Leadership Applications CRJ-565-MCOL3

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Volunteer_Service_Learning_Student_Handbook.pdf

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VOLUNTEER

AND/OR

SERVICE LEARNING

STUDENT HANDBOOK

SAINT LEO UNIVERSITY

2012 – 2013

Student’s Name: ______________ Box #: _____ Phone #: __________

Professor’s Name: __________________ Course Number: ________

Name of Course: ____________________ Hours Required: ________

Saint Leo University Center for Values, Service, and Leadership: 352-588-8018

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Table of Contents

Topic Page #

Welcome to the Center for Values, Service, and Leadership (CVSL) 3

How can you get the most out of this volunteer/service learning experience? 3

What does civic responsibility mean? 4

What is service learning? 4

Why do volunteer work and service learning? 4

How To Get Started? 4

How to Be Successful? 6

Mother Teresa's Anyway Poem 7

Appendices 8

Volunteer and/or Service Learning Student Application 8

Volunteer and/or Service Learning Placement Confirmation Agreement 9

Student Volunteer and/or Service Learning Hour Report 11

Agency Evaluation Of Student 12

Volunteer and/or Service Learning Student Satisfaction Questionnaire 13

Volunteer and/or Service Learning Project Proposal Worksheet 15

Volunteer and/or Service Learning Project Journal Entry 1 16

Volunteer and/or Service Learning Project Journal Entry 2 17

Volunteer and/or Service Learning Project Journal Entry 3 18

Volunteer and/or Service Learning Project Journal Entry 4 19

Personal Self-Reflection Worksheet 20

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Welcome to the Center for Values, Service, and Leadership (CVSL)

The Center for Values, Service, and Leadership is committed to providing students with an

effective values based education. Six Core Values have been identified by Saint Leo University to

include: Excellence, Community, Respect, Personal Development, Responsible Stewardship, and

Integrity. These shared values reflect our commitment to prepare students for a challenging world,

and to insure their academic success. The faculty and staff are provided information and resources

to enhance teaching, organized around related themes of service-learning, leadership, and civic

engagement. Through the implementation of our Quality Enhancement Plan (QEP) Saint Leo

University seeks to improve student’s critical thinking, understanding of our core values, in order

to produce sound decision making. Through reflective service learning activities we seek a

transformational impact on student learning outcomes in the areas of critical thinking and

problem-solving, civic engagement and leadership, and openness to diversity.

The Center for Values, Service, and Leadership collaborates with student organizations such as

Students Engaged in Relevant Volunteer Experiences (SERVE) and the Samaritans in promotion

of service learning activities designed to create a culture of purposeful civic engagement, enhanced

academic learning, and relevant service.

Principles for Volunteering and Service Learning as applied by the Center for Values, Service, and

Leadership in order to:

 Promote learning through active participation

 Provide Structure Time for student reflection

 Extend learning beyond the classroom

 Foster compassion and caring for others

How can you get the most out of this volunteer/service learning experience?

David Kolb’s learning cycle which supports service-learning is based on the premise that learning

originates in concrete experience, but experience is not the whole thing. In fact, it is just the

beginning. Learning depends on experience, but it requires reflection, developing abstractions, and

active testing of these abstractions.

Service learning can provide you the following benefits:

 Exploration of your intended major or career.

 Offers invaluable job experience.

 Helps to build your resume.

 Provides a chance for you to make a difference in the community.

 Give you an opportunity to learn things that will make you a more successful person.

 Allows you to gain a better understanding of what you are learning in the classroom.

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 Teaches you new concepts, skills, and experiences that you will never forget, and that will

benefit you for the rest of your life.

 Let’s you meet new people, make new friends, make important contacts for your future.

What does civic responsibility mean?

Our country was founded on an ethic of service. The health of our democracy depends on service

and community involvement. Working toward the common good is something that is reflected in

the Saint Leo University core values of community, respect, responsible stewardship, excellence,

personal development, and integrity. Service learning increases your “civic responsibility”.

What is service learning?

Service learning “is a teaching and learning approach that integrates community service with

academic study to enrich learning, teach civic responsibility, and strengthen communities.” National

Commission on Service Learning

Service learning is defined as any program in which students learn and develop through

thoughtfully organized service experiences that meet real community needs.

