buiness process management and erp system -assignment 3

Unsaved diagram

Core Processes

Sales

Sales and marketing processes Pre-sales

management/After sales

Customer Service Order creation process

(Based on the BPMN diagram)

Pre-sales

Operations

Product development/Production

Order processing (Brewing process)

Customer Request

(Coffee) or inbound logistics

Customer Satisfaction

Management Processes Quality ManagementFinancial Management

Support Processes IT-Management Human Resources Accounting