Improving Population Health—Letter to the Editor

© 2016 Laureate Education, Inc. Page 1 of 2

HCAHPS Data and Healthy People 2020 Data

HCAHPS Data

Patients who reported that:

Memorial Hospital

#1 local Competitor

#2 local Competitor

State Average

National Average

Their nurses "Always" communicated well. 72% 78% 90% 81% 79%

Their doctors “Always” communicated well. 74% 79% 80% 83% 82%

They "Always" received help as soon as they wanted. 55% 62% 66% 67% 68%

Their pain was "Always" well controlled. 66% 69% 70% 72% 71%

Their room and bathroom were “Always” clean. 69% 74% 75% 72% 74%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 [lowest] to 10 [highest]. 65% 69% 70% 70% 71%

Patients who reported YES, they would definitely Recommend the hospital. 65% 70% 70% 70% 71%

Springfield—Healthy People Data

2007 2010 2015 2020 Goal

Reduce the overall cancer rate 179.3 172.8 174.2 169

Reduce lung cancer death rate 50.6 47.6 48.1 45.5

Reduce the colorectal cancer death

rate 17.1 15.9 16 14.5

Reduce the diabetes death rate 74 70.7 67.6 66.6

© 2016 Laureate Education, Inc. Page 2 of 2

Reduce the coronary heart disease

deaths 129.2 113.6 122 103.2

Reduce the rate of death among

adolescents 60.3 59.4 60.1 54.3

Increase the proportion of adults aged

18 years and older with major

depressive episodes who receive

treatment 69 68.2 67.6 75.9

Increase the proportion of smoke free

homes 79.7 83.9 78.8 87

*** Age adjusted, per 100,000 population