Why do volunteer work and service learning?

 Promotes learning through active participation.

 Provide structured time for reflection to aid learning.

 Provides an opportunity to use skills and knowledge in real-life situations.

 Extends learning beyond the classroom.

 Fosters a sense of caring for others.

How To Get Started?

1. Speak to your Professor.

 Ask how many hours s/he requires for your volunteer/service learning assignment?

 Inquire of him/her about what is involved (journals, papers, class presentations,

class discussions, reading assignments, videos).

 Find out which agencies are approved for this class assignment (Remember your

service experience has to be related to your class to be service learning).

 What are the time frames/deadlines/due dates of your assignment?

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2. Where to go to for approved volunteer and/or service learning sites?

 The Center for Values, Service, and Leadership (CVSL) is located in the Student

Activities Building room#220, speak to Dr. Rhondda Waddell at 352-588-8018 for

a list of service learning agencies available to you in your community.

 Review a list of service learning sites and opportunities to meet the needs of your

community through the CVSL website at the following link:

http://www.saintleo.edu/About-SLU/Center-for-Values-Service-and-

Leadership/Service-Opportunities-and-Community-Partners

 Carefully read all the information about the agencies you are interested in to learn:

What are the minimum requirements and qualifications needed to volunteer?

Find out if you can fulfill the basic duties that are needed.

Learn how many hours are required by the agency per volunteer.

3. Complete the “Volunteer and/or Service Learning Application” and the “Volunteer

Waiver of Participation” form located in the appendix of this handbook. Turn this in to

your professor after you have confirmed your placement.

 You must choose a placement from Saint Leo University’s approved list of sites.

Alternative placements must be approved by your Advisor or the CVSL Director,

Rhondda Waddell, PhD, LCSW at 352-588-8018. Requests will be reviewed on a

case-by-case basis and must be approved, in advance to your volunteering in the

agency.

4. Call the Agency Contact Person before Volunteering for Service learning.

 Identify yourself as a Saint Leo University student.

 Arrange an interview and orientation session.

 Be sure to ask questions you have about the agency, the expectations of the site

supervisor for your work, or any other questions pertaining to your service learning

project.

 Complete the “Volunteer/Service Learning Placement Confirmation Agreement”

form located in the appendix of this handbook with your supervisor’s signature.

Turn this form in to your professor by the deadline established by him/her.

5. Start as soon as possible.

 Always show up on time as scheduled. If for any reason you cannot make it or will

be late call ahead of time to inform your site supervisor.

 Keep track of your hours.

 Use the “Volunteer/Service Learning Hour Report” form located in the appendix

of this handbook to keep track of your hours.

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 Turn in your Volunteer/Service learning hour report to your professor in a timely

fashion by the designated deadline.

 Communicate regularly to your professor with regards to your service learning

experience.

 Let your professor know that you are fulfilling your duties appropriately. Ask your

site supervisor if there is anything else you can do? Exchange communication

between your agency, the people you are helping, funding, or the idea of civic

responsibility.

 Near the end of your volunteer/service learning experience, have your site

supervisor complete the “Agency Evaluation of Student” form located in the

appendix of the handbook. Turn this in to your professor by the designated

deadline.

How to Be Successful?

Take Charge.

 Start your service early in the term to obtain the maximum benefit from your experience,

and to avoid any unforeseen delays.

 When you demonstrate responsibility you can make your experience one that is

meaningful, positive, and this will allow you to learn and grow successfully.

 If you find yourself feeling bored, or feel like you are not doing anything worthwhile, or are

unhappy and dissatisfied in any way talk to your Professor and site supervisor. When you

communicate openly and honestly you may solve your problem and have a meaningful

experience, or find another opportunity to do so early on in your service learning

assignment.

 If you need additional help, seek help from your professor and the Center for Values,

Service, and Leadership. Remember that speaking with your site supervisor will resolve

most of the issues you might be experiencing.

Responsibility and Commitment Matters.

 Your agency is counting on your volunteer work and service…show them that they can!

 Treat your volunteer work or service learning assignment like a job:

 Be prompt to your interview and orientation session.

 Set up a schedule and stick to it.

