enterprise risk management

profilesreddy2414
W1_Lecture_Part121.pptx

ITS 835

Chapter 3

ERM at Mars, Incorporated: ERM for Strategy and Operations

Dr. Oussama Saafein

Introduction

Mars’ ERM history

Global rollout

Reporting

Operating workshops

Conclusion

Mars ERM History

Mars, Incorporated

Migration to non-family management

Leadership had legacy commitment to risk management

ERM was viewed as an evolution

COSO versus bespoke approach

COSO – Committee of Sponsoring Organizations structure

Bespoke approach won

Phase 1

Failed due to being impractical and overly complex

Phase 2

Simpler and targeted

Planning Workshops

Alignment between Senior goals and ERM

Started with simple template

Operating plan initiative sheet

Objective

Score

Risk column

Risk treatment column

Management team met to define and rank

Risks

Risk treatments

Changed label from “mitigations”

Global Rollout

Used lessons learned from pilot

Workshops helped to identify

Gaps in risk management readiness

High-risk initiatives

Ongoing activities with unexpected high risk

Reporting

Color-coding adds

Urgency

Clarity

Score represents

Confidence of meeting

goals

Reporting, cont’d.

Reporting, cont’d.

Reporting, cont’d.

Operating Workshops

Several ongoing changes

Technology

Word -> Excel

Excel -> purpose-built software

ERM supports aggregation

More complete view of organizational impact of risk

Continual template evolution

Added risk treatment owners and due dates

Summary

Mars received an award for their ERM

Corporate Executive Boards’ “Force of Ideas Award” for ERM

Key factors for ERM success

Alignment with Mars’ goals and objectives

Flexiblility

Being Realistic