Contracting and Negotiating 5

EFFECTIVE COMMUNICATION SKILL 2

Contracting and Negotiating

Edwin Villa Rivera

MKTG 410

American Military University

28 March 2021

Effective Communication Skills

Introduction

Communication involves the exchange of information among different parties. These parties must understand each other in the process and agree to take the required action regarding the information, or the recipient should be able to use it effectively. Therefore, a person relaying the information must portray practical communication skills to ensure that communication passes effectively to the recipient. One should learn to use these communication skills effectively to communicate his/her ideas effectively. This paper discusses these communication skills that one needs to learn and use to deliver information effectively.

Communication Methods

People communicate through two main methods; verbal and written. Regardless of the way used, the information should clear. Also, the choice of the process to use depends on the information that one wants to pass to the recipient. One should understand the circumstances in which to use each of the communication methods.

Important verbal Skills for Effective Communication

Skillful communication guarantees the effective relay of information from one party to another. The following are some of the essential communications skills required to communicate effectively using either of the mentioned methods.

Active Listening

One should be an effective listener for the communication effectively. They should listen to other speakers, decode their information, and reply accordingly regarding the discussion context. The skill also allows one to understand other speakers' needs (Gluyas, 2015), summarize them, and attend effectively. One should learn this skill and practice them effectively to make them part of their daily conversation or communication.

Non-verbal communication cues

Pure words do not guarantee effective relaying of information from the speaker to the recipient; non-verbal communication cues enhance the message that the speaker is trying to relay. These cues comprise body language, which impacts how others interpret what is said and their attitude. A speaker should pay attention to the gestures they make, facial expressions, and body language to ensure that they are aligned to their relaying message (Thompson, 2018).

Understand the audience perspective

Speaker and the audience link together in different ways. Before deciding to give the speaker their time, the audience must know the information they want from the speaker. There the speaker should understand the audience's perspective and try to understand how they see the information. He should understand areas in the information that might be challenging to the audience and simplify them for easy understanding (Gluyas, 2015).

Vocal tone variation

This skill is another very essential skill to the speaker communicating to a large group audience. A speaker should keep their audience engaged throughout the presentation. Audiences get bored when the speaker is not able to engage the audience in their presentation. Also, the audience may try to interrupt the speaker by making unnecessary movements or talking to each other(Buluş, Atan, & Sarıkaya, 2017). To avoid such embarrassing moments speaker should employ tonal variation to engage the audience. He should use voice inflection to emphasize the critical points and also utilize pitch variation to express emotions. This skill is learnt through studying the audience demographics and using the variations that will get them engaged.

Confidence

Speaking with confidence enables one to build trust and command the respect of the audience. One way to build confidence is to have substantial knowledge and ideas on the topic one is communicating. Also, confidence enables the speaker to engage the audience throughout the presentation. Factors that impact one’s ability to speak confidently include command of the subject matter, word choices, voice's tone, body language, and ability to make direct eye contact with the audience. One should build these skills through constant practice through their communications or presentation.

Thoughts organization Prior to Speaking

Before making a presentation, the speaker should arrange his thoughts effectively. The process involves preparation for the presentation through thinking and making notes that will guide during the presentation. After completing making notes, the speakers should also try to organize the mind's thoughts before speaking.

Written Communication

Written communication is another crucial method for relaying information from the communicator to the recipient; for effective communication, one should employ the best skills that will engage the audience and make them grasp the information quickly. The following are essential skills that a communicator should have to communicate effectively through writing.

Clarity

The clarity enables the reader to understand what one is trying to communicate through. One should learn how to write in simple language and sticking to concrete and specific information. The reader or the audience should not spend their time trying to understand the information conveyed in writing. One should learn to create clarity in their message by ensuring no ambiguity in their writing.

Conciseness

The writing one is trying to convey should be as concise as possible. It should not contain massive unnecessary tests that can make intended information hard to get in the process. The aim of ensuring conciseness is to ensure that the reader can get the intended message quickly and effectively. Therefore, the writer should only include the required information in their writing.

Use the right tone to write effective communication

One should understand the context of the information they are relaying and try to use the proper technique to communicate their thoughts. The style is used to engage the readers as they go through the entire text to get the information they want to pass. To effectively learn a skill, one should understand the different contexts and the purpose of writing.

Learning the Skills to Communicate effectively Through Writing

Learning writing communication ensures that you improve the communication process and clarity of the information you are trying to convey. One should understand some of the skills regarding writing and effective communication. First, the writer should realize the goal of their paper. The skills help the writer to keep focus and clarity in the entire writing process (Thompson, 2018). Second, the writer should limit the writing details to only the required information, ensuring that only useful information is included. Third, the writer should use the outline to guide in organizing the points to convey in their writing. The system also ensures that every moment in writing is presented logically.

Conclusion

Communication is the most critical and essential process that ensures that information is conveyed from one point to another. Verbal and written communication are the two most commonly known forms of communication. One is required to have the right skills to use these forms effectively. They should take their time to learn every skill associated with each method to understand how to present their ideas and communicate them effectively with clarity.

References

Gluyas, H. (2015). Effective communication and teamwork promote patient safety. Nursing Standard (2014+), 29(49), 50.

Thompson, N. (2018). Effective communication: A guide for the people professions. Macmillan International Higher Education.

Buluş, M., Atan, A., & Sarıkaya, H. E. (2017). Effective Communication Skills: A New Conceptual Framework and Scale Development Study. International Online Journal of Educational Sciences, 9(2).