 Call your supervisor ahead of time if you can’t make it for your scheduled time. Arrange to

make up the missed hours.

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Importantly Remember You Are Representing Saint Leo University.

 Yourself.

 Your professor.

 The entire volunteer and service learning program, nationwide

 Keep this in mind and do a phenomenal job for yourself and others.

 If you drop the class or stop your service for any reason, please inform the agency and the

Center for Values, Service, and Leadership.

Mother Teresa's Do It Anyway Poem

People are often unreasonable, illogical and self-centered;

Forgive them anyway.

If you are kind, people may accuse you of selfish, ulterior motives;

Be kind anyway.

If you are successful, you will win some false friends and some true enemies;

Succeed anyway.

If you are honest and frank, people may cheat you;

Be honest and frank anyway.

What you spend years building, someone could destroy overnight;

Build anyway.

If you find serenity and happiness, they may be jealous;

Be happy anyway.

The good you do today, people will often forget tomorrow;

Do good anyway.

Give the world the best you have, and it may never be enough;

Give the world the best you've got anyway.

You see, in the final analysis, it is between you and your God;

It was never between you and them anyway.

---Mother Theresa

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APPENDICES VOLUNTEER AND/OR SERVICE-LEARNING

STUDENT APPLICATION

(To be completed by the student)

Application Date__________ Saint Leo University Student ID # ________________

Name: _______________________________ Birth Date: ________________

Local Address__________________________________________________________

Street City State Zip Code

Home Address_________________________________________________________

Street City State Zip Code

Telephone: Local Home: ________________________ Cell__________________

E-mail address:__________________________________________________________

Best way to reach you: ______________________Best time to reach you?___________

FOR STATISTICAL PURPOSES ONLY:

Gender (circle one): Male Female Other

Ethnic Group (check one):

_______Black (not Hispanic origin) _______Hispanic

_______Asian/Pacific Islander _______American Indian/Alaskan Native

_______White (not Hispanic origin) _______Other: ____________________

** STUDENTS UNDER 18 YEARS OLD MUST COMPLETE A PARENTAL

CONSENT FORM PRIOR TO THEIR PLACEMENT WITH AN AGENCY. OBTAIN

THE FORM FROM THE CVSL.

DEADLINE TO TURN IN: ___________________________________

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VOLUNTEER AND SERVICE LEARNING PLACEMENT

CONFIRMATION AGREEMENT (TO BE COMPLETED JOINTLY BY STUDENT AND AGENCY SUPERVISOR)

DEADLINE:____________ Student’s Name: _____________________ Saint Leo University ID # ___________________

Dear Agency Supervisor:

On behalf of Saint Leo University’s Center for Values, Service, and leadership (CVSL) we

would like to thank you for entering into an educational partnership with our students. By

accepting and supervising volunteers and service learners, you are helping these students join

classroom theory with real-life experience. Encouraging and allowing these students to perform

meaningful service contributes to education's mission of promoting civic responsibility. The

critical role you play as mentor and educator for our students cannot be underestimated. We

appreciate your commitment to making our service learners feel welcome and to ensuring that

they have a productive and educational experience. If you should have any questions or

comments, please call The Center for Values, Service, and Leadership (CVSL) at (352) 588-

8018. Thank you for all you do within the community.

Agency Name: ______________________________________________________________

Agency Address: ____________________________________________________________

Street City State Zip Code

Supervisor’s Name: _________________________ Title: ____________________________

Agency Phone Number: ________________________ Extension for Supervisor: _________

Describe the service learning project (responsibilities, requirements, and expectations):

__________________________________________________________________________

Hours Student Must Work: ______ Work Schedule Established (circle)? Yes No

Date Student Will Begin Service? ______________ End Service? _________________

The student expects to gain the following kinds of learning from this experience:

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The agency will provide the student with (check all that apply):

________Training _______On-site supervisor ________Materials (specify)

________Orientation _______Space to work ________Other (specify)

I agree to, and will uphold, the terms of this placement. Student: ______________________Date_____ Supervisor: __________________Date ____

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STUDENT VOLUNTEER and/or SERVICE LEARNING HOUR REPORT

Students, please use this form to record the number of hours per week that you serve at your

volunteer and/or service learning agency. When you have completed your service learning

hours, please turn this report in to your professor.

