How Diversity Works [pdf] / How Diversity Makes Us Smarter [html]
* skim “Particular Points of View” (blue text) 15 minutes
📖 What is racism? 20 minutes
📖 What if I talk about race wrong? 20 minutes
📋 Homework #1 Welcome Survey 30 minutes
📋 Homework #2 Why Diversity Matters 30 minutes
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 12
Item Estimated Time
📖 Syllabus 30 minutes
📖 Calendar 5 minutes
📖 How Diversity Works [pdf] / How Diversity Makes Us Smarter [html]
* skim “Particular Points of View” (blue text) 15 minutes
📖 What is racism? 20 minutes
📖 What if I talk about race wrong? 20 minutes
📋 Homework #1 Welcome Survey 30 minutes
📋 Homework #2 Why Diversity Matters 30 minutes
Section 02 (Wednesdays) due by 3 pm Wednesday February 6
reading estimate: 15 minutes
1. How does diversity shape people's thoughts and decisions?
2. How does diversity affect workplace experiences?
3. What is the power of anticipation?
4. In what ways is diversity similar to exercise?
How Diversity Works a.k.a. How Diversity Makes Us Smarter
DISCUSSION QUESTIONS
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 13
reading estimate: 20 minutes
1. What is racism?
2. Why is it important to view racism as systemic oppression (vs. "any racial prejudice")?
3. Why is it helpful to tie racism to "its systemic causes and effects" (p. 35)?
4. Explain these quotes:
a. "The truth is, you don't even have to 'be racist' to be a part of the racist system."
b. "We cannot fix these systemic issues on a purely emotional basis."
Chapter 2: What is racism?
DISCUSSION QUESTIONS
reading estimate: 20 minutes
1. What consequences arise when we avoid discussing race?
2. What are some guidelines for having "more healthy and
productive conversations on race and racism" (pp. 45-48)?
Chapter 3: What if I talk about race wrong?
DISCUSSION QUESTIONS
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 14
HOMEWORK #1 WELCOME SURVEY
● Survey link on iLearn: untimed; 1 attempt; cannot start / stop
● Cannot close + reopen survey → complete in 1 sitting
● No right or wrong answers → full credit for completing survey
● No need to submit anything on iLearn -- will see a confirmation
message when you complete the survey
due by 3 pm day of next class
HOMEWORK PREVIEW
HOMEWORK #2 iLEARN QUIZ
● Open-note quiz on iLearn
● Untimed; 2 attempts
● Cannot start and stop (i.e., need to complete in 1 sitting)
● To prepare:
○ complete readings
○ take notes on discussion questions
due by 3 pm day of next class
HOMEWORK PREVIEW
MGMT 640 with Dr. Rabelo Spring 2019 Week 1
©Verónica Caridad Rabelo. Do not circulate. 15