DEADLINE: ________________

Student’s Name: ________________________ Saint Leo University ID #: _____________

Professor’s Name: _______________________ Course #: __________________________

Supervisor’s Name: ______________________ Phone #: ___________________________

Agency: __________________________________________________________________

Date Time In Time Out Total Hours Supervisor’s

Approval

Total Hours Completed: _____________

Supervisor’s Signature: _________________________________ Date: __________________

Student’s Signature: ___________________________________ Date: __________________

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AGENCY EVALUATION OF STUDENT

(TO BE COMPLETED BY AGENCY SUPERVISOR)

AGENCY SUPERVISOR: Please take the time to complete this evaluation of the volunteer

and/or service learning student. Thank you for your cooperation! If any questions or

comments, please call the Saint Leo University Center for Values, Service, and Leadership at

352-588-8018.

VOLUNTEER and/or SERVICE LEARNING STUDENT: After your supervisor completes

this form, turn it in to your professor. DEADLINE:

______________________________________________

Student’s Name: _________________________Saint Leo University ID #: ____________

Agency: _________________________________________________________________

On a scale of O to 4 ("4" representing the highest), please rate the volunteer and/or service-

learning student in the areas listed below by placing an "X" in the appropriate box.

0 1 2 3 4 Comments

Attendance

Punctuality

Attitude

Quality of

Work

Responsibility

Overall

Performance

Would you be interested in a service learner working at your agency in the future? _________

Comments:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Supervisor’s Name: __________________________________Title: ___________________

Signature __________________________________ Date: ___________________________

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VOLUNTEER AND/OR SERVICE LEARNING STUDENT

SATISFACTION QUESTIONNAIRE

Name (optional) _________________________ SLU Professor ___________________

Course _________________________________

Agency where service was completed: ________________________________________

1. How long have you been involved in volunteering and/or service learning?

____First semester (1) ____Second semester (2) ____More than two semesters (3)

2. Were you satisfied with the help you received in choosing a volunteer/service learning

placement?

Yes (1) No (2)

3. Did your volunteer and/or service learning experience have any effect on your career plans?

_____confirmed my career choice (1) _____made me think about a different career choice (2)

_____changed my career choice (3) _______had no effect on my career choice (4)

PLEASE RATE YOUR. EXPERIENCE AT THE AGENCY SITE AT WHICH YOU

PARTICIPATED

(Mark only one per row):

VS = Very Satisfied S = Satisfied D = Dissatisfied VD = Very Dissatisfied

Questions (4)

VS

(3)

S

(2)

D

(1)

VD

4. Helpfulness of agency staff

5. Adequate orientation and

training

6. Adequate supervision

7. Meaningful tasks to perform

8. Recognition of my efforts

9. OVERALL, HOW WOULD YOU RATE YOUR EXPERIENCE AS A VOLUNTEER

and/or SERVICE LEARNING STUDENT? (Mark only one)

____excellent (4) _____good (3) _____fair (2)____ poor (1)

10. WOULD YOU RECOMMEND YOUR VOLUNTEER and/or SERVICE LEARNING

EXPERIENCE TO ANY OF YOUR FRIENDS AND CLASSMATES? yes (1) no (2)

COMMENTS:-

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

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Please circle the response which matches your feeling to the statements below:

11. The service I did through this class helped me to see how the subject matter I learned can

be used in everyday life.

Strongly Agree Agree Disagree Strongly Disagree

12. I feel that the service I did through this class was not beneficial to the community.

Strongly Agree Agree Disagree Strongly Disagree

13. The service I did through this class helped me better understand the lectures and

readings required for this class.

Strongly Agree Agree Disagree Strongly Disagree

14. I feel I would have learned more from this class if there were more time spent in the

classroom instead of doing service in the community.

Strongly Agree Agree Disagree Strongly Disagree

15. The idea of combining service to the community with college course work should be

practiced in more classes at Saint Leo University.

Strongly Agree Agree Disagree Strongly Disagree

16. I was already doing service in my community before taking this class or this volunteer work.

Strongly Agree Agree Disagree Strongly Disagree

17. This class made me interested in doing service in my community than I was before.

Strongly Agree Agree Disagree Strongly Disagree

18. I probably will not do community service of any kind once this class is finished.

Strongly Agree Agree Disagree Strongly Disagree

19. I learned a great deal about myself through my service activities and volunteer work.

Strongly Agree Agree Disagree Strongly Disagree

20. Some educators say that real learning means being able to integrate learning into your

own behavior. With that definition, I feel that this class was successful in helping me

learn.

Strongly Agree Agree Disagree Strongly Disagree

FINAL COMMENTS ABOUT YOUR SERVICE-LEARNING

EXPERIENCE:_____________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

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VOLUNTEER AND/OR SERVICE LEARNING PROJECT PROPOSAL WORKSHEET

Name: ____________________________________________ Date _________________

Anticipated Project Location: ________________________________________________

Agency/Organization/Business Contact: ________________________________________

Agency/Organization/Business Phone Number: __________________________________

Specific Days and Times Set Aside for Completion: _______________________________

Major Learning Objectives:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Community Need:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Anticipated Areas for Development:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Personal Skills Brought to Project:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Anticipated Applied Management Theories:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Volunteer and/or Service Learning Project Proposal Worksheet Revised 04/2012

Reviewed By: _______________________Date: ________ Approved: Yes ___ No ___

Date: __________

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VOLUNTEER AND/OR SERVICE LEARNING

PROJECT JOURNAL ENTRY 1

Name: ________________________________________________Date ______________

Days Worked: ____________________________Hours Completed: _________________

Brief Description of Activities:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Problems Encountered:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Demonstrated Strengths:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Areas for Project Development:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Development Plan:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Management Theories Applied:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Comments:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Volunteer and/or Service Learning Project Journal Entry 1 Revised 4/2012

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VOLUNTEER AND/OR SERVICE LEARNING

PROJECT JOURNAL ENTRY 2

Name: ________________________________________________Date ______________

Days Worked: ____________________________Hours Completed: _________________

Brief Description of Activities:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Problems Encountered:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Demonstrated Strengths:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Areas for Project Development:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Development Plan:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Management Theories Applied:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Comments:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Volunteer and/or Service Learning Project Journal Entry 1 Revised 4/2012

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VOLUNTEER AND/OR SERVICE LEARNING

PROJECT JOURNAL ENTRY 3

Name: ________________________________________________Date ______________

Days Worked: ____________________________Hours Completed: _________________

Brief Description of Activities:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Problems Encountered:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Demonstrated Strengths:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Areas for Project Development:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Development Plan:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Management Theories Applied:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Comments:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Volunteer and/or Service Learning Project Journal Entry 1 Revised 4/2012

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VOLUNTEER AND/OR SERVICE LEARNING

PROJECT JOURNAL ENTRY 4

Name: ________________________________________________Date ______________

Days Worked: ____________________________Hours Completed: _________________

Brief Description of Activities:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Problems Encountered:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Demonstrated Strengths:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Areas for Project Development:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Development Plan:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Project Management Theories Applied:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Comments:

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Volunteer and/or Service Learning Project Journal Entry 1 Revised 4/2012

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PERSONAL SELF-REFLECTION WORKSHEET

PERSONAL SUCCESS:

1. Has the volunteer work and/or service learning project helped you? If so, how?

2. Describe the strengths, limitations, and offer any suggestions for improvement that you have for this assignment/work.

3. What knowledge/skills did you learn that will improve your managerial/leadership

skills?

4. What skills/abilities did you learn that will help you in your personal and work-related

relationships?

6. Do you think you were successful in this volunteer and/or service learning project? Please elaborate on your areas of success or non-success.

PERSONAL LEARNING:

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7. What have you learned personally about yourself? (Your abilities, strengths/weaknesses, personality)?

8. What are your personal qualities that make you a good participant in this project?

CIVIC, SOCIAL RESPONSIBILITY:

9. Has participating in volunteering and/or service learning enhanced your sense of civic responsibility and your desire to serve in the community and fellow citizens?

10. Do you plan to perform community service in the future?

11. What have you learned about the ethics and corporate social responsibility from this

volunteer and/or service learning project?

12. What memories/experiences will you take with you from participation in this volunteer and/or service learning project?